source:Source: https://access.redhat.com/documentation/en-us/red_hat_ansible_automation_platform/2.1/pdf/integrating_automation_services_catalog_with_your_it_service_management_itsm_systems/Red_Hat_Ansible_Automation_Platform-2.1-Integrating_Automation_Services_Catalog_with_your_IT_Service_Management_ITSM_systems-en-US.pdf
