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SERVICE MANUAL

MODEL : SM-100

EDITION

Month Year

1st December 2004

2nd March 2006

3rd February 2007

4th February 2009

SHANGHAI TERAOKA ELECTRONIC CO., LTD

TECHNICAL SUPPORT DEPARTMENT

1rd Floor of 2nd Building, Jia Yuan Business Center,

51# Long Wu Road, Shanghai China 200232.

TEL : +86-21-6408-5151 FAX : +86-21-6408-3468

EMAIL ADDRESS :steservice@digi-scale.com

Table of Content

1. GENERAL INFORMATION ........................................................................ 1

1.1 Overall View ................................................................................................................................................... 1

1.2 Display Panel .................................................................................................................................................. 3

1.3 Key Panel ........................................................................................................................................................... 3

1.4 Thermal Printer Head ............................................................................................................................ 9

1.5 Features ............................................................................................................................................................. 10

1.6 Specification .................................................................................................................................................. 11

1.7 Label Type ...................................................................................................................................................... 12

2. Initial Setup .................................................................................................................. 13

2.1 Setup .................................................................................................................................................................... 13

2.2 Location of Switches and Connectors .................................................................................. 15

2.3 Memory Initialisation ............................................................................................................................ 15

2.4 Default Specification Setting ......................................................................................................... 16

3. Calibration ..................................................................................................................... 18

3.1 Calibration Operation .......................................................................................................................... 18

3.2 Exit Calibration .......................................................................................................................................... 19

4. Software Setting ....................................................................................................... 20

4.1 Software Version Upgrade .............................................................................................................. 20

4.2 Specification Setting .............................................................................................................................. 32

5. Adjustment ................................................................................................................... 34

5.1. Peer Sensor Voltage and Label Sensor Sensitivity Adjustment.................... 34

5.2. Adjustment of Printing Position ............................................................................................... 37

5.3. Voltage Checkpoint .............................................................................................................................. 38

6. Interface ......................................................................................................................... 39

6.1. PC Interface ................................................................................................................................................. 39

6.2. Scale Ethernet Address ..................................................................................................................... 40

6.3. Scale IP Address ...................................................................................................................................... 41

6.4. Connection Method ............................................................................................................................. 42

6.5. Wire Configuration ............................................................................................................................... 44

7. Miscellaneous ............................................................................................................ 46

7.1. Mode Change ............................................................................................................................................. 46

7.2. Span Switch Status ................................................................................................................................. 46

7.3. Clear All PLU Data ............................................................................................................................... 46

7.4. Thermal Head Usage ........................................................................................................................... 47

7.5. IP ADDRESS ............................................................................................................................................ 47

7.6. SERVER IP ADDRESS .................................................................................................................. 47

7.7. SUBNET MASK .................................................................................................................................... 47

7.8. MAC ADDRESS .................................................................................................................................... 48

7.9. SERIAL NO ............................................................................................................................................... 48

8.0. ASCII CHARACTER ........................................................................................................................ 49

8. Appendix ...........................................................................................................................

A. SpecificationList_V200

B. FlexibleL Barcode Setting Guide

C. Traceability Setting Guide

D. Nutrition Setting Guide

E. PC-FL1 Operation Guide

F. Circuit

9. Error Message ..........................................................................

SM 100 GENERAL

1

1. GENERAL

1.1 OVERALL VIEW

Bench Type

Pole Type

Elevated Type

SM 100 GENERAL

2

Bench-CS Type

Pole-CS Type

Hand Type

SM 100 GENERAL

3

1.2 DISPLAY PANEL

25 digits 19 segments TN type LCD

32 202 full dot Matrix Green LCD

1.3 KEY PANEL

Preset Keys Type ------ B/P

32 Preset keys:

40Preset Keys:

SM 100 GENERAL

4

56 Preset Keys Type ------ PCS(New), PCS+ (New)

74 Preset Keys Type ------ EV, PCS(Old)

76 Preset Keys Type (Hanging)

SM 100 GENERAL

5

ON/OFF KEY

Turn display "ON" or "OFF".

PRESET KEY

P1 ~ P40 (B/P)

P1 ~ P74 (EV)

P1~P32(BCS)

P1~P56(PCS)

P1~P76(H) Set up or call either unit price and tare value.

NUMERIC KEYS

0 ~ 9 Enter numeric data.

TARE KEY

Set or Clear Tare value.

Select "NO" in S and Z Mode.

Item test print in S Mode.

CLEAR KEY

C For Back space or Clear numeric value.

Select "YES" in S and Z Mode.

RE-ZERO KEY

Reset weight to ZERO.

PREPACK KEY

AUTO Switch Manual mode and Pre-pack mode alternatively. (The mode status will be indicated in the P and M indicator.)

