aetna member services

This guide covers important information you need as a new Aetna member • ID cards • Explanation of benefits (EOB) • Secure member website, Aetna Navigator 

health benefits or health insurance plan □ View your flexible spending account ( FSA) and health fund balances to better manage your expenses

Personal registration assistance is available toll free, Monday through Friday, from 7 a m to 9 p m Eastern Time at 1-800-225-3375 Instant personalized benefits 

The availability of the Aetna Navigator® member website's key features may vary by plan Health benefits and health insurance plans contain exclusions and 

aetna Dear crew member: You have health coverage through the Aetna Health Fund This health plan covers preventive care services at 100 at

provider, you can print a temporary ID card from your Aetna Navigator website: Your temporary member identification will be displayed To print, click on 

For all other states, health benefits and health insurance plans are offered and/or Simply call the number on your Aetna ID card or log in to your member

Log in to your Aetna® member website, and manage your benefits In Idaho, health benefits and health insurance plans are offered and/or underwritten by Aetna 

They tell you what is covered and how benefits are paid Your ID card gives key information about your Aetna plan: 1 Your member ID and group number 2 List of 

Global provider community 6 claim submission and reimbursement 8 Member services 10 common insurance terminology 11 experience the aetna difference