What is the Toyota Warranty Enhancement Program?
Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current production limitations. Initially, Toyota will inform Owners that they may seek reimbursement consideration for previous repairs top address excessive oil consumption.
How long is a Toyota engine covered under warranty?
Applicability The engine is covered under the Toyota New Vehicle Limited Warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, Toyota is announcing a Warranty Enhancement Program to cover warranty work for parts replacement to address excessive engine oil consumption*.
Does my Toyota have excessive engine oil consumption?
Additionally, Owners will be advised that if they believe their vehicle has excessive oil consumption, they can contact an authorized Toyota Dealer to have the engine oil consumption test performed to determine if they will be eligible for future part replacement once sufficient parts are available.
What if a customer paid for engine oil repair?
Customer-Paid Repairs or Replacement of Components If a customer has previously paid for repair to address excessive engine oil consumption, please have them mail a copy of the repair order, proof-of- payment, and proof-of-ownership* to the following address for reimbursement consideration: Toyota Motor Sales, U.S.A., Inc.
Service Consultant Reference Guide - Warranty Enhancement