Key performance indicators for utilities' transmission and distribution functions include: Grid reliability - Length and frequency of power outages as a percentage of total operating time. Lower is more reliable. Power quality - Frequency and duration of voltage sags, spikes, and harmonic distortion incidents..
What is a benchmark in water?
A water-quality benchmark is defined here as a threshold value against which measured concentrations can be compared to help assess the potential effects of contaminants on water quality..
What is KPI in water supply?
The KPIs are designed to monitor and benchmark performance on common industry metrics including: water security. capacity to ensure continuity of supply. affordability. financial sustainability..
What is water benchmarking?
Purpose. The Water Benchmarking Application provides an opportunity for Site Plan applicants to assess how water will be used within their development projects and identify water reuse/water conservation opportunities before construction begins..
International Benchmarking Networking (IBNET) is a global information system and partnership, hosted by the World Bank Group. Across water and sanitation service providers, regulators, and development professionals.
Key performance indicators for utilities' transmission and distribution functions include: Grid reliability - Length and frequency of power outages as a percentage of total operating time. Lower is more reliable. Power quality - Frequency and duration of voltage sags, spikes, and harmonic distortion incidents.
The European Benchmarking Co-operation (EBC; structured as a foundation under Dutch law) is an industry-based, not-for-profit benchmarking initiative to help utilities to improve their water services. EBC Foundation annually organises benchmarking exercises for water- & wastewater utilities in Europe and beyond.
Benchmarking can be considered a fundamental requirement for water utilities organizations, as it allows them to determine their baseline
The KPI Institute Benchmarking studyCustomers (e.g. # Water quality complaints per 100 customers, # Overall communication index, # Billing
Annually, EBC organises benchmarking exercises for water utilities from EBC – 2021 Water & Wastewater Benchmark. Good practices. Municipal Water and Sewage
Benchmarking helps managers to understand the performance of their utility relative to others. It facilitates the sharing of best practice information and supports decisions to improve performance.
Participating utilities can choose the benchmarking level that best matches their aspirations and available data: basic, standard or advanced. While at the
The AWWA Utility Benchmarking Program provides objective performance measures for utility leaders to track their organizational performance. Review the complete
Measured leakage of water supply
Non-revenue water (NRW) is water that has been produced and is lost before it reaches the customer. Losses can be real losses or apparent losses. High levels of NRW are detrimental to the financial viability of water utilities, as well to the quality of water itself. NRW is typically measured as the volume of water lost as a share of net water produced. However, it is sometimes also expressed as the volume of water lost per km of water distribution network per day.
Benchmarking water utilities
Provision of water by public utilities, commercial organisations or others
Water supply is the provision of water by public utilities, commercial organisations, community endeavors or by individuals, usually via a system of pumps and pipes. Public water supply systems are crucial to properly functioning societies. These systems are what supply drinking water to populations around the globe. Aspects of service quality include continuity of supply, water quality and water pressure. The institutional responsibility for water supply is arranged differently in different countries and regions. It usually includes issues surrounding policy and regulation, service provision and standardization.
Health and cleanliness issue
Water supply and sanitation in China is undergoing a massive transition while facing numerous challenges such as rapid urbanization, increasing economic inequality, and the supply of water to rural areas. Water scarcity and pollution also impact access to water.
Overview of the water supply and sanitation in Germany
Public water supply and sanitation in Germany is universal and of good quality. Some salient features of the sector compared to other developed countries are its very low per capita water use, the high share of advanced wastewater treatment and very low distribution losses. Responsibility for water supply and sanitation provision lies with municipalities, which are regulated by the states. Professional associations and utility associations play an important role in the sector. As in other EU countries, most of the standards applicable to the sector are set in Brussels. Recent developments include a trend to create commercial public utilities under private law and an effort to modernize the sector, including through more systematic benchmarking.
Water supply and sanitation in Indonesia is characterized by poor levels of access and service quality. Almost 30 million people lack access to an improved water source and more than 70 million of the country's 264 million population has no access to improved sanitation. Only about 2% of people have access to sewerage in urban areas; this is one of the lowest in the world among middle-income countries. Water pollution is widespread on Bali and Java. Women in Jakarta report spending US$11 per month on boiling water, implying a significant burden for the poor.
Water supply and sanitation in Japan is characterized by numerous achievements and some challenges. The country has achieved universal access to water supply and sanitation; has one of the lowest levels of water distribution losses in the world; regularly exceeds its own strict standards for the quality of drinking water and treated waste water; uses an effective national system of performance benchmarking for water and sanitation utilities; makes extensive use of both advanced and appropriate technologies such as the jōkasō on-site sanitation system; and has pioneered the payment for ecosystem services before the term was even coined internationally. Some of the challenges are a decreasing population, declining investment, fiscal constraints, ageing facilities, an ageing workforce, a fragmentation of service provision among thousands of municipal utilities, and the vulnerability of parts of the country to droughts that are expected to become more frequent due to climate change.
