[PDF] Aetna Senior Supplemental Insurance* Claim Submission Guide





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Aetna Senior Supplemental Insurance* Call Center Directory - for

Echo Health Call Center Directory. Phone: (800) 264.4000. Aetna Health and Life aetnaseniorproducts.com • ©2021 Aetna Inc. Provider website technical ...



Home office directory

You can send information securely via AetnaSeniorProducts.com. Claims. Hours Phone (Agents): (866) 272-6630. Phone (Policyholder): (800) 264-4000.



Aetna Senior Supplemental Insurance* Claim Submission Guide

This would cause a processing delay. • If any member data (e.g. Medicare policy number) does not match



Aetna Senior Supplemental Insurance* Member directory

Phone: (800) 264-4000. • Aetna Life Insurance Company (Medicare Supplement). Phone: (888) 624-6290. • Genworth Life Insurance Company aetnaseniorproducts.com.



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Overpayment Team. Asset Protection Unit Inc. Email: reply@apuinc.com. Phone: 866.434.8303. Fax: 806.205.6338. Hours of operation: 8:00am—5:00pm CST. Contact 



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Visit our website at www.aetnaseniorproducts.com or call the phone number listed in this material. ESPAÑOL (SPANISH):. ATENCIÓN: Si usted habla español se 





ECHO Health Inc. - HIPAA Transaction Standard Companion Guide

Oct 29 2019 5.0 Contact Information: Telephone and fax numbers to reach ECHO. ... phone number ) in the below order : 1. Claim Level Payer CS number. 2 ...



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Agent's phone number. -. Agent's email address (make sure it's accurate because the agent will receive an email for their part of the process). -. Contract type 



Aetna Senior Supplemental Insurance* Home office directory

This directory also applies to: Accendo Insurance Company part of the CVS Health® family of companies and Aetna affiliate. Phone: (866) 272-6630.



Aetna Senior Supplemental Insurance* Member directory

Phone: (800) 264-4000. • Aetna Life Insurance Company (Medicare Supplement). Phone: (888) 624-6290. • Genworth Life Insurance Company (Medicare Supplement).



Aetna Senior Supplemental Insurance* Call Center Directory - for

Echo Health Call Center Directory. Phone: (800) 264.4000. Aetna Health and Life Insurance Company. (Medicare Supplement). Aetna Health Insurance Company.



Aetna Senior Supplemental Insurance* Claim Submission Guide

This would cause a processing delay. • If any member data (e.g. Medicare policy number) does not match



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Looking good. Underwritten by. Continental Life Insurance Company of Brentwood Tennessee. An Aetna Company aetnaseniorproducts.com. Louisiana. CLIDH04263LA.



ECHO Health Inc. - HIPAA Transaction Standard Companion Guide

Oct 29 2019 5.2 Contact Information: Customer Service



Discounts and programs available to - Aetna Senior Supplemental

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Aetna SSI Claim Submission Guide

Aetna Senior Supplemental Insurance* Claim Submission Guide

How it works:

You submit a claim to Medicare.

Medicare processes the primary liability and sends you payment and remittance. Medicare uses the member eligibility file to verify any secondary insurance carrier. This process takes 15 days. Medicare routes the appropriate claims to us for further processing. We process the claims and you will automatically receive an explanation of payment and a check. You should receive payment 30 days after submitting the claim.

For faster payment, enroll in EFT and ERA.

Exceptions:

Updated membership data is sent to Medicare every 15 days. Because of this, claims submitted on a brand new policy may not be routed. This would cause a processing delay. If any member data (e.g., Medicare policy number) does not match, the claim may not route appropriately. This could occasionally cause a processing delay.

Aetna SSI Claim Submission Guide

Haven't Received Payment?

If you have not received payment from Aetna Senior Supplemental Insurance, you can easily check the status of the claim using our Provider website or EDI 276 through your

Practice Management software.

If it has been 30 days since the claim was submitted and you have checked the status of the claim, you may submit a paper Medicare Supplement claim to:

Aetna Senior Supplemental Insurance

P.O. Box

Some interesting claim submission facts:

On average, Aetna Senior Supplemental Insurance receives 60,000 paper claims each month. Since Medicare automatically routes secondary claims to us, 96% of those paper claims turn out to be unnecessary duplicates. Following the steps above before submitting a paper claim will help you avoid wasting time and money. *Aetna Senior Supplemental Insurance owns and/or administers the following companies.

Aetna Health and Life Insurance Company

Aetna Life Insurance Company

Allianz Life Insurance Company of New York

American Continental Insurance Company

American General Life Insurance Company

Combined Insurance Company of America

Continental Life Insurance Company of Brentwood, Tennessee

Genworth Life and Annuity Insurance Company

Genworth Life Insurance Company

Union Fidelity Life Insurance Company

Virginia Surety Company, Inc.

Washington National Insurance Company

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