[PDF] 1200 New Jersey Avenue SE Washington DC 20590 December 3





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1200 New Jersey Avenue SE Washington DC 20590 December 3

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1 C A N A D A PROVINCE OF QUEBEC DISTRICT OF MONTREAL

leased one or more of the following Hyundai or Kia brand vehicle(s) which was 2021-034 Transport Canada Recall # 2020-592; Transport Canada Recall ...

1200 New Jersey Avenue SE Washington DC 20590 December 3

1200 New Jersey Avenue SE

Washington, DC 20590

December 3, 2020

Mr. Cole Stutz

Hyundai Motor America

10550 Talbert Avenue

Fountain Valley, CA 92708 NEF-150JK

20V-746

Subject:Engine Damage May Cause Stall or Fire

Dear Mr. Stutz:

This letter serves to acknowledge Hyundai Motor America's notification t o the National Highway Traffic Safety Administration (NHTSA) of a safety recall which will be conducted pursuant to Federal law for the product(s) listed below. Please review the following information to ensure that it conforms to your records as this information is being made available to the public. If the information does not agree with your records, please contact us immediat ely to discuss your concerns.

Makes/Models/Model Years:

HYUNDAI/SANTA FE/2012

HYUNDAI/SONATA HYBRID/2011-2013, 2016

HYUNDAI/VELOSTER/2015-2016

Mfr's Report Date: December 1, 2020

NHTSA Campaign Number: 20V-746

Components:

ENGINE

Potential Number of Units Affected: 128,948

Problem Description:

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloste r, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine m ay wear prematurely, which over time can result in engine damage.

Consequence:

A damaged engine can increase the risk of a fire or it can cause an engi ne stall, increasing the risk of a crash.

Remedy:

Hyundai will notify owners, and dealers will inspect the engine. If bea ring damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detect ion System (KSDS). Repairs will be performed free of charge. The recall is expected to begin January 22, 2021. Owners may c ontact Hyundai customer service at 1-855-371-9460.

Hyundai's number for this recall is 198.

Notes:

Owners may also contact the National Highway Traffic Safety Administrati on Vehicle Safety Hotline at 1-888-327-4236 (TTY

1-800-424-9153), or go to www.safercar.gov.

Please ensure the following requirements are met:

Per the requirements of 49 USC 30119, please provide the part number, na me and description of the component or components that need to be replaced to remedy this recall condition. Thi s information should be provided in an amended 573 in the "Involved Components" section.

AMENDED 573 REQUIRED.

Please be reminded of the following requirements:

You are required to submit a draft owner notification letter to this off ice no less than five days prior to mailing it to the customers. Also, copies of all notices, bulletins, dealer notifications , and other communications that relate to this recall, including a copy of the final owner notification letter and any subseque nt owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner). As stated in Part 573.7, submission of the first of six consecutive quar terly status reports is required within one month after the close of the calendar quarter in which notification to purchas ers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter. Your contact for this recall will be Jennifer Kruger who may be reached by phone at (202) 366-2461, or by email at jennifer.kruger@dot.gov. We look forward to working with you.

Sincerely,

Joshua Neff

Chief, Recall Management Division

Office of Defects Investigations

Enforcement

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