t mobile change of responsibility credit check


Adjustment

When you're expecting an adjustment on your account, know the following: 1. Still pay the total amount due on your bill to avoid fees and service interruption. 2. Any adjustment you receive will be on your next billing statement. Learn how to view your bill and see what's impacting it. 3. You can find the adjustment listed in the Monthly Summary un...

Payment Refund

To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. 1. Payments older than 12 months from the date of request are not eligible for refunds. 2. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly char...

What happens if a T-Mobile account holder changes responsibility?

With a change of responsibility, account holders can let another person take ownership of an existing T-Mobile line or account. Only the current owner of an account can authorize an ownership transfer. It's a good idea for both parties to review the T-Mobile Terms & Conditionsbefore the change of responsibility.

Does T-Mobile require a credit check?

Submit to a credit check. T-Mobile requires a credit check of any customer entering into a wireless contract. Upon credit approval, the lines will be moved to a new account with your name as the primary account holder. If you are taking control of the entire account, your information will take the place of the prior account holder.

Is there a form to change responsibility from an individual?

This form looks like it’s a change from an individual to a business account or a business account to an individual. Is there a form to change responsibility from an individual to an individual? Same process but you can’t use the form so you both people need to call Tmobile to start the process of the transfer.

Why is my TMO account not eligible for a refund?

Decline Reason(s) TMO Msg: You recently requested a refund of $XX.XX. However, your account is not eligible for a refund because a payment has been returned unpaid. A recent payment on your T-Mobile account was returned unpaid. Check the status of your recent T-Mobile payments with your financial institution.

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