Water supply and sanitation in Malaysia is characterised by numerous achievements, as well as some challenges. Universal access to water supply at affordable tariffs is a substantial achievement. The government has also shown a commitment to make the sector more efficient, to create a sustainable funding mechanism and to improve the customer orientation of service providers through sector reforms enacted in 2006. The reform creates a modern institutional structure for the water sector, including an autonomous regulatory agency, an asset management company and commercialised state water companies that have to reach certain key performance indicators that will be monitored by the regulatory agency. The government has also stated its intention not to embark on new private sector contracts for water provision, after a bout of such contracts during the 1990s showed mixed results.
A water tariff is a price assigned to water supplied by a public utility through a piped network to its customers. The term is also often applied to wastewater tariffs. Water and wastewater tariffs are not charged for water itself, but to recover the costs of water treatment, water storage, transporting it to customers, collecting and treating wastewater, as well as billing and collection. Prices paid for water itself are different from water tariffs. They exist in a few countries and are called water abstraction charges or fees. Abstraction charges are not covered in this article, but in the article on water pricing). Water tariffs vary widely in their structure and level between countries, cities and sometimes between user categories. The mechanisms to adjust tariffs also vary widely.
Measured leakage of water supply
Non-revenue water (NRW) is water that has been produced and is lost before it reaches the customer. Losses can be real losses or apparent losses. High levels of NRW are detrimental to the financial viability of water utilities, as well to the quality of water itself. NRW is typically measured as the volume of water lost as a share of net water produced. However, it is sometimes also expressed as the volume of water lost per km of water distribution network per day.
Water supply is the provision of water by
Provision of water by public utilities, commercial organisations or others
Water supply is the provision of water by public utilities, commercial organisations, community endeavors or by individuals, usually via a system of pumps and pipes. Public water supply systems are crucial to properly functioning societies. These systems are what supply drinking water to populations around the globe. Aspects of service quality include continuity of supply, water quality and water pressure. The institutional responsibility for water supply is arranged differently in different countries and regions. It usually includes issues surrounding policy and regulation, service provision and standardization.
Health and cleanliness issue
Water supply and sanitation in China is undergoing a massive transition while facing numerous challenges such as rapid urbanization, increasing economic inequality, and the supply of water to rural areas. Water scarcity and pollution also impact access to water.
Overview of the water supply and sanitation in Germany
Public water supply and sanitation in Germany is universal and of good quality. Some salient features of the sector compared to other developed countries are its very low per capita water use, the high share of advanced wastewater treatment and very low distribution losses. Responsibility for water supply and sanitation provision lies with municipalities, which are regulated by the states. Professional associations and utility associations play an important role in the sector. As in other EU countries, most of the standards applicable to the sector are set in Brussels. Recent developments include a trend to create commercial public utilities under private law and an effort to modernize the sector, including through more systematic benchmarking.
Water supply and sanitation in Indonesia is characterized by poor levels of access and service quality. Almost 30 million people lack access to an improved water source and more than 70 million of the country's 264 million population has no access to improved sanitation. Only about 2% of people have access to sewerage in urban areas; this is one of the lowest in the world among middle-income countries. Water pollution is widespread on Bali and Java. Women in Jakarta report spending US$11 per month on boiling water, implying a significant burden for the poor.
Water supply and sanitation in Japan is characterized by numerous achievements and some challenges. The country has achieved universal access to water supply and sanitation; has one of the lowest levels of water distribution losses in the world; regularly exceeds its own strict standards for the quality of drinking water and treated waste water; uses an effective national system of performance benchmarking for water and sanitation utilities; makes extensive use of both advanced and appropriate technologies such as the jōkasō on-site sanitation system; and has pioneered the payment for ecosystem services before the term was even coined internationally. Some of the challenges are a decreasing population, declining investment, fiscal constraints, ageing facilities, an ageing workforce, a fragmentation of service provision among thousands of municipal utilities, and the vulnerability of parts of the country to droughts that are expected to become more frequent due to climate change.
Water supply and sanitation in Malaysia is characterised by numerous achievements, as well as some challenges. Universal access to water supply at affordable tariffs is a substantial achievement. The government has also shown a commitment to make the sector more efficient, to create a sustainable funding mechanism and to improve the customer orientation of service providers through sector reforms enacted in 2006. The reform creates a modern institutional structure for the water sector, including an autonomous regulatory agency, an asset management company and commercialised state water companies that have to reach certain key performance indicators that will be monitored by the regulatory agency. The government has also stated its intention not to embark on new private sector contracts for water provision, after a bout of such contracts during the 1990s showed mixed results.
A water tariff is a price assigned to water supplied by a public utility through a piped network to its customers. The term is also often applied to wastewater tariffs. Water and wastewater tariffs are not charged for water itself, but to recover the costs of water treatment, water storage, transporting it to customers, collecting and treating wastewater, as well as billing and collection. Prices paid for water itself are different from water tariffs. They exist in a few countries and are called water abstraction charges or fees. Abstraction charges are not covered in this article, but in the article on water pricing). Water tariffs vary widely in their structure and level between countries, cities and sometimes between user categories. The mechanisms to adjust tariffs also vary widely.
