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PDF BlaBlaCar: Value Creation on a Digital Platform

This is the post-print version of the paper “BlaBlaCar: Value Creation on a Digital Platform” published in the Journal of Information Technology Teaching Cases The full reference is the following: Deepak S Muzellec L and Trabucchi D (2020) “BlaBlaCar: Value Creation on a Digital Platform” Journal of Information Technology

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of 18000 BlaBlaCar members in Europe The survey revealed that 88 of BlaBlaCar members give a high level of trust to another member with a full online profile a figure far higher than members with a high level of trust in their colleagues (58 ) their neighbours (42 ) or a social media contact (16 ) A benevolent environment

  • Does BlaBlaCar need a monetisation strategy?

    While BlaBlaCar remains a market leader at the European level (see Appendix 6), it still needs to iron out some issues. Closer to home in Germany, a country very fond of carpooling, BlaBlaCar is looking for the right monetisation strategy.

  • Does BlaBlaCar support a product development strategy?

    High level updates should be given in the bi-weekly BlaBlaTalk and a center of excellence team should be meeting monthly on detailed project initiatives across the project pipeline. Conclusion BlaBlaCar career page supports a Product Development Strategy.

  • Is BlaBlaCar a good ridesharing platform?

    In fact, the survey indicates that the level of trust on a BlaBlaCar member is second only to the trust on family and friends. Around 70% of the users declared that so many drivers and passengers being on the platform makes them feel more comfortable ridesharing with BlaBlaCar.

  • What is BlaBlaCar referral program?

    The referral program incentivizes users to refer friends and family to BlaBlaCar, contributing to user growth. – Community engagement efforts involve recognizing and rewarding active members, fostering a sense of belonging and trust. – User-generated content and testimonials build credibility and trust in the platform.

Think It

SOLD OUT. Fred Mazzella kept refreshing the train’s website. Surely there must be at least one train ticket available. At 27 years old, he had never missed a Christmas at home and was determined that 2003 wouldn’t be that year. At 500km away from Paris in the Vendee region of western France, his hometown wasn’t the easiest place to get to without a

Build It

For the next two years from 2004 to 2006, Fred together with Damien and Nico D, another good friend and former colleague of Fred, spent their nights, weekends and vacation coding the first version of the carpooling platform whilst holding down their full-time jobs. Fred’s older sister, Helene, who worked in communications helped in the reflection o

Use It

“Next week there’s going to be a train strike,” said Helene, Fred’s sister, earnestly over the phone. “You’ve got to own this moment and send out a press release” What was looking like a normal Sunday afternoon in October 2007 suddenly turned into an all-night workshop for the siblings. As a communications guru, Helene helped Fred craft a message

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