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2009 Honda

Warranty Booklet - U.S.

(Unlinked) This document does not contain hyperlinks and may be formatted for printing instead of web use. This is due to changes in content and specifications of the vehicle that happen throughout the model year. This manual will be replaced with a hyperlinked version at the end of the model year.

© 2008 Honda Motor Co., Ltd. AWL 38606

In the United States:

American Honda Motor Co., Inc.

Honda Automobile Customer Service

Mail Stop 500-2N-7A

1919 Torrance Boulevard

Torrance, CA 90501-2746

(800) 999-1009

In Puerto Rico and the U.S. Virgin Islands:

Vortex Motor Corp.

Bella International

P.O. Box 190816

San Juan, Puerto Rico 00919-0816

(787) 620-7546 AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page ii

It is important that we are

able to contact you in the event of a product update or recall. If you have changed your address or if you are not the original owner, please fill out this card and mail it to us.

VEHICLE IDENTIFICATION NUMBER (VIN)

CURRENT MILEAGE

OWNER INFORMATION (PLEASE PRINT)

NAME

ADDRESS

FIRST INITIAL LAST

STREETAPT NO.

CITY STATE ZIP CODE

Change of Address orOwnership Notification

AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page iii

Change of Address or Ownership Card Here

American Honda Motor Co., Inc.

Attn. Automobile Warranty

1919 Torrance Blvd.

Torrance, CA 90501-2746

PLACE STAMP HERE AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page iv

Table of Contents

These warranties are given byIntroduction

Customer Satisfaction ..............................................................................................................................................2

Some Repairs May Be Covered Beyond the Limited Warranty ..............................................................................5

A Quick Reference to Warranty Coverages..............................................................................................................6

Your Warranties in Detail

General Warranty Provisions ....................................................................................................................................8

New Vehicle Limited Warranty ................................................................................................................................9

Powertrain Limited Warranty..................................................................................................................................10

Federal Emissions Warranties ................................................................................................................................11

California Emissions Warranties ............................................................................................................................17

Federal and California Emissions Systems Coverages ..........................................................................................24

IMA Warranty ........................................................................................................................................................25

Original Equipment Battery Limited Warranty ......................................................................................................26

Tires ........................................................................................................................................................................27

Seat Belt Limited Warranty ....................................................................................................................................28

Rust Perforation Limited Warranty ........................................................................................................................29

Accessory Limited Warranty ..................................................................................................................................30

Replacement Parts Limited Warranty ....................................................................................................................32

Replacement Battery Limited Warranty..................................................................................................................33

Replacement Exhaust Components Lifetime Limited Warranty............................................................................34

Your Responsibility

Operation and Maintenance of Your Honda ..........................................................................................................35

How to Get Warranty Service ................................................................................................................................37

Limitations and Disclaimer ....................................................................................................................................39

Honda Automobile Division, a division of American Honda Motor Co., Inc., gives these warranties on behalf of American Honda, 1919 Torrance

Boulevard, Torrance, California 90501-2746, a California Corporation. © 2008 American Honda Motor Co., Inc. - All Rights Reserved

AWL 38606 (0804)

AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 1 Customer Satisfaction2 IntroductionYour complete satisfaction with your

Honda automobile is our main goal.

All personnel at Honda automobile

dealerships are thoroughly trained to provide the best service for your vehicle. If you are not satisfied with any maintenance or repair work done by the dealership, follow these three steps:

Step 1 - Talk over your concerns with

the dealership"s management, such as the Service Manager or General

Manager. In most cases, a satisfactory

solution is found at this step.

Step 2 -We recognize that, on some

occasions, a customer will not be totally satisfied with a dealer"s decision or actions in Step 1. If this is the case, you should call or write

Honda Automobile Customer

Service. The address and telephone

number are on the inside front cover. Please provide the following information:

• Year, model, and Vehicle

Identification Number of your

vehicle, and its current mileage.

• The name of the dealer who sold

you the vehicle.

• The name of the dealer who

services your vehicle.

• Date, mileage, and reason for

each visit to a Honda dealership.

• Any non-Honda dealership repair

service for the problem(s).

• Your daytime and evening

telephone numbers.

The staff of Automobile Customer

Service is interested in working with

you and the dealership to find a satisfactory solution.Step 3 -If you disagree with the decision reached by the staff of

Honda Automobile Customer

Service, you may request to have

your case reviewed in an independent forum run by the

Council of Better Business Bureaus

(BBB). This program is called "BBB

AUTO LINE." You may file a claim

at any time by calling the Better

Business Bureau, toll-free, at (800)

955-5100. Your call will be

automatically directed to the BBB in your area.

You may also write to:

BBB AUTO LINE

Council of Better Business Bureaus

4200 Wilson Blvd., Suite 800

Arlington, VA 22203-1804

AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 2

Customer Satisfaction

Introduction 3

BBB AUTO LINE"s purpose is to

resolve disputes between vehicle manufacturers and their customers.

BBB AUTO LINE"s decision makers

are impartial third parties who will listen to both the customer and the manufacturer and decide what can be done to resolve the disagreement.

The BBB AUTO LINE"s decision is

not binding on you unless you agree to accept it. If you accept the decision, Honda will abide by it.

Generally, disputes submitted to

BBB AUTO LINE are resolved

within 40 days (47 days if you have not first contacted Honda about your complaint).

