Does TransferWise have a full account number?
We've changed our name to Wise, but our account details are still listed as TransferWise. Below is a list of deposit accounts we use. We can’t publish the full account numbers here, but you’ll be able to see the full account number when you have created a transfer.
What happens if you enter a wrong bank reference?
If you’re making a transfer to a personal bank account, entering the wrong reference isn’t usually a problem. In most cases, it won’t stop your money being delivered. But wrong references can cause problems if you’re paying a company or business. Or it’s important that your money arrives with an accurate reference.
What if I have an ongoing issue with my transfer?
If you have an ongoing issue with your transfer, or Wise account, our support team might have sent you an email about this to your registered email address. Our emails typically give you an option to fix problems yourself — so double check your inbox if we’ve sent you anything. Still need to contact our support team at Wise?
How do I fix a mistake on my transfer?
Everyone makes mistakes. And the fastest way to fix this one is by cancelling the transfer yourself. You can then set up a new transfer using the correct bank details. Whether or not you can cancel depends on how far along your transfer is in our system. So before you get started, check the status of your transfer.
GUIDANCE ON REASON CODES FOR SCT R-TRANSACTIONS