3 juil. 2020 · When should you use multiple ticket pipelines? · If your tickets go through different stages · If you provide multiple products or services · If ...
What are ticket pipelines HubSpot?
In HubSpot, a pipeline is where deal stages or or ticket statuses are set. For sales, pipelines can be used to predict revenue and identify roadblocks. For service, pipelines can be used to manage ticket statuses and analyze blockers.
How do I change my ticket pipeline HubSpot?
In your HubSpot account, click the settings settings icon in the main navigation bar. In the left sidebar menu, navigate to Objects > Tickets. Click the Pipelines tab. Click the Select a pipeline dropdown menu, then select a pipeline to edit.
How do I assign a ticket in HubSpot?
In your HubSpot account, navigate to Service > Tickets. In the upper right, click Create ticket. In the right panel, enter your ticket details. If you want to customize which properties appear here, click customize the properties at the bottom.