Data capture upload required pitney bowes

  • How do I set up my Pitney Bowes postage machine?

    This error appears because the SmartLink device or Communication device has lost it's network settings or the settings have expired..

When Data Capture Upload Required appears, you must make a connection before continuing to use your franking machine. Connect your franking machine via a SmartLink device, LAN connection or via PC Meter Connect so it can communicate with the Pitney Bowes Data Centre.

How do I add funds to my Pitney Bowes machine?

You can add funds to your machine electronically via Pitney Bowes Postage By Phone® (requires analog phone line, a Windows PC with Internet connection, or a LAN Internet connection).
Download Postal Rate Updates The latest postal rates can be downloaded precisely when you need them.

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Solution 1: Perform A Connection

Select Connect Now at the Data Capture Upload Due or Data Capture Upload Requiredprompt to make a successful connection.
If you still need help, try Solution 2.

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Solution 2: Perform A Balance Enquiry

Press Refill Postage.

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What happens when I connect to the Pitney Bowes data center?

Downloads from the Data Center to Your Machine When you connect to the Pitney Bowes Data Center to add postage or perform other transactions, the Data Center may activate other downloads while the machine is connected.
If some type of software/ postal update or download is available, a message stating so displays.

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What information do I need to connect to Pitney Bowes?

Press Enter to return to the Data Centre Options menu.
Account and User ID - This is the account number and the user ID that your system uses to dial into the internet service provider (ISP) that allows you to connect to Pitney Bowes.
Global Password - This is the password your system uses to dial into your Internet Service Provider.

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What is Pitney Bowes tracking and receiving software?

Pitney Bowes’ tracking and receiving software solutions simplify the way you track incoming packages and manage assets by establishing end-to-end chain of custody, so you know exactly what came in, who it was for and when it was routed to its proper destination.


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