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PL7 Micro/Junior/Pro
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SAP Business One… To Go 9.3
User Guide. SAP Business One 9.3 version for SAP HANA. Document Version: 1.010 – 2018-10-31. PUBLIC. SAP Business One… To Go 9.3
SAP Business One Administrators Guide
01-Jul-2020 These are words or characters that you enter in the system exactly as they appear in the documentation. <Example>. Variable user entry. Angle ...
Reference manual - PL7 Micro/Junior/Pro Detailed description of
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User Guide
SAP Business One 9.3, version for SAP HANA
Document Version: 1.010 - 2018-10-31
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SAP Business One... To Go 9.3
2PUBLIC
© 2018 SAP SE or an SAP affiliate company. All
rights reserved.SAP Business One... To Go 9.3Typographic ConventionsTypographic Conventions
Type StyleDescription
ExampleWords or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents.ExampleEmphasized words or expressions.EXAMPLE
Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when theyare surrounded by body text, for example, SELECT and INCLUDE.ExampleOutput on the screen. This includes file and directory names and their paths, messages,
names of variables and parameters, source text, and names of installation, upgrade and database tools. ExampleExact user entry. These are words or characters that you enter in the system exactly asthey appear in the documentation.
SAP Business One... To Go 9.3
Document HistoryPUBLIC
© 2018 SAP SE or an SAP affiliate company. All rights reserved.3Document HistoryVersionDateChange
1.02017-02-17Final version3.02018-10-31Final version 9.3
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.SAP Business One... To Go 9.3
Table of Contents
Table of Contents
1The Essence of SAP Business One ........................................................................................ 10
1.1What Is SAP Business One? ............................................................................................................... 10
More Than a Point Solution ................................................................................................ 10
Information at Your Finger Tips, Any Time, Anywhere .................................................... 10
An Application for Everyone ................................................................................................ 11
The Challenges Facing Small and Midsize Businesses ..................................................... 11
Information Gap ................................................................................................................... 11
Process Gap .......................................................................................................................... 12
Multiple Point Solutions ....................................................................................................... 12
How SAP Business One Addresses the Challenges .......................................................... 13
1.2A Unique Approach............................................................................................................................... 13
Streamlined Business Processes ....................................................................................... 13
Instant Access to Information ............................................................................................. 13
Customizable and Adaptable ..............................................................................................14
Designed Exclusively for Small and Midsize Businesses and Backed by SAP ...............141.3What This Book Will Do for You ...........................................................................................................14
2The Personality of SAP Business One .................................................................................. 16
2.1Getting Started .....................................................................................................................................16
2.2Understanding the Personality of SAP Business One .......................................................................18
2.3Building Documents from Reusable Parts .........................................................................................18
Opening Documents Using the Main Menu .......................................................................19
2.4The Transactional and Process Structure of Information in SAP Business One ............................ 21
2.5Questions for Increasing Your Understanding ................................................................................... 21
2.6Knowing Where You Are....................................................................................................................... 21
The Main Window ................................................................................................................ 22
2.7Finding What You Are Looking For Within a Document ................................................................... 34
Looking Up Business Partners and Items ......................................................................... 34
Using Toolbar Arrows to Find Documents ........................................................................ 35
2.8Getting Where You Want To Go.......................................................................................................... 35
Orange Arrow Navigation ................................................................................................... 36
Drag & Relate ....................................................................................................................... 36
Lookup Menu Items ............................................................................................................ 37
My Shortcuts ....................................................................................................................... 37
Display Settings................................................................................................................... 38
Form Settings ...................................................................................................................... 38
User Groups ......................................................................................................................... 39
UI Configuration Template ................................................................................................. 40
Customizing Field Names ................................................................................................... 42
Adding User-Defined Fields and Tables ............................................................................ 43
Filling in Fields with User Defined Values .......................................................................... 43
2.9Finding Answers to Your Questions ................................................................................................... 44
Online Help........................................................................................................................... 44
SAP Business One Community .......................................................................................... 45
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.5SAP Business One on the SAP Learning Hub ................................................................... 45
3The Basics of Financial Accounting ..................................................................................... 46
3.1Overview of Financial Accounting ......................................................................................................46
3.2Setting up Financial Accounting ......................................................................................................... 48
Step 1: Setting up Your Posting Periods ............................................................................49
Step 2: Defining Your Account Segments .........................................................................49
Step 3: Creating Your Chart of Accounts ..........................................................................50
Step 4: Making Your G/L Account Determinations .......................................................... 52
Step 5: Migrating Your Legacy Data .................................................................................. 57