Honda offers you the opportunity to

mediate and arbitrate a disagreement through BBB AUTO LINE because we want you to feel that you have been treated fairly. Eligibility islimited by your vehicle"s age, mileage, and other factors. In order to file a claim, you need to provide your name and address, the Vehicle

Identification Number of your

vehicle, and a brief statement outlining the disagreement. Initially,

BBB may try to resolve the

disagreement through mediation. If this is not successful, your complaint will be reviewed by an impartial, volunteer arbitrator. You may present the facts of your case to the arbitrator at an informal meeting.We encourage you to use this program before, or instead of, going to court. It is informal, free of charge to you, and generally resolves problems much faster than the court system. Lawyers are usually not involved in the resolution of claims through the BBB, although you may obtain one at your own expense if you choose.

If you want to go to court, we do not

require you to first file a claim with

BBB AUTO LINE. Please note that

laws in some states may require that you file a claim with BBB AUTO

LINE before you can proceed to a

state-operated dispute resolution process or the court system. If you do not accept the decision of BBB

AUTO LINE, you can still go to

court. AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 3 Customer Satisfaction4 IntroductionLemon LawsMany states have enacted what are commonly referred to as "Lemon

Laws." Although the details of these

laws vary from state to state, their main purpose is to assure you certain rights if you have problems with your new vehicle. In general terms, these laws usually say that if your vehicle has a problem that cannot be repaired in several attempts, or has a series of problems that keep it out of service for an extended period, you may qualify for relief under the lemon law in your state.Some states require you to notify the manufacturer about the problem(s), and some states give the manufacturer, or its representative, a chance to correct the problem(s). A state may require you to submit your complaint to a dispute resolution program, such as BBB AUTO LINE, before proceeding to other forums.

Lemon Laws have many provisions.

If you feel your new Honda qualifies

for consideration under the lemon law in your area, we suggest you check the laws in your state.We want you to be satisfied with your Honda automobile. If you have any questions, please contact your

Honda dealer or Honda Automobile

Customer Service.

AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 4 Some Repairs May Be Covered Beyond the Limited Warranty

Introduction 5

Honda may cover, on a case-by-case

basis, some or all of the cost to repair a problem that is not covered by your vehicle"s limited warranties.

If your vehicle develops a problem

you feel should be repaired by

Honda at no cost, discuss it with

your dealer.If you are not satisfied with your

Honda dealer"s decision, call or write

Honda Automobile Customer

Service (the address and telephone

number are on the inside front cover). Please provide this information about your vehicle: year, model, Vehicle Identification

Number (VIN), mileage,

maintenance history, a detailed explanation of the problem, and why you think Honda should be responsible for the repair. Your request will be investigated, and you will be informed of Honda"s decision.Sometimes Honda offers a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the warranty.

Check with your dealer to determine

whether any adjustment program is applicable to your motor vehicle. AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 5

A Quick Reference to Warranty Coverages6 IntroductionThis is a brief summary of the warranties covering your 2009 Honda. Please refer to the listed page for a full

description of each warranty"s coverage and limitations.

New Vehicle Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Every new Honda is covered, except for tires, for 3 years or 36,000 miles. The tires are warranted separately.

Powertrain Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The powertrain in your new Honda is warranted for 5 years or 60,000 miles.

Federal Emissions Warranties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The Emissions-related Defects and Performance Warranties cover the components that make up your

Honda"s emissions control systems.

California Emissions Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

The Emissions Control Systems Defects and Performance Warranties cover Honda vehicles registered and operated in California or in other States that have adopted California warranty regulations.

IMA Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Original Equipment Battery Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

The original battery in your new Honda is fully covered for 3 years.

Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

The original tires are warranted by their manufacturer. Your Honda dealer will be glad to assist you in

contacting a local representative of the tire"s manufacturer, if needed. AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 6

A Quick Reference to Warranty Coverages

Introduction 7

Seat Belt Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Seat belts that fail to function properly are covered for 15 years or 150,000 miles.

Rust Perforation Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Honda will repair or replace any body panel on your vehicle that rusts from the inside out. This coverage extends for 5 years with no mileage limit.

Coverage of Accessories and Replacement Items

Accessory Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

All Honda accessories are covered up to 3 years or 36,000 miles, depending on time of installation.

Replacement Parts Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Honda Genuine parts, when installed by your Honda dealer, are covered for 1 year or 12,000 miles. Parts purchased from, but not installed by, a Honda dealer are covered for 1 year.

Replacement Battery Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A replacement battery purchased from your Honda dealer is covered by a 100-month (8 years and 4 months)

limited warranty.

Replacement Exhaust Components Lifetime Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Replacement exhaust components (muffler, A-pipe, and B-pipe) purchased from your Honda dealer are

covered for as long as you own the vehicle. Installation is included if the covered exhaust component

was originally installed by your Honda dealer. AWL 38606_Honda_basebook_US:Layout 1 4/16/2008 2:10 PM Page 7 General Warranty Provisions8 Your Warranties in DetailThe warranty coverages in this booklet are offered only to the owner of a 2009 Honda automobile.

To be covered, the vehicle must be

distributed by American Honda through the Honda Automobile

Division, and sold by a Honda

automobile dealer in the United

States, Puerto Rico, or the U.S.

Virgin Islands.

Parts replaced under any of the

warranties in this booklet becomequotesdbs_dbs31.pdfusesText_37

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