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Certification Exam Study Guide Avid Certified Support Representative Interplay Production Exam ACSR Interplay Exam Code WG433 Type of Exam Multiple choice Certification Level Avid Certified Support Representative (ACSR) Duration 60 minutes No. Of Questions 50 questions Passing Score 80%

Exam Language English, French, Chinese Target Audience Technical support staff, technical managers, installers, advanced administrators and others who need to install, maintain, or support Interplay Production systems.

Exam Preparation Successful candidates will have extensive experience with Avid Interplay Production. Although course attendance is not required to take the certification exam, Avid highly recommends candidates attend the course(s): • WG433 Avid Interplay System Support The WG433 course, with its hands on training, will help candidates build the skills and competencies required for certification. WG433 is a

5-day class in which participants spend four days learning to setup, install and configure the core components of an Interplay Production Asset Management (PAM) system and test a typical workflow. The participants then spend a ! day reviewing and taking the exam in the classroom. Exam topics correlate with the skills and tasks required of an ACSR to install, configure and troubleshoot an Interplay PAM system.

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Certification Path Avid Certified Support Representative | Interplay Production The certification path provides a defined process by which individuals can prepare for the certification exam and, by extension, the role of ACSR Interplay. It is designed to ensure that candidates have sufficient knowledge of and experience with the client and storage systems that will be connected to the Avid Interplay Production system they will be supporting. The recommended that candidates complete one of the following: • Certification as an Avid Certified Support Representative | ISIS 7500 • Certification as an Avid Certified Administrator | Interplay Administrator • Minimum 1 year as the primary Interplay Production system administrator Completing the recommended course(s), coupled with hands-on experience will help you build the skills and competencies needed to pass the certification exam. Course attendance is optional, however. If you feel you have considerable, real-world experience implementing, installing, administering and troubleshooting Avid Interplay PAM systems, then you may register and take the exam at any time. Next Steps: Once you achieve ACSR | Interplay Production, consider taking the course UN453 MediaCentral Support for certification as an ACSR | MediaCentral Platform. This is the next step toward the ACSR Elite certification.

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Certification Exam Topics The following topics are included in the certification exam. You should be well versed in the technical and operational details of each: 1. Preparing for Installation a. Survey of available resources i. Supported virus solution and configuration ii. Interplay and editor version compatibilities iii. Hardware platforms for core components iv. Products no longer supported on current releases b. Typical PAM components and configuration requirements i. Types of Interplay Engines ii. User creation and permission methods iii. Media files and delete privileges iv. Avid Service Framework (ASF) requirements v. Rollout and licensing of required user applications vi. Workflows for required video resolutions and multi-rez environments vii. Optional PAM components that may be encountered viii. MediaCentral in relation to Interplay PAM 2. Interplay PAM Networking Requirements: Active Directory and DNS a. Active Directory i. General uses for Active Directory ii. Interplay uses for Active Directory iii. Creating and placement of an Active Directory domain iv. Implementing Interplay in to an existing domain v. Requirements for the Server Execution User account b. DNS i. Uses of DNS in single and clustered engine installations ii. DNS relation to Avid Service Framework (ASF) iii. Use of dynamic updates in an Interplay environment iv. Use of Fully Qualified Domain Names 3. The Interplay Engine: Webserver and Database Engine a. Database Architecture, Scalability and Performance Metrics i. Configurability of the AvidWG database ii. Page and cache size in relation to metadata iii. Page swapping scenarios iv. Definitions of database objects v. Object count vs. file count vi. Page limits in single, clustered and bundled deployments vii. Best practices for improving database performance

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Certification Exam Topics (cont.) b. Interplay Engine Hardware and Software i. Supported engine hardware configurations ii. Components of supported raid arrays in a cluster environment iii. Disk configuration and partitioning in supported raid arrays iv. Supported software OS v. Use of Avid Recovery Image (.ari) files vi. Required licensing of single, clustered or bundled engines vii. Licensing changes implemented by Avid in Interplay 2.7 and higher viii. License types for all user applications ix. MediaCentral licensing x. Products still using dongles 4. Engine and Cluster Architectures a. Engine types i. Single vs. clustered engines ii. Starter bundle engine b. Cluster configurations i. Interplay cluster in relation to a typical Windows cluster ii. Interplay engine cluster vs. Interplay archive engine cluster iii. Location and configuration of the virtual Interplay engine in an Interplay cluster iv. Using the Windows Server Manager in a clustered configuration v. Quorum disk in relation to Avid Workgroup disk vi. Cluster failover scenarios c. Supported network configurations for clustered Interplay engines i. Redundant switch configuration ii. Dual connected configuration iii. Switch routing protocols 5. Interplay Database Creation a. AvidWG i. Naming the Interplay database ii. Location of the Interplay database iii. Understanding the database folder structure b. Support of Non-avid assets i. Location of non-avid assets ii. Support of split databases c. Hidden shares i. Location of the hidden shares ii. Finding hidden shares

