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10e

Business EnglishB

Mary Ellen Guffey

Emerita Professor of Business

Los Angeles Pierce College

Carolyn M. Seefer

Professor of Business

Diablo Valley College

Business English, Tenth Edition

Mary Ellen Guffey, Carolyn M. Seefer

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Many of you will be entering or returning to the world of work soon, and you want to brush up your language skills. Business English can help you refresh your knowledge of grammar and usage so that you will be confi dent in today"s workplace where communication skills are increasingly important. Business English has helped thousands of students over the years improve their oral and written communication skills. It has been the leading book in the fi eld for nearly three decades because it works. Its three-level approach makes grammar less intimidat- ing and easier to grasp. This approach provides small learning blocks that proceed from simple to complex, thus helping you understand and remember. Within the textbook, you will fi nd tried-and-true learning tools as well as new features to ensure that you improve your grammar, punctuation, and usage skills. •New Homework Help! In this Tenth Edition, we bring you an outstanding new interactive feature-Online Reinforcement Exercises. This means that you can complete your homework faster and more confi dently. At www.meguffey.com are half of the textbook exercises so that you can try out your skills, see the answers immediately, and receive helpful explanations. •Three-level approach presents grammar guidelines in segments proceeding from easier, more frequently used concepts to less frequently used concepts. •Ample end-of-chapter reinforcement exercises enable you to apply your learning so that you can internalize and retain your new skills. •Pretests and posttests keep you informed about your needs and your progress. •Self-help exercises give you even more opportunities to improve through practice. •Frequently asked questions present everyday language queries such as those you might face in your career-with answers from the authors. •Writer"s Workshops offer you guidelines, model documents, and writing tips necessary to compose e-mails, memos, letters, and short reports. •Learning Web Ways takes you to Web sites with step-by-step instructions that help you develop your Internet skills. •Chat About It promotes classroom and distance-learning discussions related to chapter concepts. • Exceptional Web Resources include chapter quizzes, PowerPoint reviews, fl ash cards, Editor"s Challenge, WebCheck reviews, and more at www.meguffey.com. Business English reviews the grammar, punctuation, and usage guidelines necessary for you to succeed in your business or professional career. The textbook is not only a friendly teaching and learning tool but also a great reference for you to keep handy on the job. One student remarked, "Business English is a gift to any student who really wants to learn how to use the English language profi ciently."

Cordially,

Mary Ellen Guffey Carolyn M. Seefer

Dear Student:

BUSINESS ENGLISH, 10E

Carolyn SeeferMary Ellen Guffey

Guffey...

It"s Just

That Easy!

Market-leading and student-oriented,

Business English, 10e, continues to

give you the most current and authoritative coverage of grammar and mechanics. Award-winning author Mary Ellen Guffey provides unparalleled student resources to help you throughout your course.

With the book"s three-level

approach, reinforcement exercises, and additional online resources and support at www.meguffey.com, you will fi nd that learning business

English can be

just that easy. " Guffey"s Business English and student

Web site provide the tools for making

teaching and learning easier. We never consider any other English texts. We love Guffey!"

Carol Middendorff

Clackamas Community College,

Oregon City, Oregon

Technology With Guffey... It"s Just That Easy

More than ever, Mary Ellen Guffey and

coauthor Carolyn Seefer have focused on making digital resources easy to use withBusiness English, 10e. New for this edition, the authors offer www.meguffey.com, an exciting new student Web site with numerous resources to help you understand and remember what you are learning.

Brand NEW Student Support Web site -

www.meguffey.com gives you one conve- nient place to fi nd the support you need.

You can study with resources such as

self-teaching grammar/mechanics review,

PowerPoint slides, chapter review quizzes,

online reinforcement exercises, and other learning tools.

PREFACE € v

www.meguffey.com For students who purchase a new book, this premier student Web site offers the following resources:

•Chapter Review Quizzes highlight

chapter concepts and give you immediate feedback with explanations for right and wrong responses.

Online Reinforcement Exercises provide

half of the textbook exercises in an interac- tive format so that you can complete your homework online and receive immediate feedback for all of your responses.

Ms. Grammar strengthens language skills

with chapter synopses and interactive exercises.

PowerPoint chapter slides provide a quick

review of chapter concepts.

SpeakRight! helps you learn to pronounce

50 frequently mispronounced words.

SpellRight! provides interactive exercises

that review all 400 words in Appendix A of the textbook. •

WebCheck exercises provide additional

reinforcement for the most challenging chapter concepts

Editor"s Challenge presents error-fi lled

letters, memos, e-mail messages, and reports for you to correct.

Self-Check Diagnostic Grammar Quiz

assesses strengths and weaknesses. Different from the diagnostic test in the textbook, this quiz is meant to pique interest.

Flash Cards and Glossary review key

terms from each chapter and help you internalize concepts.

Bonus Bloopers supply even more lan-

guage mishaps from actual written and oral expression that challenge you to detect the problems and remedy them.

