[PDF] SAP Business One… To Go 9.3 User Guide. SAP Business One





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SAP Business One… To Go 9.3

User Guide. SAP Business One 9.3 version for SAP HANA. Document Version: 1.010 – 2018-10-31. PUBLIC. SAP Business One… To Go 9.3 



SAP Business One Administrators Guide

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SAP Business One… To Go 9.3

User Guide

SAP Business One 9.3, version for SAP HANA

Document Version: 1.010 - 2018-10-31

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SAP Business One... To Go 9.3

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rights reserved.SAP Business One... To Go 9.3

Typographic ConventionsTypographic Conventions

Type StyleDescription

ExampleWords or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents.ExampleEmphasized words or expressions.

EXAMPLE

Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they

are surrounded by body text, for example, SELECT and INCLUDE.ExampleOutput on the screen. This includes file and directory names and their paths, messages,

names of variables and parameters, source text, and names of installation, upgrade and database tools. ExampleExact user entry. These are words or characters that you enter in the system exactly as

they appear in the documentation.Variable user entry. Angle brackets indicate that you replace these words and characters

with appropriate entries to make entries in the system. EXAMPLEKeys on the keyboard, for example,F2 orENTER.

SAP Business One... To Go 9.3

Document HistoryPUBLIC

© 2018 SAP SE or an SAP affiliate company. All rights reserved.3Document History

VersionDateChange

1.02017-02-17Final version3.02018-10-31Final version 9.3

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SAP Business One... To Go 9.3

Table of Contents

Table of Contents

1The Essence of SAP Business One ........................................................................................ 10

1.1What Is SAP Business One? ............................................................................................................... 10

More Than a Point Solution ................................................................................................ 10

Information at Your Finger Tips, Any Time, Anywhere .................................................... 10

An Application for Everyone ................................................................................................ 11

The Challenges Facing Small and Midsize Businesses ..................................................... 11

Information Gap ................................................................................................................... 11

Process Gap .......................................................................................................................... 12

Multiple Point Solutions ....................................................................................................... 12

How SAP Business One Addresses the Challenges .......................................................... 13

1.2A Unique Approach............................................................................................................................... 13

Streamlined Business Processes ....................................................................................... 13

Instant Access to Information ............................................................................................. 13

Customizable and Adaptable ..............................................................................................14

Designed Exclusively for Small and Midsize Businesses and Backed by SAP ...............14

1.3What This Book Will Do for You ...........................................................................................................14

2The Personality of SAP Business One .................................................................................. 16

2.1Getting Started .....................................................................................................................................16

2.2Understanding the Personality of SAP Business One .......................................................................18

2.3Building Documents from Reusable Parts .........................................................................................18

Opening Documents Using the Main Menu .......................................................................19

2.4The Transactional and Process Structure of Information in SAP Business One ............................ 21

2.5Questions for Increasing Your Understanding ................................................................................... 21

2.6Knowing Where You Are....................................................................................................................... 21

The Main Window ................................................................................................................ 22

2.7Finding What You Are Looking For Within a Document ................................................................... 34

Looking Up Business Partners and Items ......................................................................... 34

Using Toolbar Arrows to Find Documents ........................................................................ 35

2.8Getting Where You Want To Go.......................................................................................................... 35

Orange Arrow Navigation ................................................................................................... 36

Drag & Relate ....................................................................................................................... 36

Lookup Menu Items ............................................................................................................ 37

My Shortcuts ....................................................................................................................... 37

Display Settings................................................................................................................... 38

Form Settings ...................................................................................................................... 38

User Groups ......................................................................................................................... 39

UI Configuration Template ................................................................................................. 40

Customizing Field Names ................................................................................................... 42

Adding User-Defined Fields and Tables ............................................................................ 43

Filling in Fields with User Defined Values .......................................................................... 43

2.9Finding Answers to Your Questions ................................................................................................... 44

Online Help........................................................................................................................... 44

SAP Business One Community .......................................................................................... 45

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SAP Business One on the SAP Learning Hub ................................................................... 45

3The Basics of Financial Accounting ..................................................................................... 46

3.1Overview of Financial Accounting ......................................................................................................46

3.2Setting up Financial Accounting ......................................................................................................... 48

Step 1: Setting up Your Posting Periods ............................................................................49

Step 2: Defining Your Account Segments .........................................................................49

Step 3: Creating Your Chart of Accounts ..........................................................................50

Step 4: Making Your G/L Account Determinations .......................................................... 52

Step 5: Migrating Your Legacy Data .................................................................................. 57

3.3Performing Daily Procedures .............................................................................................................. 58

Posting Manual Journal Entries ......................................................................................... 58

Making Recurring Postings ................................................................................................ 60

Using Posting Templates ................................................................................................... 60

Using Journal Vouchers ..................................................................................................... 60

3.4Maintaining Records ............................................................................................................................ 61

Reversing Transactions ...................................................................................................... 61

Editing G/L Accounts .......................................................................................................... 62

Editing 1099s (United States) ............................................................................................ 62