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Certification Exam Topics (cont.) d. Importing an .nxn license on Interplay engines i. Obtaining a license ii. Backing up a license e. Testing failover in a cluster deployment i. Methods of moving cluster disks to other nodes ii. Online vs. offline resources 6. Backing Up the Interplay Database a. Understanding the Backup Folder Structure i. Default location ii. Recommended locations iii. Automated backup scenario and required folders b. Sending backups to NAS or ISIS i. Path requirements ii. Authentication to and from the Interplay Engine c. Types of Backups i. Fast vs. complete backups ii. Incremental, differential and complete backups iii. Metadata only backups d. Scheduling database backups i. Determining an optimum schedule for an individual site ii. Backup history iii. Manual backing up required folders iv. Locating backup logs v. Backing up non-Avid assets e. Backing up Interplay User Accounts i. Location of Interplay user accounts ii. Automatic vs. manual backup of user accounts f. Restoring an Interplay Database i. Locating and using the Interplay Restore Tool ii. Understanding the interactivity of the Interplay Restore Tool iii. Locating the Interplay database root directory iv. Locating the Interplay backup root directory v. How to restore Interplay user accounts vi. How to restore non-Avid assets vii. How to handle old copies of the Interplay database g. Using Partial Restore i. Typical uses of Partial Restore functionality ii. Understanding use of a Backup Chain

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Certification Exam Topics (cont.) 7. Avid Service Framework (ASF) a. Architecture of ASF i. Distributed workload scenario under ASF ii. Purpose of the Lookup Server iii. How the discovery process works b. ASF Applications i. Avid Workgroup Properties ii. Health Monitor iii. Interplay Diagnostics iv. Service Configuration c. ASF Services i. Typical services on an Avid editor ii. Services required on a Lookup Server iii. Time synchronization under ASF d. Connecting Lookup Servers e. Single connecting vs. dual connecting f. Load balancing between Lookup Server g. ASF Troubleshooting h. Defining a healthy ASF i. Typical errors in ASF configuration j. Network issues that can impede ASF discovery 8. Media Indexer a. How Media Indexer works i. The Media Indexer ASF service ii. How Media Indexer works in Interplay environments with local editors iii. Types of Media Indexer cache files and locations iv. Media Indexer and ISIS notifications b. What happens when Media Indexer restarts i. Restarting with existing cache files ii. Restarting without existing cache files c. How Media Indexer tracks media files i. Source ID ii. Media Channels iii. MOB IDs iv. Decoding of essence metadata in MXF media files d. Media Indexer Configuration i. Redundancy via a HAG ii. Establishing a hierarchy within a HAG iii. Primary vs. redundant Media Indexers iv. Automatic HAG connections in 3.0 and higher

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Certification Exam Topics (cont.) e. Metrics for a Media Indexer HAG i. Maximum number of indexed files in current releases ii. File count vs. data source count f. Metadata format handing by Media Indexer i. OP-1A vs. OP Atom ii. Inter-relation between the Interplay Engine and Media Indexer in 3.0 and higher iii. Proper configuration required for 3.0 and higher installations iv. ISIS workspace requirements 9. Advanced Media Indexer a. Tools, resources and methods i. ASF Service Configuration vs. Media Indexer web UI ii. File scanning improvements in 2.6 and higher iii. Active worker processes b. Troubleshooting i. Media Indexer issues vs. network/ASF issues ii. Narrowing down issues to editors, indexers, systems iii. Load balancing algorithm between Media Indexers c. Troubleshooting in 3.0 and higher i. Apache Active MQ ii. Determining which Media Indexer a user is connected to iii. Using netstat d. Comparing file/data source counts between Media Indexers i. How to use the Web UI ii. Rescan vs. re-index iii. When to consider a rescan or re-index of Media Indexers e. Using the Storage Browser in the Media Indexer Web UI i. Understanding what the storage browser displays ii. Browsing the decoded essence metadata iii. Determining whether to rescan or re-index iv. Monitoring scanning and indexing worker processes v. Checking progress of current queue length f. Troubleshooting at the editor level i. Dynamic relink ii. Bin, project corruption iii. Local media indexer iv. Circling back to Web UI

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Certification Exam Topics (cont.) 10. Media | Director (MD) a. Media | Director in AMA Workflows i. Benefits of MD ii. Assessing requirements of hardware and network iii. Expected functionality b. Typical Media | Director Workflow i. Park, Register, Transcode ii. Media | Director drop utility iii. AMA linking in Interplay iv. Media status in Interplay c. Installation Pre-Requisites i. Supported OS ii. Supported hardware platforms iii. User accounts in Interplay, ISIS and on Media | Director d. ISIS and Third-Party Storage of AMA Material i. Parking storage ii. Licensing required for third-party storage e. Available Resources i. Web portal on each Media | Director ii. Plugins for P2/XDCAM iii. Drop Utility for PC/Mac

