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How do I contact customer relations?
Contact Customer Relations with compliments, concerns and questions about your past travel. Use our online Customer Relations form for a faster response than sending a letter through the mail. Your contact information, mailing address and email address The flight number, date of travel, and your origin and destination Need help with something else?
Should I call aa if I'm struggling?
AA members are available to take calls 24 hours a day, so don’t be afraid to call in the middle of the night if you’re struggling or just need someone to talk to. Remember that you’re speaking to someone who has gone through a similar experience to you and can empathize and will not judge you, regardless of your situation or current mindset.
Does AA provide treatment services?
Although AA itself doesn’t provide treatment services and has no vested interest in institutions that do, the AA hotline can provide the names and numbers of rehabs and detox programs in the area. If you’re unsure of what type of treatment you need, call 800-948-8417 Who Answers? to help you get enrolled in a rehab or treatment program. 4.
How do I contact AA customer relations?
Whereas previously US CP and AA EP / EXP could contact Customer Relations by telephone, that is no longer possible. To register complaints, one must use the e-form linked to here: Email AA Customer Relations (pops up AA e-form); there is no publicly published telephone number to call for AA Customer Relations.

Contact Us Online

Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form aa.com

Need Help with Something else?

Reservations and ticket changesTravel creditSpecial assistanceAAdvantage®customer service aa.com

Contact Us by Mail

If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. American Airlines Customer Relations 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034 aa.com

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Schedule Change Policy - Rule 240/80 - Airline Tickets and Airline

by a flight number change and/or a time change with a departure of less than 15 mins earlier or less AA Flights Travel Agents may rebook new Itinerary for Customer NOTE: If the AA flight (If assistance is required contact Sales Support)

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