Writing Help in the form of links to OWLs

(online writing labs) guides you to the best

Internet grammar services where you will

fi nd exercises, handouts, and writing advice. When you purchase a new textbook, you have access to the resources at the premium Web site. All of these resources are provided to students who purchase new books. Others may purchase access at the Guffey premium Web site at www.meguffey.com.

HOW DO YOU SIGN UP FOR WWW.MEGUFFEY.COM?

You will fi nd multiple resources to

help make learning business

English easier. From the three-level

approach to new online reinforcement exercises, Guffey has updated and created new ways to keep you interested and engaged.

With all of these options, learning

can be just that easy.Popular Three-Level Approach

Dr. Guffey"s approach to learning grammar

starts with a solid foundation of basic information and then progresses to more complex concepts step-by-step. When using this approach, you build your confi dence by learning small, easily mastered learning segments. Reinforcement exercises, self-checks, and writing exercises will help you along the way.

Lively Reinforcement Exercises

Dr. Guffey knows that you learn by

doing. That"s why each chapter of

Business English includes a variety of

tools, including self-help exercises aligned with the three-level approach.

Self-Check Exercises and Unit Reviews. The fi rst

exercise in each level of each chapter is self-checked to help you determine immediately whether you comprehend the concepts just presented. Self-Help Exercises. Special worksheets enable you to check your own learning as you review and internalize chapter concepts.

Writing Exercises. Each chapter includes a short

writing exercise that encourages you to apply chapter concepts in composing sentences.

Writer"s Workshops. Six workshops feature

composition tips and techniques necessary to develop work-related writing skills. Learning Web Ways. Step-by-step exercises help you to gain familiarity and build skills in using helpful

Web sites.

" I love learning from Business English because of its clear layout and great examples showing how to write correctly."

Mari Mansker

Student, Des Moines Area

Community College, Iowa

Learning

With Guffey...

It"s Just

That Easy!

NEW! Online Reinforcement Exercises

Half of the exercises are now ready for

students at our premium Web site, www.meguffey.com. Available to anyone with a new book, these exercises help you complete your homework by checking your answers immediately. Best of all, you receive an explanation for every answer.

NEW!Frequently Asked Questions

One of the most popular features of

Business English has been its questions

and answers patterned on those received at grammar hotline services across the country. In this edition, Hotline Queries has been transformed into Frequently

Asked Questions, similar to the FAQs at

many Web sites.

These questions-and suggested answers

from Dr. Guffey and Professor Seefer-il- lustrate everyday communication problems encountered in the contemporary work world. In easy-to-read question-and-answer form, the authors explain important distinc- tions in English grammar, usage, style, and vocabulary. Updated items related to current events appear in this Tenth Edition.

New Features

With Guffey...

It"s Just

That Easy!

viii € PREFACE

New Features With Guffey... It"s Just That Easy!

NEW!More Bloopers!

Because students and instructors loved our

Spot the Blooper feature in previous

editions, we have expanded the number of bloopers from newspapers, magazines, and other sources. You"ll see real examples of mangled sentences, misused words, and creative punctuation. You are challenged to explain the mishaps and correct them.

NEW!Trivia Tidbits.

This edition provides marginal notes with

captivating factoids about the history and use of the language.

NEW!Chat About It.

To encourage classroom discussion and build

online rapport among distance learners, the

Tenth Edition provides Chat About It. Each

chapter offers fi ve questions that encourage you to discuss chapter concepts and express your ideas orally or in written comments at the student course site.

Wondering what has changed

since the last edition? The authors have made it easy to see what has been updated in every chapter. • Scrutinized every sentence to be sure it was con- cise, clear, and readable at a level appropriate for users of this book. • Updated all reinforcement exercises and examples with references to current business topics, busi- ness history, workplace professionalism, and other relevant information. This content expands student business-related knowledge while improving their business English skills. • Increased the number of Pretest and Posttest items for each chapter to ten, and increased the number of Reinforcement Exercises to ten per section for most exercises to allow for additional practice and easier grading. • Added an opening quotation related to business

English and writing to the beginning of each

chapter. This quotation can be used to generate classroom discussion. • Reduced the number of margin notes in each chap- ter to give the textbook a cleaner, less cluttered look in order to improve readability.

Chapter 1

• Emphasized the importance of having an up-to- date print dictionary by listing words that were added to the most recent edition of the

Merriam-Webster"s Collegiate Dictionary.

• Updated lists of archaic, obsolete, colloquial, slang, nonstandard, and dialect words to show more cur- rent examples. • Incorporated information about the electronic dictionary programs included in Web forms, blogs, wikis, and social networking sites. • Presented information about adding spell-check programs to a browser or Google toolbar and about downloading dictionaries to MP3 players and cell phones. • Modifi ed instructions for using spell-check pro- grams so that students can use the instructions in either Word 2003 or Word 2007. • Included information about the most reliable handheld electronic dictionaries on the market. • Revised and expanded the list of online dictionar- ies to describe the top eight dictionary Web sites, including Google Dictionary and Wiktionary. • Revised illustrations and exercises to include cur- rent and lively examples.quotesdbs_dbs18.pdfusesText_24

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