3.3Performing Daily Procedures .............................................................................................................. 58
Posting Manual Journal Entries ......................................................................................... 58
Making Recurring Postings ................................................................................................ 60
Using Posting Templates ................................................................................................... 60
Using Journal Vouchers ..................................................................................................... 60
3.4Maintaining Records ............................................................................................................................ 61
Reversing Transactions ...................................................................................................... 61
Editing G/L Accounts .......................................................................................................... 62
Editing 1099s (United States) ............................................................................................ 62
Reviewing Changes to Data: Audit Trail ............................................................................ 62
3.5Period-End Procedures ....................................................................................................................... 63
Period-End Closing Checklist ............................................................................................. 63
Year-End Closing Checklist ................................................................................................ 63
Data Archiving......................................................................................................................64
3.6Incoming and Outgoing Payments .....................................................................................................66
Incoming Payments ............................................................................................................66
Outgoing Payments .............................................................................................................68
Special Scenarios ................................................................................................................68
Payment Wizard ..................................................................................................................69
Printing Checks.................................................................................................................... 70
3.7Internal Reconciliation ......................................................................................................................... 70
3.8External Reconciliation ........................................................................................................................ 71
3.9Cost Accounting ................................................................................................................................... 73
Using Dimensions to Group Cost Centers ........................................................................ 73
How Are Distribution Rules Used? ..................................................................................... 75
Cost Center Transfer .......................................................................................................... 77
Cost Accounting Reports .................................................................................................... 77
3.10Budgeting ............................................................................................................................................. 78
Budget Scenarios ................................................................................................................ 79
Budget Distribution Methods ............................................................................................. 79
3.11Cashflow .............................................................................................................................................. 80
Cashflow Forecast .............................................................................................................. 80
3.12Inquiries and Reports .......................................................................................................................... 82
4Entering and Managing Master Data ................................................................................... 84
4.1How Master Data Is Used in SAP Business One ................................................................................ 84
Different Types of Master Data Records ........................................................................... 85
Predefined Values and Defaults ......................................................................................... 87
Master Data and Documents.............................................................................................. 87
Master Data and General Ledger Account Determination .............................................. 87
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How Master Data Is Used in Reporting ............................................................................. 88
4.2Master Data Creation and Management ........................................................................................... 88
4.3Setting up Predefined Values and Defaults for Master Data ........................................................... 90
4.4Creating Business Partner Master Data .............................................................................................91
Business Partner Master Data Window .............................................................................91
Lead Master Data ................................................................................................................ 93
4.5Creating Item Master Data ................................................................................................................. 93
Units of Measure ................................................................................................................. 95
5Sales Documents and Accounts Receivable ........................................................................ 98
5.1Overview of Sales-A/R Process ......................................................................................................... 98
5.2Getting Started .................................................................................................................................... 99
Common Document Structure ........................................................................................ 100
Key Data ............................................................................................................................. 102
5.3Key Calculations: Gross Profit and Weight and Volume ................................................................ 104
Calculating Gross Profit .................................................................................................... 104
Calculating Volume and Weight ....................................................................................... 105
Key Reminders: Adding an Activity to a Sales Document ............................................. 105
5.4Taking It Step by Step ....................................................................................................................... 105
Step 1: Sales Quotation ..................................................................................................... 105
Step 2: Sales Order ........................................................................................................... 106
Step 3: Delivery .................................................................................................................. 113
Optional Step: Return Request ......................................................................................... 116
Optional Step: Return ........................................................................................................ 116
Step 4: A/R Invoice ............................................................................................................ 117
5.5Building One Document from Another ............................................................................................ 123