P - PRE-PACK MODE M - MANUAL MODE

CHANGE KEY

Calculate the Changed Amount.

Escape the Programming screen without saving data in S Mode.

SM 100 GENERAL

7

MULTIPLLE KEY

X Register the number of Non-Weight products.

Select programming item such as PLU data, Shop Name in S Mode.

Select Report Type in X Mode.

Select Data Transaction Type in Z Mode.

CLERK KEY

V1~V4 Accumulate the Total Price.

VOID KEY

Correct the sales data.

PLU KEY

PLU Call up PLU data in R Mode.

Store the programmed data in S Mode.

FEED KEY

Feed Label or Receipt paper

PRINT KEY

Print out Label or Receipt.

Note: BCS or PCS stands for the scale with cassette.

SM 100 GENERAL

8

MODE SELECT KEY

Five Modes can be selected using this key.

Indicator R - REGISTRATION MODE (All the sales transactions are performed.) Indicator X - CHECK MODE (Printing out and sales report.) Indicator S - PROGRAM MODE (Programming preset data, such as products, data, shop name, etc.) Indicator Z - TOTAL MODE (Clear sales data stored.) Indicator X (Blink) - Password Setting Mode (Set PASS WORD for X, S, Z mode, set PASSWORD for PASSWORD MODE when all indicators(R, X, S,

Z) blink)

Decrease/Increase Specification Count key

, Decrease/Increase Only used when Setting SPEC 141 & 142 <<,>> Select parameter data such as SPEC data. Move cursor left or right.

1.4 Thermal Printer Head

Max Printing With: 56mm

SM 100 GENERAL

9

1.5 FEATURES

Digital printing scale consists of electronic cash registers function and label printing function. High-speed, high reliability thermal head printer. Easy paper handing achieved special designed mechanism. Built-in clock automatically updates data and time.

Quick response to weight changes.

Capacity and Resoultion

Capacity 3kg 6kg 12kg 15kg 30kg 60kg

Resolution 1/3000 1/3000S,

1/3000M,

1/6000S 1/3000 1/3000S,

1/3000M,

1/7500S 1/3000S,

1/3000M,

1/6000S 1/3000

Capacity 3lb 6lb 12lb 15lb 30lb 60lb

Resolution 1/3000S,

1/3000M

1/6000S 1/3000 1/3000S,

1/3000M,

1/7500S 1/3000S,

1/3000M,

1/6000S 1/3000S,

1/3000M,

1/6000S 1/3000S,

1/3000M,

1/6000S

Internal count: 1/90000.

Calibrating by software.

Customer and operator display (optional customer pole display).

SM-100:

25 digits x 19 segments TN type LCD with back-light for numeric digit and character display.

SM-100+:

32 x 202 full dot Martix Green LCD display.

membrane keys a. ON/OFF key b. 10 Numeric keys, to key in numeric data. c. Preset keys, to preset PLU or function into the key. d. 16 Operational keys, to perform various functional operations.

18 data files, Department, Main Group, PLU, etc.

Various reports, PLU daily report, Sales daily report,24 hours daily report, etc.

Ethernet function.

Optional wireless Ethernet bridge.

RS232C interface for data communicate and barcode scanner connection.

Optional cash drawer.

Compact housing.

SM 100 GENERAL

10

1.6 SPECIFICATION

1.6.1 Display

SM-100

25 digits 19 segment TN type LCD with back-light for numeric digit and character display.

Tare weight display : 4 digits.

Weight display : 5 digits.

Unit price display : 6 digits.

Total price display : 7 digits.

SM-100+

32 x 202 full dot Martix Green LCD display.

Tare weight display : 4 digits.

Weight display : 5 digits.

Unit price display : 6 digits.

Total price display : 7 digits.

1.6.2 Operating Conditions

Power Source : AC 110V,220V(+10%,-15%), 50~60Hz.

Operating Temperature : -10 C ~ +40 C.

Operating Humidity : 15% ~ 85% RH.

Power Consumption : 70 W.

1.6.3 Dimensions

Platter size

Bench, Pole and Elevated : 386(W) x 270(D) mm.

Bench-CS and Pole-CS : 359(W) x 277(D) mm.

Hanging : 274(d) x 35(h) mm.

Overall size

a) Bench : 386(W) x 415(D) x 127(H) mm. b) Pole : 386(W) x 478(D) x 480(H) mm. c) Elevated : 386(W) x 416(D) x 550(H) mm. d) Bench-CS : 380(W) x 360(D) x 162(H) mm. e) Pole-CS : 380(W) x 380(D) x 509(H) mm. f) Hand : 340(W) x 310(D) x 544(H) mm.

SM 100 GENERAL

11

1.7 LABEL TYPE

The label diameter range is from 40 to 105 mm.

