American Airlines (US Airways) reaches new heights in customer service The U S OnDemand, featuring natural language call steering and personalized
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For a ticket change fee waiver, the customer must contact American Airlines Reservations to rebook and reissue the ticket – must provide Funeral Home details
Bereavement and Critical Illness Exception Requests
For reservations, upgrade purchases and requests, award claims, AAdvantage account inquiries and customer service, call the Gold Service Desk at 800 848
Gold Member Guide
For reservations, upgrade purchases and requests, seating preferences or to order a special meal, call 1-800-843-3000 If you are outside of the continental U S , Canada, Puerto Rico or the U S Virgin Islands, contact your local American Airlines reservations office
PlatGuide
account inquiries and customer service, call the AAdvantage Platinum Service Desk at 1-800-843-3000 Outside of the continental U S , Canada, Puerto Rico,
platinumGuide
As an AAdvantage Gold member, you may request a complimentary purchasing upgrades online at aa com, or at the Self-Service customer service, call the
goldGuide
For reservations, upgrade purchases and requests, award claims, AAdvantage account inquiries and customer service, call the Platinum Service Desk at 800 843
Plat Member Guide
For reservations, upgrade requests and purchases, award claims, AAdvantage account inquiries and customer service, call the Executive Platinum Service Desk
EP Member Guide
DFW105/11 or by calling American Airlines Reservations for assistance American Airlines offers a special wheelchair service that allows customers to check
booking index
tracked online at www aa com/aadvantage or by calling the AAdvantage Dial-In® ce* may AAdvantage Customer Service/Account Inquiries 1-800-421-0600
EnglishMemberGuide
published fares on eligible American Airlines and American Eagle flights. Complimentary upgrades inquiries and customer service call the Gold.
published fares on eligible American Airlines and American Eagle flights. Complimentary upgrades inquiries and customer service call the Platinum.
If you are outside of the continental U.S. Canada
and American Eagle® flights. To check your systemwide upgrade balance inquiries and customer service
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Outside of the continental U.S.. Canada
American Airlines (US Airways). Nuance Solutions. – Speech-enabled IVR self-service solution hosted on Nuance. OnDemand featuring natural language call
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For more information call Citibank N.A. at 1-800-733-2654. New York residents may contact the New York State. Department of Financial Services by telephone
None of us knew the unprecedented ways we would be called upon to meet that mission. But it's no Contact the Business Ethics & Compliance Office if you.
2013 Benefits Guide