change delivery address dhl


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  • What if DHL delivered to the wrong address?

    Contact DHL customer service immediately and give them the tracking number and details of the incorrect delivery.
    They will initiate an investigation and work towards resolving the issue.

  • How can I change delivery address on DHL?

    To change your delivery address, log in to your DHL easySHOP account, and then click on 'My Address book'.
    By clicking on 'edit' you can change your address.
    When you change your delivery address, all future items will then be delivered to that address.

  • If you have missed our driver, they'll leave a card notifying you that they'll try to deliver again the next workday.
    If there's no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center.

  • Can you rearrange delivery with DHL?

    If you're not going to be in when your parcel is delivered, you can rearrange your delivery for another day.

  • You can change your delivery address or redirect your shipment to a DHL partner location for pickup eCommerce only within the delivery terminal at the  Autres questions
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