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PPT—Session 2: Relationship Management Instructor Notes Slide 1 Materials for This Session: • SHRM Competency Model • Situational judgment test handout
Session Instructors Guide and Teaching Notes
Element 1: Establish and conduct business relationships This means all decisions taken by management and operational staff should support
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However a social media channel cannot replace traditional CRM channels but it can contribute to increased business insight Combining a traditional CRM
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All respondents represent a strategic business unit and work closely with R&D product development or marketing Regression analysis is conducted to examine the
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Session Instructors Guide and Teaching Notes
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TM Establish maintain a business relationship
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