Note

: Labels must be winding outwards (on top backing paper) and not inwards (under backing paper) within the

core (see diagram above). If labels are wound wrongly, printing problem may result. We do not recommend the

use of varnish labels.

Label Type Dimension (mm)

T1 28 X 56

T2 31 X 56

T3 34 X 56

T4 40 X 56

T5 43 X 56

T6 46 X 56

T7 49 X 56

T8 55 X 56

T9 37 X 56

T10 40 X 56

T11 43 X 56

T12 49 X 56

S 28 X 37

A 46 X 37

B 46 X 37

C 62 X 37

F1 - F99 Free Format

SM 100 INITIAL SETUP 13

2. INITIAL SETUP

2.1 SETUP

Indication of Assemble

SM 100 INITIAL SETUP 14

Bubble Adjustment

Place the scale on the flat surface and adjust the four legs until the bubble on the level is in the centre as shown above.

Bubble

SM 100 INITIAL SETUP 15

2.2 LOCATION OF SWITCHES AND CONNECTORS

2.3 MEMORY INITIALISATION

To clear all memory.

OPERATION DISPLAY REMARK PT kg /kg

Z1.0 RESET SALES DAILY Z mode. Lamp Z turns on.

[Rezero]+[2][3][0] CLEAR PLU FILE PLU file. [] CLEAR VENDER DATA Vender transaction data. [] CLEAR REPORT FILES Report files. [] CLEAR MEMORY DATA All files in memory. [*] CLEAR MEMORY Y-C N-T [C] to clear file data,[T] to quit. [C] or [T] Z1.0 RESET SALES DAILY Return to Z mode.

Span Switch

Power

Switch

Cash Drawer Port

RS232 Port

Ethernet Port

Fuse

Holder

SM 100 INITIAL SETUP 16

2.4 DEFAULT SPECIFICATION SETTING

Default SPEC setting of individual country.

(Please turn on the span switch before proceed this process.)

Country Set

OPERATION DISPLAY REMARK PT kg /kg

Z1.0 RESET SALES DAILY Z mode.Lamp Z turns on. [Rezero]+[8][8][2][2] SPEC 2-STD COUNTRY Set country setting. [>>] SPEC 3-CN COUNTRY[>>],[<<] or [X] to select country.[*] to update country setting. [*] LOAD DEFAULT SPEC Y-C N-T [C] to load default SPEC setting,[T] to skip. [C] SCALE TYPE POLE Set scale type. [X] SCALE TYPE BENCH [X],[] to select type,[*] to update type setting. [*] SCALE CAP. 3KG Set scale capacity. [X] SCALE CAP. 6KG [X],[] to select capacity,[*] to update capacity setting. [*] SCALE RES. 1/3000S Set resolution. [X] SCALE RES. 1/3000M [X],[] to select resolution,[*] to update resolution setting. [*] CLEAR MEMORY Y-C N-T [C] to clear memory,[T] to skip. [C] Z1.0 RESET SALES DAILY Return to Z mode. Note 1: For the first using of SM-100,Please take this operation for initialization. Note 2: Enter a number that represent a country in the country list (refer to the table below) to initialise and country set. SM 100 INITIAL SETUP 17

COUNTRY LIST

No. Country Code Country No.Country Code Country

0 AA Japan 41 SA Saudi Arabs

1 U1 U.S.A. 42 IC Iceland

2 STD Standard 43 IE Indonesia

3 CN China 44 CB Cuba

4 HK Hong Kong 45 KY Kenya

5 TW Taiwan 46 IR Israel

6 EX Export 47 VY Slovenia

7 KE Korea 48 MS Malaysia

8 AR Australia And New Zealand 49 SN Spain

9 SF South Africa 50 VZ Venezuela

10 CS Cyprus 51 CO Croatia

11 GC Greece 52 MA Macedonian

12 TU Turkey 53 FR France

13 CV Czech Republic 54 WG Germany

14 HG Hungary 55 BL Bulgaria

15 PL Poland 56 BW Botswans

16 UR Russia 57 CP Comores

17 AS Austria 58 LS Lesotho

18 DM Denmark 59 MU Mauritius

19 FL Finland 60 MW Malawi

20 NW Norway 61 MZ Mozambique

21 SD Sweden 62 NM Namibia

22 PG Portugal 63 RE Reunion

23 UK United Kingdom 64 SH Seychelles

24 IL Ireland (Kg) 65 SW Swaziland

25 IL (LB) Ireland (Lb) 66 WZ Zimbabwe

26 CA Canada (Kg) 67 ZW Zambia

27 CA (LB) Canada (Lb) 68 AE U.A.E

28 AG Argentina 69 TT Trinidad and Tobago

29 MX Mexico 70 UD Uganda

30 BZ Brazil 71 LV Latvia

31 CE Chile 72 CVS Slovakia

32 EA Egypt 73 SK Sri Lanka

33 JD Jordan 74 SV Slovenia

34 LN Lebanon 75 UA Ukraine

35 IRN Iran 76 KZ Kazakhstan

36 CR Canary Islands 77 IT Italy

37 TL Thailand 78 SZ Switzerland

38 EC European Community 79 ID India

39 NL Netherlands 80 CD New Caledonia

40 BG Belgium

SM100 CALIBRATION

18

3. CALIBRATION

Prior to Calibration, please refer that the specification indicating weight capacity, minimum graduation, and load cell sensitivity are correctly set.

