[PDF] QMS Requirements - Clause 4: Context of the Organization





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QMS Requirements - Clause 4: Context of the Organization QMS Requirements - Clause 4: Context of the Organization

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QMS Requirements - Clause 4: Context of the Organization

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“Context Of the Organization” ISO 9001:2015

Understand how “Context of the Organization” is integrated into your Quality Management System or Is ISO 9001:2015 a template for an effective Quality Management System or an effective Business Management System? QMS BMS Agenda (*) Understand the Organization and its Context Analyzing the External Environment

QMS Requirements - Clause 4: Context of the Organization

Clause 4:

Context of the Organization

Module II: QMS Requirements

Context of the Organization 4.1 Understanding the

Organization and

its context

4.2 Understanding the

needs and expectations of interested parties

4.3 Determining the

scope of the QMS

4.4 QMS and its

processes 4

Clause 4: Context of the Organization

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

REQUIREMENT

ƒThe organization SHALL determine

external and internal issues relevant to the purpose and strategic direction affecting its ability to achieve the

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

REQUIREMENT

Organization and its Context

referred to by other terms such as:

Organizational environment

Business environment

Ecosystem of an

organization services, investments, and behavior towards its relevant interested parties.

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

REQUIREMENT

Issues can include positive and negative factors or conditions for consideration Note 1 Understanding the external context can be facilitated by considering issues arising from legal, technological, competitive, market, cultural, social and economic environments, whether international, national, regional or local Note 2 Understanding the internal context can be facilitated by considering issues related to values, culture, knowledge and performance of the organization. Note 3

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

CvSU is mandated "to provide excellent, equitable and relevant educational opportunities in the arts, sciences and technology through quality instruction, and responsive research and development activities. It shall produce professional, skilled and morally upright individuals for global competitiveness."

University Mandate

University Vision

The Premier University in historic Cavite recognized for excellence in the development of globally and morally upright individuals.

University Mission

Cavite State University shall provide excellent, equitable, and relevant educational opportunities in the arts, sciences and technology through quality instruction and responsive research and development activities. It shall produce professional, skilled and morally upright individuals for global competitiveness.

The organization

SHALL monitor and

review information on external and internal issues through various tools and techniques

SWOT ANALYSIS

PESTLE

ANALYSIS

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

HOW TO

ADDRESS

Sample Tools

and

Techniques

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

HOW TO

ADDRESS

SAMPLE OF SWOT ANALYSIS

STRENGTHS WEAKNESSES

INTERNAL

OPPORTUNITIES THREATS

EXTERNAL

Advantages

Accreditations

Qualifications

Certifications

Location and geography

Innovative aspects Resources, Assets, People

Processes, systems, IT,

communications

Culture, attitudes, behaviours

Experience, knowledge, data

Patents

Gaps in capabilities

Financials

Cash flow, start-up cash drain

High cost structure

Our vulnerabilities

Timescales, deadlines and, pressures

Reliability of data

Plan predictability

Processes and systems

Succession, morale, commitment,

leadership

Partnerships

Unfulfilled customer needs

New technologies

Loosening of regulations

Industry

Seasonal, weather effects

Political effects

Legislative effects

New technologies, IT developments

Changing customer needs

New regulations

4.1 Understanding the organization and its context

Clause 4: Context of the Organization

HOW TO

ADDRESS

SAMPLE OF PESTLE ANALYSIS

Political Economic Social Technological Legal Environmental

Schools being

privatised

A government

initiative creates the risk that the school may fail to deliver the policy or be diverted away from priorities

Changes to

curriculum with short lead times

Central or local

government funding decisions may affect school finances

Closure of

local industry may affect funding plans

Cost of

providing resources (staff/technolo gy support/basic) Local population changes

Closure of

local firms providing employment

Social

networking

Integration of

students with special needs

Parental

preference

Changes to

standards/equi pment required

Risks of

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