[PDF] 360_69_Whole issue_v7.indb ISSUE 69. Exploring workplace research

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Distributed Teams

Space Odyssey

Our journey to a new culture

ISSUE 69

Exploring workplace

research, insights and trends

360.steelcase.com

Real WorkYou'll be surprised where

it's happening

Making Way for

Making in Education

A new twist for hands-on learning

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Space Odyssey

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26 Q&A with Ray Oldenburg

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360magazine@steelcase.com

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110 An Ecosystem of Spaces for Infusion

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Trends 360

VIDEO: THE NEW NORM

TECHNOLOGY ALONE IS NOT ENOUGH

Workplace design can

address the problems of distance collaboration. Learn how to create effective environments for distributed teams that makes distance disappear on pg. 8. 64
87
88
94

94 percent increased

efSciency and productivity

The beneUts of videoconferencing as a

communications tool:

WAINHOUSE RESEARCH / POLYCOM STUDY

87 percent expedited

decision-making88 percent increased impact of decisions

87 percent reduced

travel costs

64 percent of survey participants

believe that face-to-face connections with colleagues help build a relationship.

BLUE JEANS NETWORK STUDY

of videoconferencing is still happening in conference rooms

WAINHOUSE RESEARCH / POLYCOM STUDY

...but conference rooms are usually designed for leader-led presentation versus generative collaboration. In organizations throughout the world, people are working with teammates across multiple locations, meeting face-to- face and virtually to attack challenges, solve problems and innovate together in real time. More and more, these teams are relying on video to connect. These distributed teams routinely experience :presence disparity,? which means that people participating remotely have a vastly different experience than those who are in the same room. The more distributed that teams become, the more essential it is to close the gap.

GLOBAL TEAMS HAVE IT TOUGH

DISTRIBUTED WORK IS HERE TO STAY

CLOSING THE PRESENCE

DI S PARIT Y GAP 80
78

80% of organizations say they need to foster more

collaboration but

78% say they struggle to

effectively help people collaborate virtually as well as face-to-face.

IBM WORKING BEYOND BORDERS STUDY

62
56
of senior leaders in Fortune 500 and large global companies expect virtual teaming to increase in the next 1-3 years.

FORRESTER CONSULTING

of workers regularly collaborate with people in other time zones and geographies.

CISCO VISUAL NETWORKING INDEX

Cultivating trust is considered critically

im portant to global teams, but senior executives also rank it as the most difUcult task to accomplish.

MIT SLOAN MANAGEMENT REVIEW

79
87
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Gœ™Œ

CONVERSELY, YOU CAN

EXPERIENCE PRESENCE

DISPARITY WHEN

YOU"RE PART OF THE

TEAM GATHERED IN THE

ROOM AND:

THE PROBLEM OF

PRESENCE DISPARITY

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YOU"VE EXPERIENCED

PRESENCE DISPARITY

IF YOU ARE WORKING

REMOTELY AND:

UNLIKE MOBILE DEVICES,

THE KEY TO LARGE-

SCALE TECHNOLOGY IS

WHERE AND HOW IT

IS SITUATED IN SPACE.

10œ™Œ

VIDEO TO THE RESCUE?

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THE POWER

OF SEEING

EYE-TO-EYE

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FOR DISTRIBUTED TEAMS,

THE DESIGNG OA L

SHOULD ALWAYS BE TO

ELIMINATE THE GAP OF

NOT BEING COLLOCATED.

VIDEOCONFERENCING:

THE BUSINESS CAS E

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DISTANCE CAN"T BE

A BARRIER FOR AN

ORGANIZATION THAT

WANTSTOINNOVATE

AND COMPETE

IN BUSINESS TODAY.

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