[PDF] PwC launched Global Fintech Report 2019





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4 PwC Global FinTech Report Our objectives and approach This report assesses the rise of new technologies in the FS sector the potential impact of FinTech on market players and their attitudes to the latest technological developments Additionally it offers strategic responses to this ever-changing environment

What is PwC global fintech report?

    30 PwC Global FinTech Report Appendix Participant profile Our Global FinTech survey is based on the views of 544 respondents from 46 countries, principally Chief Executive Officers (CEOs), Heads of Innovation, Chief Information Officers (CIOs) and top management involved in digital and technological transformation, distributed among five regions.

What do we know about FinTech strategy 2019?

    4| PwCGlobal Fintech Report 2019 Key findings and insights Adopting a fintech-centred strategy is paramount PwC’s survey found that 47% of TMT and 48% of FS organisations have embedded fintech fully into their strategic operating model.

What is the global breakdown of fintech companies?

    Source: PwC Global FinTech Survey 2016 Global breakdown n Bank 30% n Asset and wealth management company 21% n FinTech company 20% n Insurance company 14% n Other 11% n Fund transfer and payments institution 4%

Can fintech-enabled product development and growth happen without digital expertise?

    The executives we surveyed expressed that fintech-enabled product development and growth can’t happen without digital expertise and understanding. And a recent PwC report,

News release

Date 25 Oct 2019

Survey polled over 500 global executives on how financial services and technology firms are navigating the current fintech landscape ł Adopting a fintech-centred strategy is paramount ł FS should look to TMT for ideas about how best to use fintech ł FS and TMT should look to each other and retrain to fill skills gaps ł Firms should push cross-sector fusion further telecommunications (TMT) executives worldwide to figure out the factors that will determine the winners and losers in the race to develop and profit from fintech-driven business models.

FS and TMT industries are using fintech (financial technology) to sharpen operational efficiency, lower

also carving out new commercial possibilities. Digital-only banks are offering redesigned client propositions and cost profiles. Investment managers are deploying fully customised robo-advice. recent PwC survey, consumers are ready for the digital shake-up. The question is no longer whether fintech will transform FS, but which firms will apply it best and emerge as leaders.

Key Findings and Insights

Adopting a fintech-centred strategy is paramount ± The survey found that 47% of TMT and

48% of FS organisations have embedded fintech fully into their strategic operating model. Also, 44% of

TMT and 37% of FS organisations have incorporated emerging technologies into the products and services they sell.

³7OH UHMOO\ NLJ ŃOMQJHV OMYH PR NH PRS-down. They have to be strategic. They have to be something that

leadership, the board, and the executives are closely involved in and have decided the organisation QHHGV PR SXUVXH´ VMLG -ROQ *MUYH\ *ORNMO )LQMQŃLMO Services Leader, PwC. FS should look to TMT for ideas about how best to use fintech ± FS executives surveyed think

that using fintech to improve the ease and speed of their service will be key to retaining customers. But

people expect ease and speed, so firms that focus their fintech efforts on these attributes might only

digitally sharp-intuitive TMT businesses.

Contact Tran Thi Thu Huyen

Tel: (+84) 24 3946 2246, Ext: 4691; Mobile: (+84) 90 205 8605

Email: tran.thi.thu.huyen@pwc.com

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Vo Tan Long, Technology Consulting Partner at PwC Consulting Vietnam said ³Customer satisfaction through customer experience is the ultimate goal for companies. Everywhere in the world, technology is helping to bridge the gap between the virtual world and the real world by aligning the customer experience in both worlds, thus creating customer satisfaction.

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FS and TMT should look to each other and retrain to fill skills gaps± Our survey showed that 80% of TMT and 75% of FS organisations are creating jobs related to fintech. Yet 42% of both TMT and FS organisations are struggling to fill these roles. While 73% of FS organisations are hiring from the technology sector, only 52% of TMT firms

are looking to recruit from FS. Finding ways to attract people from TMT to FS, and vice versa, will be

important. Firms should push cross-sector fusion further± Among organisations that are planning to

pursue an acquisition, strategic alliance or joint venture to drive growth via fintech, 78% of TMT and

76% of FS firms are targeting businesses within their own sectors. Less than half (44% of TMT and

47% of FS organisations) are targeting a company specialising in fintech. At a time when FS firms are

striving to sharpen their technology capabilities and TMT needs product and regulatory expertise to over. life. Such ecosystems might require inter-organisational integration of business processes and technologies. In Vietnam, a number of large and medium-sized commercial banks, telecommunications corporations and leading Fintech companies have been at the forefront of this

SURŃHVV´ Vo Tan Long said.

to match up the big four TMT firms with the big four banks and get them to work together ² you could

call it an arranged marriage. The TMT firm provides the tech-enablement and the FS firm delivers the HQG SURGXŃP´ VMLG JLOVRQ FORR 707 *ORNMO IHMGHU 3RFB

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The Current Landscape

Emerging technologies have given companies a low-cost way of creating convenient, personalised,

data-intuitive products and services. Fintech has also lowered the barriers to entry for firms ² from

established FS groups to startups or TMT entrants ² and has therefore created a complex web of ŃRRSHUMPLYH ŃRPSHPLPLRQ RU ³ŃRRSHPLPLRQ´ MQG ŃROOLVLRQB

Winners and Losers

fintech investment in the next two years. More than 90% are very or somewhat confident that fintech will deliver revenue growth over the next two years. But focus, maturity and speed to market vary.

Note to editors:

View the full report: https://www.pwc.com/gx/en/industries/financial-services/fintech-survey.html This is our third survey charting the rapid evolution of fintech. Our 2016 Global Fintech Survey, Blurred lines: How fintech is shaping financial services, market position as fintech set new benchmarks for agility, customer insight and cost. customer trust to compete with long-established FS organisations head-on, while FS looked to fintech partnerships to help strengthen operational efficiency and boost innovation.

About PwC

in 157 countries with more than 276,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com.

About PwC Vietnam

PwC Vietnam established offices in Hanoi and HCMC in 1994. Our team of approximately 1,000 local and expatriate staff has a thorough understanding of the business environment in Vietnam and a wide knowledge of policies and procedures covering investment, tax, legal, accounting, and consulting

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matters. Moreover, we have established PwC Legal Vietnam, PwC Consulting Vietnam, and PwC Vietnam Cybersecurity to diversify the services that PwC offers.

We go the extra mile to help our clients achieve their objectives. With strong industry knowledge that

our clients require at a local level, we offer integrated services, bringing a breadth of skills and depth of

resources to our clients wherever they do business, throughout Asia and across the world. Visit our website for further information: www.pwc.com/vn. ©2019 PwC (Vietnam) Limited. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.quotesdbs_dbs20.pdfusesText_26
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