Pega PDF 05 Air France-KLM turns

Air France-KLM takes care 2018

Using and developing sustainable aviation fuels (SAF). • Providing information for customers on their travel-related CO2 emissions and the opportunity to offset

#AFTAKESCARE

This is why Air France is committed on a daily basis to reducing its environmental impact and offering its customers a responsible travel experience.

Corporate Social Responsibility Report 2014

caring and personalized relationships with customers. I also believe that airlines have a citizenship role to play. Air France. Paris-CDG.

CORPORATE SOCIAL RESPONSIBILITY REPORT 2013

its staff who are mobilizing all their efforts around customer service and two airlines Air France and KLM

Annual Report 2010-11 O P E N & C O M M I T T E D

The quality of customer service is at the heart of this plan. Page 12. 10 _ Air France-KLM 2010-11 Annual Report. More generally

Setting the scene

Air France-KLM: a leader in the airline industry Customer. Care. Arrival. Inflight. Boarding. KL. Contact. Circle. AF. Contact. Circle. Flying Blue.

Pega

05 Air France-KLM turns travel disruptions into opportunities Using Pega customer service Transavia built a customer interaction platform that arms ...

PRESS FILE - Presentation of the BlueLink Group

May 22 2015 contact with customers is to erase this distance

2005-06 - Sustainable Development Report

Jun 5 2005 Environmental data for the Air France-KLM group. The road ahead ... a single point of contact for its integrated and highly competitive.

YOU ARE HOLDING ALL THE CARDS…

the customer relationship. To differentiate itself Air France-KLM will continue to invest in digital tools

[PDF] Pega 05 Air France-KLM turns