5.6Processing Groups of Documents ................................................................................................... 125
The Document Generation Wizard .................................................................................. 125
The Dunning Wizard .......................................................................................................... 126
Recurring Transactions .....................................................................................................127
5.7Sales Mobile app .................................................................................................................................127
5.8Accounting and Inventory Impact .................................................................................................... 128
6Purchasing Documents and Accounts Payable .................................................................. 130
6.1Overview of Purchasing-A/P Process ............................................................................................. 130
6.2Getting Started: Common Structure and Key Data ....................................................................... 132
Common Document Structure ........................................................................................ 132
Key Data ............................................................................................................................. 133
6.3Taking It Step by Step ........................................................................................................................137
Step 1: Purchase Order ......................................................................................................137
Step 2: Goods Receipt PO ................................................................................................. 141
Step 3: A/P Invoice ........................................................................................................... 145
6.4Building One Document from Another ............................................................................................ 148
Locating Base Documents ............................................................................................... 149
6.5Accounting and Inventory Impact .................................................................................................... 149
7The ABCs of MRP ..................................................................................................................151
7.1Material Requirements Planning Defined ......................................................................................... 151
7.2Preparing for an MRP Run ................................................................................................................ 153
An Overview of the MRP Process .................................................................................... 153
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.7Key Master Data Settings Related to MRP ...................................................................... 153
7.3Using the Wizard to Execute an MRP Run ....................................................................................... 155
MRP Example 1: Multilevel Bill of Materials ..................................................................... 156
MRP Example 2: Consuming Forecasts ........................................................................... 161
MRP Example 3: Order Consolidation ............................................................................. 163
Intelligent Forecast ............................................................................................................ 163
7.4MRP Checklist .................................................................................................................................... 164
8Opportunities ....................................................................................................................... 166
8.1Getting Started with Opportunities .................................................................................................. 166
Sales Opportunities Process Overview ........................................................................... 167
Setting Up Sales-Related Information ............................................................................. 168
8.2Managing Opportunities in SAP Business One ............................................................................... 170
Entering an Opportunity ................................................................................................... 170
Managing Activities ........................................................................................................... 172
8.3Managing Opportunities in Microsoft Outlook ................................................................................ 174
What Does Microsoft Outlook Integration Look Like? ................................................... 175
Synchronizing SAP Business One and Microsoft Outlook............................................. 175
Saving E-Mail as an Activity .............................................................................................. 177
Working with Quotations in Microsoft Outlook ............................................................... 178
Generating Snapshots of Business Partner Activity ...................................................... 179
8.4Reporting on Opportunities ............................................................................................................... 181
Running the Opportunities Pipeline Report .................................................................... 182
8.5Campaign Management .................................................................................................................... 184
9The Service Module.............................................................................................................. 187
9.1Getting Started with Service ............................................................................................................. 187
Service Contracts .............................................................................................................. 187
Setting Up Automatic Creation of Equipment Cards ..................................................... 189
9.2Equipment Cards ............................................................................................................................... 190
9.3Creating Service Calls......................................................................................................................... 191
9.4Using Service on Your Mobile Device ............................................................................................... 193
9.5Service Reports .................................................................................................................................. 194
10Document Creation, Authorizations, and Approvals ......................................................... 196
10.1Overview of Document Creation Features ...................................................................................... 196
10.2Authorizations, Approval Procedures, and Document Drafts ....................................................... 197
User Authorizations .......................................................................................................... 198
Password Administration ................................................................................................. 199
Data Ownership ................................................................................................................. 199
Approval Procedures ........................................................................................................ 201
Creating Document Drafts Manually .............................................................................. 204
10.3Accelerating Document Creation through Wizards ....................................................................... 206
Draw Document Wizard ................................................................................................... 206
Document Generation Wizard ......................................................................................... 208
Procurement Confirmation Wizard ................................................................................. 210
