dynamics 365 licensing changes
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Dynamics 365 Licensing Guide
Dynamics 365 Licensing Guide August 2023 P a g e 32 There are two ways to purchase Dynamics 365 Fraud Protection: Pre-paid capacity model and Pay-as-you-go model Pre-paid capacity model Fraud Protection transaction capacities are included with the license and additional capacity is available |
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Dynamics 365 Licensing Guide
November 2020 Dynamics 365 Licensing Guide November 2020 P a g e 1 What’s new in this licensing guide? This licensing guide was updated to reflect licensing updates and new online service offerings as of November 2020 Dynamics 365 Description New offer or Change • No new offers • See Appendix H: Change Log for more details |
What is a tenant license in Dynamics 365?
Tenant licenses confer access to the default Dynamics 365 environment(s) included in the subscription account, and every additional Dynamics 365 environment (production or nonproduction) is associated with the same online services tenant. In theory, anyone in the organization may access the functionality of tenant licenses.
What changes are coming to Dynamics 365 licensing?
These changes to our licensing model will: Dynamics 365 is moving from the multi-application, one-size-fits-all Customer Engagement (CE), Unified Operations (UO), and Dynamics 365 Plans to individual applications that allow customers to buy just what they need, when they need it.
What is an unassigned license in Dynamics 365?
Unassigned licenses provide tenant level access to Dynamics 365 applications and resources. They are not assigned to specific users or devices. These licenses are the primary licensing mechanism for certain products, such as Dynamics 365 Marketing, Fraud Protection, and Customer Insights, which are only licensed per tenant.
What use rights are included with a Dynamics 365 license?
Users with Dynamics 365 licenses have use rights equivalent to a CAL for the purpose of accessing equivalent on-premises workloads. Device use rights are equivalent to the cloud device use rights. Any server licenses that would be otherwise required for an on-premises deployment are included with the Dynamics 365 licenses.
Overview
This article covers important key points about Customer Insights licensing and provides answers to frequently asked questions about licensing. learn.microsoft.com
Customer Insights licensing key points
Warning To use entities, tables, operations, or components associated with a specific app like Sales or Service, you must be licensed for those apps. The license requirement applies regardless of whether you create a custom app to access the data. •You can install the Customer Insights - Journeys app up to four times on any of your Dataverse environments. •You can install the Customer Insights - Data app up to four times on any of your Dataverse environments. •If you need to install either application more than four times, you can buy an additional instance of the base license to get four more application installation entitlements per app. •The base Customer Insights license entitles you to: learn.microsoft.com
Licensing FAQs
How is Customer Insights - Journeys licensed? Customer Insights - Journeys is licensed per tenant, with each tenant priced according to the number of interacted persons stored in your database. To identify contacts, Customer Insights - Journeys monitors key interaction types. Any contact that performs one or more interactions is flagged as an interacted person and count against the allotment. Here are answers to several of the most frequently asked questions about licensing: •What is an interacted person? An interacted person is any entity (such as a contact, lead, account, or Customer Insights profile) engaged in an interaction. Entities that are stored, but not marketed to using Customer Insights - Journeys interactions don't count towards the interacted people quota. After an interaction (see below) is logged for a person. It doesn't matter how many interactions occur on that entity, it's counted once. After an interacted person hasn't received or engaged an interaction for 12 months, the entity becomes inactive and is no longer counted. •What is an interaction? An interaction is an outbound message or inbound action (such as a form submission) orchestrated through Customer Insights - Journeys. The interaction can be sent through out-of-box channels available in Customer Insights - Journeys (for example, email, SMS, or push notifications), other Microsoft channels (for example, ACS), or third-party systems integrated with Customer Insights - Journeys (for example, other text message (SMS) providers). Form submissions and other inbound channels are also considered as interactions. Safe use limits allow 10x interactions per interacted person licensed. •Which interacted people count against my quota? Interacted people are licensed at the tenant level. Therefore, any entities across all Dataverse environments on a tenant where the Customer Insights - Journeys application is orchestrating interactions count toward the total interacted people for the tenant. This is true for any type of environment including production, sandbox, developer, or trial. •Where can I see my quotas and quota usage? To see how many of each quota you've purchased and used, go to Settings > Advanced settings > Other settings > Quota limits. •What is my monthly interaction quota? Your monthly interaction quota is equal to 10 times the number of interacted people you have purchased, per month. For example, if you own 1 interacted person, you can interact with them 10 times per month. If you need more than 10 interactions, you should increase the number of interacted people you own to allow for the volume of monthly interactions you need to send. Consider the peak month of the year you need to optimize for and ensure that you have the right number of interacted people to allow for that volume and corresponding performance. •How long is a person considered interacted? When an entity is interacted with, it's counted as an interacted person and stays that way until it hasn't been interacted with for 12 months. Interacted person consumption is cumulative throughout the license period and even post-license extension, subject to the 12-month rule mentioned above. Do I have to install the four Customer Insights - Journeys and Customer Insights - Data app installs on the same four environments? No. You can install each app four times. You can choose the same four environments or four different environments for a total of eight independent installations. Do I get the base quota for each install? No, the quota is at a tenant level and while each environment drives consumption, total quota is counted and managed at the tenant level across all environments. learn.microsoft.com
Dynamics 365 Licensing
