dynamics 365 consultant job description

What does a D365 technical consultant do?
Technical consultants provide organizations with the information technology (IT) support they need to operate more efficiently. They implement hardware and software solutions and enhance IT systems.
What does a Microsoft Dynamics 365 Customer engagement specialist do?
Focusing on the Microsoft Dynamics 365 Customer Engagement platform, this individual will play a critical technical/functional role in a variety of D365…… Desire and willingness to work towards certification if not already achieved. This multifaceted role contributes to strategic planning, logistical support,……
What is a Dynamics 365 system administrator role?
The role covers many different names and job titles. Typically a software engineer, but other profiles can also consume and understand the content. Their employer can be either a partner or the customer. This role covers people that are employed by the organization that uses Dynamics 365 as system administrators or similar jobs.
What are Dynamics 365 consulting jobs?
We will cover topics such as the different roles within Dynamics 365 consulting, the skills and experience required for each role, and how to get started in your new career! So, let’s get started! The Dynamics 365 consulting jobs are majorly comes in 4 main roles: technical consultant, functional consultant, administrator and project manager.

Overview

Functional consultants are key to finding the right business solution for an organization. Most often, they work for a Microsoft partner that helps an organization implement a new business solution or tweak the existing solution. They know the business, and they know how to map business needs to product capabilities. But how did they learn all that? In the remainder of this article, we provide tips to help you get started with Dynamics 365 as a functional consultant. learn.microsoft.com

Microsoft Learn

The Microsoft Learn website hosts content to help 'new to Dynamics 365' professionals join projects as a business analyst, designer, or customizer. There's a library of end-to-end business processes, and free training modules that conclude with assessments, knowledge checks, and other suggested learning opportunities. Jump to the Find training section to find the right training material. Find the docs you need at Dynamics 365 documentation. learn.microsoft.com

Get guidance from an experienced consultant

Watch this video to get an introduction to relevant material from a person who is a successful functional consultant with experience from many Dynamics 365 implementations. learn.microsoft.com

Find training

Get started on your journey as a functional consultant with free online training from Microsoft. Microsoft provides the following online learning paths to help you get started as a Dynamics 365 functional consultant: •Learn the fundamentals of Dynamics 365 projects This learning path takes you through the following modules: •Introduction to becoming a business applications professional •Digitally transform with Dynamics 365 learn.microsoft.com

Get certified

Put your skills to work to obtain certification that can help you advance your career and earn the recognition you deserve. A Microsoft Certification validates to the world that you have these skills—whether you’re just starting out and growing your career, looking to use your skills to advance, or wanting to change to a new, in-demand consulting role. learn.microsoft.com

Learn the fundamentals

Functional consultants in business apps gather and analyze business requirements to build solutions that modernize processes. They can help increase the return on investment (ROI) while conforming to industry-recommended practices. They serve as a key resource in implementing and configuring applications to meet business requirements. Functional consultants understand application implementation processes including system configuration, data migration, testing, and support. Functional consultants typically specialize in customer engagement business areas, or in finance and operations business areas. Within each business area, they often specialize further into one or more feature sets. The end-to-end business processes call out which Dynamics 365 apps support the different business processes. You can also get an overview of the capabilities of each app in the product-specific documentation. learn.microsoft.com

Learn from others

Community learning rooms Join our learning rooms. Here, you can connect with experts and peers. Learning rooms are designed to offer you a dedicated and safe environment where you can directly engage with an expert and dive deep into topic-specific questions. Learning rooms support asynchronous discussions and virtual sessions. learn.microsoft.com

Next steps

•Overview of business processes in Dynamics 365 •Introduction to the implementation guide learn.microsoft.com

Related content

Business applications skilling collectionAvailable certifications for different roles in Dynamics 365Overview of business processes in Dynamics 365Microsoft Learn Career Connected learn.microsoft.com

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Microsoft Dynamics 365 Functional Consultant

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