11Printing Documents and Reports ........................................................................................ 213
11.1Document Layouts and Reports ....................................................................................................... 213
11.2Initial Setup ......................................................................................................................................... 214
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Report and Layout Manager............................................................................................. 216
11.3Print Layout Designer ........................................................................................................................ 219
11.4SAP Crystal Reports .......................................................................................................................... 221
Creating a Basic Report using SAP Crystal Reports ...................................................... 221
11.5Setting Default Layout Templates ................................................................................................... 224
11.6Emailing Documents and Reports.................................................................................................... 225
E-Mail Settings .................................................................................................................. 226
E-Mail Groups .................................................................................................................... 226
12Inventory .............................................................................................................................. 228
12.1Valuation Methods............................................................................................................................. 228
Moving Average ................................................................................................................. 229
FIFO .................................................................................................................................... 229
Standard Cost ...................................................................................................................230
Serial/Batch Valuation Method Cost ..............................................................................230
12.2Warehouse Setup .............................................................................................................................. 231
Multi-Bin Functionality ...................................................................................................... 231
12.3Cycle Count and Inventory Tracking................................................................................................ 235
12.4Pick and Pack ..................................................................................................................................... 238
12.5Pricing .................................................................................................................................................240
12.6Gross Price Mode .............................................................................................................................. 242
13Production ........................................................................................................................... 244
13.1Bill of Material Types ......................................................................................................................... 244
13.2Production BOM ................................................................................................................................ 245
Production Standard Cost................................................................................................ 245
13.3Update Parent Prices Globally. ...................................................................................................... 246
13.4Bill of Materials - Component Management. .............................................................................. 246
13.5Resources ........................................................................................................................................... 246
Setting Daily capacity ....................................................................................................... 247
13.6Production Order ............................................................................................................................... 249
14Project Management Module ............................................................................................. 252
14.1Project Hierarchy ............................................................................................................................... 252
14.2Project Management in SAP Business One..................................................................................... 253
14.3Billing Wizard...................................................................................................................................... 256
14.4Project Overview ................................................................................................................................ 257
14.5Gantt Chart ......................................................................................................................................... 257
14.6Reports ............................................................................................................................................... 258
15Analytics .............................................................................................................................. 259
15.1Overview of SAP HANA Analytics .................................................................................................... 259
What's Behind SAP HANA's Analytic Power? ................................................................ 259
15.2Using the Pervasive Analytics Designer ..........................................................................................260
Creating a Pervasive Dashboard ..................................................................................... 261
Creating a Key Performance Indicator (KPI) .................................................................. 265
Creating Advanced Dashboards ...................................................................................... 270
15.3Interactive Analysis ........................................................................................................................... 272
15.4Excel Reports ..................................................................................................................................... 274
15.5Analytics Portal .................................................................................................................................. 275
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.915.6SAP Analytics Cloud .......................................................................................................................... 277
16Appendix: Selected Keyboard Shortcuts............................................................................ 278
16.1General Shortcuts .............................................................................................................................. 278
16.2Table Shortcuts .................................................................................................................................. 279
16.3Shortcuts in Sales and Purchasing Documents .............................................................................. 279
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.SAP Business One... To Go 9.3
The Essence of SAP Business One
1The Essence of SAP Business One
In This Chapter
·What Is SAP Business One?
·Breaking Ground for Small and Midsize Businesses·A Unique Approach
·What This Book Will Do for You
SAP Business One is an integrated business management application designed from the ground up for small and
midsize businesses like yours. This book provides a complete overview of how you can work with SAP Business
One and how it can help your company grow by automating its operations, such as management, business intelligence, sales, purchasing, production, logistics, and financial processes.1.1What Is SAP Business One?
