[PDF] Reset a Wireless Network password Computers and devices often

41299_3Reset_a_Wireless_Network.pdf

Reset a Wireless Network password

Computers and devices often "cache" or save information on wifi networks you've used, including login

credentials. This can cause problems if the information is no longer accurate (i.e. your College password changes) or if it becomes corrupted.

Removing the wireless network information

and then adding it back again often resolves issues with connecting to the wireless at Goodenough College. Instructions below step you through removing stored wireless network information on Windows 10 and

8.1, Windows 7, and Android.

For help with Macintosh computers, iPhones and iPads, see Reset Apple Wifi.

Windows 10 and 8.1

1. Select the wireless icon in the lower right corner of the screen.

Windows 10 wireless icon

Windows 8 wireless icon

2. If you see the name of the network you'd like to remove, right-click on it (on a Windows tablet,

tap and hold the name of the network).

If not, skip to additional steps below.

3. Select Forget this network from the menu that appears.

4. Restart the computer before trying to connect to wireless again.

Windows 10 and Windows 8.1 - Additional steps

If the name of the network you want to remove doesn't appear in the computer's current wireless list:

1. From the current wireless list, select Network Settings (Windows 10) or View Connection

Settings (Windows 8).

Windows 10

Windows 8.1

2. In the Network... window that appears, select the Manage Wi-fi settings or Manage known

networks link on the right. You may need to scroll down in the window to find it.

Windows 10

Windows 8.1

3. Under the Manage Known Networks list (you may need to scroll down to find it), click the name

of the network you'd like to remove, then click the Forget button that appears.

Windows 10

Windows 8.1

4. The network will be removed from the list. Close the wireless settings window.

5. Restart the computer before trying to connect to the wireless again.

Windows 7

1. Select the Start icon/Windows flag in the lower left corner of the computer screen, then

the Control Panel link from the menu that appears.

2. Select Network and Internet, then the Network and Sharing Center heading.

3. Select the Manage Wireless Networks link in the left.

4. Right-click the desired network in the list and select Remove network.

NOTE: The computer will try to connect to available networks in the order they are listed. You can also select Move up or Move down after right-clicking on a network name to re-order the list.

5. When done, close the networks and any other open Control Panel windows.

6. Restart the computer before trying to connect to the wireless again.

Android

Instructions may differ due to the variety of hardware and Android versions used. Please check your device manufacturer's website or user manual for help if needed.

1. Select Settings, then Wi-Fi under the Wireless and networks options.

2. If the network you'd like to remove is listed, tap and hold on it until a menu appears, then

select Forget network.

3. If not, tap the menu icon (typically in the upper right), then Saved networks. Tap and hold on

the name of the network you'd like to remove, then select Forget.

4. Restart the device before trying to connect to the desired wifi network again.

Reset Wireless Password Information on Apple Equipment Apple equipment may "cache" or save your wireless credentials and use old password information when

trying to connect to a Wi-Fi network you've used before. If you are no longer able to connect to the

wireless or are simply experiencing problems connecting, follow instructions below to completely remove the wireless settings from your equipment. Macintosh computers iPads, iPhones and iPod Touch devices

Reset Your Wireless Password on Macintosh

1. Click on the Apple icon in the upper left of the computer screen and select System Preferences

from the drop-down menu.

2. Click Network, then Advanced...

3. Select a network from the list and click the "-" icon just below the list to forget it.

Reset Your Wireless Password on an iPad, iPhone or iPod Touch

1. To make sure your device doesn't remember the network, open Settings, select Wi-Fi, then tap

on the network you'd like to remove from the list.

2. Tap on the link to Forget this Network. You may need to select the name of the network from

the Wi-Fi list in the right first.