express scripts customer service


  • Does Express Scripts call customers?

    Protect your personal information: Express Scripts may need to reach out to you by either call or email to clarify your prescription information for order processing or alert you about an unpaid balance.
  • How do I submit to Express Scripts?

    Your doctor's office can send your prescription to us electronically from their office or by fax. Go to Forms & Cards under Benefits in the top menu of the home page and select the appropriate form. your prescription to the address listed. appointment and ask your doctor to fax it to the number listed.
  • Is Express Scripts available to everyone?

    Express Scripts® Pharmacy is available to those with pharmacy benefits from Express Scripts and other participating pharmacy benefit managers.
  • To get started, grab your Express Scripts ID card and visit www.express-scripts.com. If you have questions, please call Express Scripts toll-free at 866?685?2792 (non-Medicare enrollees) or 888?416?3326 (Medicare enrollees).
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