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PDF 29 Frequently Asked Questions

If members move to another state will they still be covered under their HD HealthPoint insurance plan? Members need to login to the Member Portal and change their address or they can call Customer Service at (855) 351-7535 It is crucial that their address is correct in our system because an incorrect address could delay their claims

  • How do I Change my HD Healthpoint membership?

    To make changes to their membership, members need to call Customer Service at (855) 351-7535. If members move to another state, will they still be covered under their HD HealthPoint insurance plan? Members need to login to the Member Portal and change their address or they can call Customer Service at (855) 351-7535.

  • Does Healthpoint have locations in the greater Brazos Valley?

    HealthPoint has locations across several counties in the Greater Brazos Valley. To schedule an appointment, contact the location that is most convenient for you or book an appointment online. HealthPoint has locations across several counties in the Greater Brazos Valley. To schedule an appointment, call the location nearest you!

  • How do I make an appointment at Healthpoint?

    Then call the clinic phone number to make your appointment. Current patients can also request an appointment on MyHealthPoint Patient Portal. In order to best protect our patients and staff, HealthPoint is limiting in-person clinic appointments to the following: Dental care - Emergency and routine care is available.

  • Can I Walk in to Healthpoint without an appointment?

    You can walk in to our Kent Urgent Care location without an appointment for treatment of minor illnesses and injuries. If it is a life-threatening emergency, call 911. Did you know that many HealthPoint clinics offer evening and Saturday appointments? Request an appointment at one of our HealthPoint locations near you!

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