A Debtor Management Procedures is simply a documented procedure setting out when follow up or reminder letters, emails or phone calls are to be made in relation to an Account and which template letters or emails are to be used.
Debtor's Policy.
Rationale: To maintain the financial viability of the Association and to ensure all families are treated with equity while acknowledging that personal circumstances do impact on the ability of individuals to keep their accounts paid.
The Debtor Management Policy is designed to ensure that an appropriate collection procedure is in place so that debtor management is undertaken in an efficient and community conscious manner.8 mai 2017