Unlike most other software applications that focus on a specific area of business, such as accounting or customer
relationship management (CRM), SAP Business One is an integrated business management application. It offers a
complete set of core functions, including financials, customer relationship management, inventory management,
sales, purchasing, operations, and logistics, which address the business management needs of your entire
company.More Than a Point Solution
SAP Business One is more than the typical financials software that was born out of accounting and bookkeeping,
or a standalone customer relationship management solution. It helps businesses like yours manage the entire
process of selling and servicing clients, and once orders are taken, they flow directly into automated fulfillment. As
a comprehensive and integrated system, SAP Business One gives you full visibility into your business, through on-
demand analytics in a personalized cockpit, live alerts and approval procedures, and end-to-end business
processes. Information at Your Finger Tips, Any Time, AnywhereWith SAP Business One's flexible delivery model, you can choose where and when to receive information. If you
are in the office, use your personal computer to access the company data directly, if you are on the go, use your
mobile device access the full stack of features through a browser, or use one of the free mobile applications
available for all SAP Business One customers for sales and service personnel,SAP Business One... To Go 9.3
The Essence of SAP Business One
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.11An Application for Everyone
The easiest way to understand SAP Business One is to think of all of the people who are involved in a business:
·There are people in sales that gather leads, go on sales calls, and make sales. ·There are people who account for what has been bought and sold and who make sure the money flows properly in and out of the company to and from suppliers, customers, and employees.·There are people who take customers' orders and fulfill them, either by sending goods or by providing
services. ·There are people who manage operations such as inventory control or service delivery. ·There are managers who monitor and manage the entire business.Now imagine that one application can help all of these people do their jobs, and that all of them work with the
same set of information using the same application that can do the following: ·Integrate all parts of your business so everyone operates on the same core business information ·Supply users with personalized interfaces specially designed to support the way they work·Process data in real time so you never have to wait for nightly or weekly postings, which means that the
financial data of your business is always up to date and available·Issue warnings and trigger corrective actions to take place automatically when certain limits set by managers
and other users are exceeded·Simplify reporting and analysis with "easy to create and run" reports delivered to you on demand.
The Challenges Facing Small and Midsize BusinessesSmall and midsize businesses focus first on increasing sales and profitability. Getting orders from customers and
fulfilling them at a profit is always job one, and software can be a tool to increase efficiency and productivity. But
at some point, especially if growth has been rapid, most businesses find that the process of increasing sales is
being slowed down because information is not flowing smoothly from one part of the business to the other. This
can happen for many different reasons.Information Gap
The information gap refers to the lack of timely business information needed to run the business efficiently. For
example, if a large order comes in that is time sensitive, the key question is: When can we fulfill this order? In the
face of an information gap, the right information must be assembled from a variety of sources, if it has been
properly captured in the first place. In the face of a persistent information gap, business decisions are made
without sufficient information, resulting in mistakes, rework, or missed opportunities. 12PUBLIC
© 2018 SAP SE or an SAP affiliate company. All rights reserved.SAP Business One... To Go 9.3
The Essence of SAP Business One
Process Gap
A process gap exists when manual business tasks are not automated, or automation stops in one application and
must be manually transferred to another. Process gaps are resolved by duplicate reentry of information from one
application into another or by constructing brittle, special-purpose software to do the transfer. Process gaps slow
a company down, retard change, and reduce the possibilities for automation. Effective and complete integration,
in which information flows from one step to the next, bridges the process gap, as shown in Figure 1-1.
Figure 1-1: SAP Business One provides comprehensive integrationMultiple Point Solutions
Companies often acquire multiple point solutions to meet specific needs as business expands, for example, an
accounting application to manage general ledgers and invoices, or a warehouse management solution to keep
track of inventory. Keeping this combination of applications up to date, integrated, and running smoothly can be a
challenge. To get a picture of what is happening in every part of the business takes a lot of work and requires
information to be extracted and reconciled across many systems. While such applications may serve for a time,
ultimately your business needs a more flexible and integrated solution.SAP Business One... To Go 9.3
The Essence of SAP Business One
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.13How SAP Business One Addresses the Challenges
SAP Business One meets the challenges of small and midsize businesses because it is designed to do so, as
shown in Figure 1-2. Figure 1-2: SAP Business One meets the challenges of small and midsize businesses1.2A Unique Approach
While most business software is focused on automation, few software companies, if any, approach the challenge
of creating software in the same way as SAP. Most of the time, a software vendor picks one area, such as
accounting or CRM, and builds a product to support the particular processes related to that area. How these
processes work with the other fundamental processes of other areas is a question left unanswered. SAP Business
One is the answer to that question.
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