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  • How to monitor a page using adrum JS?

    C opy the HTML snippet and paste it into the header, right after the tag and any tags of the pages that you want to monitor. Modify the HTML snippet so that script src attribute points to where the file path or URL path of adrum.js.

  • Where is RUM data stored in AppDynamics?

    The ID is stored in the Events Service. AppDynamics uses four data storage components to store Browser RUM and Mobile RUM data: the EUM Server, the Events Service, the Metric Service, and the Controller. The Controller UI has no visibility into which storage component holds the data because it only interacts with the Controller API.

  • Which version of adrum should I use?

    Use the adrum-latest.js version if you are using a SaaS EUM Cloud and want a hosted version of adrum.js. If you are using an on-prem EUM Server and want to use a hosted version of adrum.js, you need to match the version to the version of your EUM Server. For the JavaScript hosting option, select I will host all the JavaScript agent files.

  • Why does AppDynamics not collect user data?

    Because some of the data is provided by the developer's instrumentation of the app, such as breadcrumbs, user info, and the app (URLs, crash reports), some information is not explicitly collected by AppDynamics. Mobile agents also locally store a randomly generated ID for tracking sessions and license usage.

Types of Eum Data

Metric Data Metrics are data that reflect your application's performance. Browser RUM captures metrics from browser applications, such as timing and Ajax metrics. Mobile RUM captures metrics from mobile applications, such as crash metrics and network request metrics. You can view and analyze EUM metrics in the Metric Browser. To learn more about EUM metrics, see: 1. Browser RUM Metrics 2. Browser Synthetic Metrics 3. Mobile RUM Metrics 4. Extensions and Custom Metrics EUM Analytics Data You can view EUM data in Analytics if you have a Real User Monitoring Peak license. The EUM Analytics data consists of event data and is stored in the Events Service and visualized in widgets. EUM Analytics provides data for these event types: 1. Browser Requests Event Data 2. Browser Sessions Event Data 3. Mobile Requests Event Data 4. Mobile Sessions Event Data 5. Mobile Crash Report Event Data 6. Synthetic Sessions 7. Connected Device Data Cookies for Browser Applications Browser RUM uses two different kinds of short-lived cookies for the JavaScript Agent to collect data and correlate events. Both types of cookies do not contain any personally identifiable information (PII) and are immediately deleted after being read. 1. ADRUMcookie: Written by the JavaScript Agent, this cookie contains the referral page URL and some timing information to assist in gathering First Byte Time for some browser types. When the agent loads on the subsequent page, it reads the info

Data Storage and Retrieval

AppDynamics uses four data storage components to store Browser RUM and Mobile RUM data: the EUM Server, the Events Service, the Metric Service, and the Controller. The Controller UI has no visibility into which storage component holds the data because it only interacts with the Controller API. Browser RUM utilizes a JavaScript Agent and Mobile RUM

Data Storage Details

Browser RUM This table shows where different Browser RUM data is stored. To see how long the data is retained, see License Entitlements and Restrictions. Resource details are only available for those browser snapshots with resource timing. Mobile RUM This table shows where different Mobile RUM data is stored. To see how long the data is retained, see License Entitlements and Restrictions. docs.appdynamics.com

Controller Mapping of Data

Browser RUM This table shows the relationship between the Controller UI components and their data sources. docs.appdynamics.com

Access Eum Data

In addition to accessing EUM data through the Controller UI, you can also access event data through Analytics and the AppDynamics APIs. The AppDynamics APIs include the Analytics Events API and the Metric and Snapshot API that you can use to access EUM metric data. If you have enabled Analytics and Browser RUM, you can use Browser Analytics to view

Data and Deployment Models

AppDynamics offers SaaS and on-premises deployment models. You can access most Browser and Mobile RUM data from either deployment model. docs.appdynamics.com

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