Caution:

It can only work when SPAN SWITCH is on (ENABLE).

Before Calibrating, please enter Z mode.

3.1 CALIBRATION OPERATION

OPERATION DISPLAY REMARK PT kg /kg

Press SPAN SWITCH Z1.0 RESET SALES DAILYSPAN SWITCH is on (ENABLE). [Rezero]+[8][7][1][5] CAL 00 Enter [8][7][1][5] while depressing [Rezero]. Ensure no weight on platter,[*] ------ Calibrating zero point.

After storing the zero

Point 'IR" count CAL SP

Put full capacity weight

on platter.[*] ------ Calibrating Span. After calibration Z1.0 RESET SALES DAILYGo back to Z mode. Lamp Z always light.

SM100 CALIBRATION

19

3.2 EXIT CALIBRATION

OPERATION DISPLAY REMARK PT kg /kg

Press SPAN SWITCH Z1.0 RESET SALES DAILYSPAN SWITCH is on(ENABLE). [Rezero]+[8][7][1][5] CAL 00 Enter [8][7][1][5] while depressing [Rezero]. [T] Z1.0 RESET SALES DAILYEscape to Z mode. Lamp Z always light [Rezero]+[8][7][1][5] [*] CAL 00 ------ The 'IR" count will be taken as the zero point 'IR" count.

After storing the zero

Point 'IR" count CAL SP Calibrating Span.

[T] Z1.0 RESET SALES DAILYEscape to Z mode. Lamp Z always light. SM 100 SOFTWARE SETTING 20

4 SOFTWARE SETTING

4.1 SOFTWARE VERSION UPGRADE

Update Method Introduction

SM-100 use flash RAM instead of EPROM for the main program storage of the scale. Before the boot program Version 1.10, we just have one method to update the scale"s software: PC to scale via RS232 interface. After the boot program Version 1.10 (including V1.10), we add a new method to update the scale"s software: update the scale by ethernet. So you can choose either method between these two ones to update your scale. Now we will set two parts to introduce the steps of these two updating methods.

Update Steps Introduction

I. Ethernet Update Method

1. Cable & Connection

There are also two ways to connect the PC and the scale in updating the scale by ethernet.

1) PC to Scale

2) Connect by Hub

PC Sm-100

Crossing Twisted Cable

PC Sm-100

Normal Normal

Twisted Cable Twisted Cable

HUB SM 100 SOFTWARE SETTING 21
These two twisted cable obey the EIT/TIA 568 standard.

T568A line series

1 Green &White

2 Green

3 Orange & White

4 Blue

5 Blue & White

6 Orange

7 Brown & White

8 Brown

crossing twisted cable: one end with T568A line series, another with T568B line series normal twisted cable: two ends both with T568B line series

2. PC Setting & Programmer Version

We use "Mini Programmer (Version 2.00)" as the tool to update the scale. As it needs a default visual IP address for the PC by this kind of update method, You must set your PC"s IP address within the range of 10.10.10.1-----10.10.10.240 , before you start the software to update the scale. If you don"t set the IP address like this, you can see an alarm window as Pic. 1 when you start "Mini Programmer".

Pic. 1

3. Updating Steps

1) How to start ethernet updating?

A. Turn on the switch on the bottom of the scale.

B. Power off the scale by pressing On/Off Key.

C. After that, press and hold [Re-Zero] and [Preset 22], then start the scale by pressing the On/Off Key. D. The screen will display the version of the current boot program for two seconds. E. Only in new versions(version of the boot program newer than 1.10), you can choose 2-ethernet.

2) Display on the scale"s screen

A. If you choose 2 and the scale"s connection is correct, it will display "waiting for connect". B. Then the message on the scale"s screen is "getting IP address". C. After this, it will display "001 scale ready update". D. You can"t stop it unless you press On/Off key. If you want to continue updating. You also don"t need to press any key on the scale until Mini

Programmer begin to run. T568B line series

1 Orange & White

2 Orange

3 Green &White

4 Blue

5 Blue & White

6 Green

7 Brown & White

8 Brown

SM 100 SOFTWARE SETTING 22

3) How to upload the scale by Mini Programmer?

A. Select SM-100 and press "ok"

B. Set the port

Select "ethernet" and press "OK"

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