Basics of Microsoft Dynamics 365 licensing Everything you need to know
Planning for License Transition with the Dynamics 365 License Transition Guide
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Dynamics 365 Licensing Guide
This licensing guide was updated to reflect licensing updates and new online service offerings as of December. 2023. See Appendix I: Change Log for more details |
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May 2023
This licensing guide was updated to reflect licensing updates and new online service offerings as of May 2023. See Appendix I: Change Log for more details. |
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Dynamics 365 Licensing Guide
This licensing guide was updated to reflect licensing updates and new online service offerings as of September. 2023. See Appendix I: Change Log for more |
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September 2023
See Appendix I: Change Log for more details. Dynamics 365. Description. New Offer or Change. Business Central. Essentials. New. Business |
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June 2023
9 июн. 2023 г. See Appendix I: Change Log for more details. Dynamics 365. Description. New Offer or Change. Business Central. New. Business Central Premium ... |
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August 2023
31 авг. 2023 г. See Appendix I: Change Log for more details. Dynamics 365. Description. New Offer or Change. Business Central. Premium. New. Field ... |
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Dynamics 365 Licensing Guide
24 окт. 2022 г. See Appendix I: Change Log for more details. Dynamics 365. Description. New Offer or Change. Sales. Add. Microsoft Viva Sales to be ... |
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Changes Coming to Dynamics NAV 365
Dynamics 365 Business Central section of the Licensing Deck and the Dynamics. 365 Business Central Licensing Guide and Licensing FAQ. 10. Does Microsoft ... |
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March 2023
This licensing guide was updated to reflect licensing updates and new online service offerings as of March. 2023. See Appendix I: Change Log for more details. |
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January 2023
This licensing guide was updated to reflect licensing updates and new online service offerings as of January. 2023. See Appendix I: Change Log for more details. |
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Dynamics 365 Licensing Guide
Use this guide to understand how to license Microsoft Dynamics 365 intelligent business applications. You See Appendix I: Change Log for more details. |
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June 2022
30 jui. 2022 Use this guide to understand how to license Microsoft Dynamics 365 intelligent business applications. You have a variety of options to suit ... |
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May 2019
Microsoft Dynamics 365 Subscription License Types . customer are obligated to download a new on-premises license file from PSBC to reflect the changes. |
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April 2022
Use this guide to understand how to license Microsoft Dynamics 365 intelligent business applications. You See Appendix I: Change Log for more details. |
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Microsoft Dynamics 365 Licensing Guide - February 2020
For licensing information related to Dynamics 365 Business Central *Customization is only allowable if it does not result in a change to core purpose ... |
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Microsoft Power Apps Microsoft Power Automate and Microsoft
Appendix B: Dynamics 365 Office 365 |
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Dynamics 365 Licensing Guide – January 2021
See Appendix H: Change Log for more details Dynamics 365 Customer Service Insights. ... Appendix F: Dynamics 365 License List and Definitions . |
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Microsoft Dynamics 365 Pricing and Licensing FAQ
scenarios in Dynamics 365 Customer Engagement and Unified Operations. When will the Team Members license change? October 1 2018. |
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Changes Coming to Dynamics NAV 365
licensing differences. There are 3 options for current Dynamics NAV customers: • Migrate to Dynamics 365 Business Central cloud: By migrating to Dynamics |
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Microsoft Dynamics 365 Licensing Guide
Dynamics 365 Licensing Guide |
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Microsoft Dynamics 365 Licensing Guide - Microsoft Download Center
For licensing information related to Dynamics 365 Business Central, * Customization is only allowable if it does not result in a change to core purpose of the |
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Microsoft Dynamics 365 Licensing Guide - Mercurius IT
This licensing guide was updated to reflect licensing updates and new online service offerings as of June 2020 Dynamics 365 Description New offer or Change |
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Microsoft Dynamics 365 Licensing Guide - Mercurius IT
Microsoft Dynamics 365 Subscription License Types Existing customers are not impacted with this change until renewal New customers who need to |
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Microsoft Dynamics 365 Business Central Licensing Guide
entities available to the Dynamics 365 Team license* *Customization is only allowable if it does not result in a change to core purpose of the specified scenario |
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Licensing and Pricing Guide - Microsoft Dynamics CRM
This edition of the Microsoft Dynamics CRM Online Licensing and Pricing guide contains the following changes: • Microsoft Dynamics Employee Self-Service |
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Dynamics 365 Licensing Updates October 2018 - Microsoft Partner
1 oct 2018 · Team Members Changes See the Microsoft Dynamics 365 Pricing and Licensing FAQs to see what's been removed Access limited to 15 |
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Dynamics 365 Customer Engagement Licensing - Ingram Micro
29 août 2019 · Review of the Business Applications licensing changes for the October FY20 release Topics 55 mins: • Dynamics 365 Packaging Changes |
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Dynamics 365 Customer Engagement, Dynamics 365 - Trustmarque
Operations, and Dynamics 365 Plan packaging change FAQ licensing What this means to the customer is “choice”, customers are encouraged to evaluate |
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Microsoft Dynamics 365, Enterprise edition - First Distribution
review the Dynamics 365 Licensing Guides for detailed information about use rights changes and modifications Existing Customer Options Customer Type |
