Please write a letter with the following information:
Social security number (example: 123-45-6789) Date of birth. A detailed description of the issue and how you would like it resolved. Please include documentation to support your claim, such as a copy of your credit report with the disputed information circled.
Is Capital One good with disputes?
Capital One provides you a temporary credit for the original charge while we investigate your dispute. If the merchant provides information demonstrating that the original charge is valid—or that they gave you a credit for it—we add it back to your account and end our investigation.
How long do you have to file a dispute with Capital One?
But you can generally dispute a charge up to 60 days after the error appeared on your credit card statement. Here are some circumstances when you can consider disputing a charge: If the transaction has the wrong date or amount. If you didn't receive or accept the item.
What is a good excuse to dispute a charge?
Legitimate reasons to dispute a credit card charge include being charged twice for the same transaction, being charged for something you returned or something that was never received. Sometimes the credit card issuer fails to credit a payment. Other times an unauthorized person makes a charge.
Does Capital One refund money if scammed?
Find the status of your claim and what to expect with receiving your refund. A temporary credit will typically be granted within 10 business days so that you have use of the funds while the investigation is ongoing. Please allow 45-90 calendar days for final determination on your claim.