CUSTOMER SUPPORT Contact information for Air Canada, Air Canada Express and Air Canada Rouge CUSTOMER RELATIONS Visit: www aircanada com/
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customers in person during regular business hours and by phone 24/7 for all travel and airport related matters, special requests and personalized services such
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To book or inquire about the Fly Your Bike program, please contact the Our Customer Service agents can provide information on the requirements for
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Step 1: Contact the Air Carrier Major Air Carriers – Customer Service Departments) For contact information, refer to the attached sheet: Other Government
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JOB OVERVIEW A Customer Sales and Service Agent (CSSA) will work as a team to deliver customer eye contact T – Thank customers for choosing Air Canada Must contact STOC and Load to advise flight number/name of customer and
CSSA Job Descriptions .
established to address the re-protection of your clients affected by such schedule Once customers accept the re-protection, further voluntary changes or refunds are as For AIR MILES bookings, regular Air Canada Schedule Change Policy applies Rebook in the class of service of the downgraded cabin (Y or O)
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You can also redeem for a wide variety of gift cards (including Air Canada) and number, contact CIBC Telephone Banking, CIBC Credit Card Services, or a CIBC and operate the Aeroplan Program: Name, Mailing address, Phone number
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using your account for payments and to access services with a mobile phone or other type of or the Air Canada benefits including your Aeroplan Member communications from Aeroplan please contact an Aeroplan customer service agent
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