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Practice Questions The following questions are not part of the current WG433 exam but are similar to the questions likely to be asked. 1. Which Operating System is supported for clustered Interplay engines? a. Windows 2003 Enterprise Edition b. Windows 2008 Standard Edition c. Windows 2008 Enterprise Edition d. Windows 2008 Server Edition e. Windows 2012 Server Edition 2. Which Avid products are unsupported as of Interplay 2.7? a. Interplay Assist b. Interplay Instinct c. Airspeed MultiStream d. Unity MediaNet e. All of the above 3. Which component is a common location for the time synchronization master in Interplay? a. Lookup Server b. Interplay Engine c. Media Indexer d. ISIS System Director e. Any available AirSpeed 4. Which networking service is required for all Interplay installations? a. DHCP b. DNS c. Active Directory d. LDAP e. NTP 5. Which role does Active Directory play in an Interplay PAM deployment? a. It is required to import users into Interplay and to assign security and permissions b. It is used by Avid Service Framework to allow Interplay components connectivity c. It is required to allow MediaCentral UX sessions to authenticate d. It allows clustered servers to authenticate to a domain e. All of the above

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Practice Questions (cont.) 6. Why is the use of FQDNs is recommended for Interplay hosts? a. Unicast discovery is less efficient in all cases b. All Avid sites must use multicast addressing c. They are less ambiguous in the discovery process d. MediaCentral deployments will require them for Linux connectivity e. Avid editors will only be able to connect to Media Indexer if they use them 7. What is stored in the Interplay engine database? a. Decoded metadata essence from ingested MXF files b. Metadata cache files created by attached Media Indexers c. Only user accounts and database configuration information d. Objects created by users and devices logged in to Interplay e. Ingested MXF files 8. Which is the maximum performance metric for bundled engine? a. 4 GB of memory and a page limit of 240,000 b. 9GB of memory and a page limit of 1.2 million c. 12GB of memory and a page limit of 1.7 million d. 12GB of memory and a page limit of 2.2 million e. 36GB of memory and a page limit of 8.4 million 9. Which license allows a Media Composer | Cloud connection to the Interplay Engine? a. E license b. EC license c. J license d. G license e. CI license 10. Which component is not supported for installation on a bundled Interplay engine? a. Lookup Server b. Media Indexer c. Interplay Transcode d. Interplay Delivery e. All of the above components are supported with memory upgrades

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Practice Questions (cont.) 11. From where does the Virtual Interplay Engine operate? a. Avid Workgroup disk b. Quorum disk c. C drive on the controlling node in the cluster d. D drive on the controlling node in the cluster e. Any supported raid array that is configured as the database hidden share 12. Which protocol must be enabled in a redundant switch configuration to support an Interplay cluster using a Cisco switch? a. VRSP b. HSRP c. CARP d. Pfsync e. GLBP 13. The Interplay database is located within which folder? a. AvidWG b. aviddb c. Master d. Property_Store e. Database 14. In which Interplay release was support for split databases was dropped? a. 2.0 b. 2.1 c. 3.0 d. 3.1 e. 3.2 15. The name of the Interplay database can be changed by editing which file? a. Folderlocations.xml b. aviddb.xml c. AvidWG.xml d. The database name can only be changed by deleting the entry in DNS and adding a new one e. The name of the database cannot be changed

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Practice Questions (cont.) 16. What is the recommended location for database backup on a single Interplay engine? a. An ISIS workspace b. The d drive on the engine c. The c drive on the engine d. A 32GB flash drive e. An attached Interplay Archive system 17. How often are Interplay user accounts automatically backed up? a. Once an hour b. Once a day c. Once a week d. On a schedule set by a system administrator e. They must be manually backed up 18. The Backup log file is located at which path on a clustered engine? a. /logs/Engine/Machines//NxNBackup.log b. /logs/Engine/Machines//NxNBackup.log c. %SystemRoot%\system32\winevt\logs\avid\NxNBackup.log d. %SystemRoot%\system32\config\avid\NxNBackup.log e. %SystemRoot%\System32\winevt\logs\cluster\NxNBackup.log 19. Avid Service Framework provides what functionality to Interplay? a. Discovery and registration of hosts and services b. Login and password caching for Interplay client connections c. Connection of cluster nodes to an Active Directory d. Failover management between cluster nodes e. All of the above 20. Which of the following service should not be installed on an Avid editor? a. Media Indexer b. Time Synchronization c. Lookup Service d. Machine Monitor e. Service Starter Service

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Answers to Practice Questions Use the answers below to check your knowledge on the practice questions. 1. D 2. A 3. B 4. B 5. E 6. A 7. C 8. D 9. B 10. A 11. A 12. B 13. E 14. E 15. A 16. C 17. B 18. B 19. E 20.C

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