protocols communicating with aboriginal and torres strait islander


What are Aboriginal and Torres Strait Islander cultural protocols?

    OAus’s Aboriginal and Torres Strait Islander cultural protocols recognise the diverse cultures and traditions that make up Aboriginal and Torres Strait Islander Australia, and are based on recognition, consultation and respect.

What is an indirect communication style in Aboriginal and Torres Strait Islander communities?

    An indirect communication style is common in Aboriginal and Torres Strait Islander communities, where being direct is seen as confrontational. Aboriginal and Torres Strait Islander people may thus delay expressing a firm opinion.

How do Aboriginal and Torres Strait Islanders make decisions?

    Respect the communal nature of Aboriginal and Torres Strait Islander social structures, timeframes and decision-making processes: a group may have to wait for the “right” people to be present, and meetings may need to be scheduled around cultural obligations or travel considerations (especially in remote locations).

Why do Aboriginal people pause during conversations?

    In Aboriginal and Torres Strait Islander cultures, extended periods of silence during conversations are considered the ‘norm’ and are valued. Silent pauses are used to listen, show respect or consensus. The positive use of silence should not be misinterpreted as lack of understanding, agreement or urgent concerns.
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