What is capacity management in ITIL?
Capacity management is an IT service management practice within the ITIL framework. ITIL capacity management includes the service designs, plans, and processes that ensure your IT organization has the right amount of resources at the right time and at the right price to keep operations running smoothly.
What are the 3 major capacity decisions?
Capacity planning is the process of determining the potential needs of your project. The goal of capacity planning is to have the right resources available when you'll need them. Resources could mean individuals with the right skills, time available to add another project, or the necessary budget.
What is included in capacity plan?
The functional test of capacity They are: The ability to understand information about the decision (the 'relevant' information); The ability to retain the information long enough to make the decision; The ability to use, or 'weigh up' the information as part of the decision making process; and.