Reviewing Changes to Data: Audit Trail ............................................................................ 62

3.5Period-End Procedures ....................................................................................................................... 63

Period-End Closing Checklist ............................................................................................. 63

Year-End Closing Checklist ................................................................................................ 63

Data Archiving......................................................................................................................64

3.6Incoming and Outgoing Payments .....................................................................................................66

Incoming Payments ............................................................................................................66

Outgoing Payments .............................................................................................................68

Special Scenarios ................................................................................................................68

Payment Wizard ..................................................................................................................69

Printing Checks.................................................................................................................... 70

3.7Internal Reconciliation ......................................................................................................................... 70

3.8External Reconciliation ........................................................................................................................ 71

3.9Cost Accounting ................................................................................................................................... 73

Using Dimensions to Group Cost Centers ........................................................................ 73

How Are Distribution Rules Used? ..................................................................................... 75

Cost Center Transfer .......................................................................................................... 77

Cost Accounting Reports .................................................................................................... 77

3.10Budgeting ............................................................................................................................................. 78

Budget Scenarios ................................................................................................................ 79

Budget Distribution Methods ............................................................................................. 79

3.11Cashflow .............................................................................................................................................. 80

Cashflow Forecast .............................................................................................................. 80

3.12Inquiries and Reports .......................................................................................................................... 82

4Entering and Managing Master Data ................................................................................... 84

4.1How Master Data Is Used in SAP Business One ................................................................................ 84

Different Types of Master Data Records ........................................................................... 85

Predefined Values and Defaults ......................................................................................... 87

Master Data and Documents.............................................................................................. 87

Master Data and General Ledger Account Determination .............................................. 87

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How Master Data Is Used in Reporting ............................................................................. 88

4.2Master Data Creation and Management ........................................................................................... 88

4.3Setting up Predefined Values and Defaults for Master Data ........................................................... 90

4.4Creating Business Partner Master Data .............................................................................................91

Business Partner Master Data Window .............................................................................91

Lead Master Data ................................................................................................................ 93

4.5Creating Item Master Data ................................................................................................................. 93

Units of Measure ................................................................................................................. 95

5Sales Documents and Accounts Receivable ........................................................................ 98

5.1Overview of Sales-A/R Process ......................................................................................................... 98

5.2Getting Started .................................................................................................................................... 99

Common Document Structure ........................................................................................ 100

Key Data ............................................................................................................................. 102

5.3Key Calculations: Gross Profit and Weight and Volume ................................................................ 104

Calculating Gross Profit .................................................................................................... 104

Calculating Volume and Weight ....................................................................................... 105

Key Reminders: Adding an Activity to a Sales Document ............................................. 105

5.4Taking It Step by Step ....................................................................................................................... 105

Step 1: Sales Quotation ..................................................................................................... 105

Step 2: Sales Order ........................................................................................................... 106

Step 3: Delivery .................................................................................................................. 113

Optional Step: Return Request ......................................................................................... 116

Optional Step: Return ........................................................................................................ 116

Step 4: A/R Invoice ............................................................................................................ 117

5.5Building One Document from Another ............................................................................................ 123

5.6Processing Groups of Documents ................................................................................................... 125

The Document Generation Wizard .................................................................................. 125

The Dunning Wizard .......................................................................................................... 126

Recurring Transactions .....................................................................................................127

5.7Sales Mobile app .................................................................................................................................127

5.8Accounting and Inventory Impact .................................................................................................... 128

6Purchasing Documents and Accounts Payable .................................................................. 130

6.1Overview of Purchasing-A/P Process ............................................................................................. 130

6.2Getting Started: Common Structure and Key Data ....................................................................... 132

Common Document Structure ........................................................................................ 132

Key Data ............................................................................................................................. 133

6.3Taking It Step by Step ........................................................................................................................137

Step 1: Purchase Order ......................................................................................................137

Step 2: Goods Receipt PO ................................................................................................. 141

Step 3: A/P Invoice ........................................................................................................... 145

6.4Building One Document from Another ............................................................................................ 148

Locating Base Documents ............................................................................................... 149

6.5Accounting and Inventory Impact .................................................................................................... 149

7The ABCs of MRP ..................................................................................................................151

7.1Material Requirements Planning Defined ......................................................................................... 151

7.2Preparing for an MRP Run ................................................................................................................ 153

An Overview of the MRP Process .................................................................................... 153

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Key Master Data Settings Related to MRP ...................................................................... 153

7.3Using the Wizard to Execute an MRP Run ....................................................................................... 155

MRP Example 1: Multilevel Bill of Materials ..................................................................... 156

MRP Example 2: Consuming Forecasts ........................................................................... 161

MRP Example 3: Order Consolidation ............................................................................. 163

Intelligent Forecast ............................................................................................................ 163

7.4MRP Checklist .................................................................................................................................... 164

8Opportunities ....................................................................................................................... 166

8.1Getting Started with Opportunities .................................................................................................. 166

Sales Opportunities Process Overview ........................................................................... 167

Setting Up Sales-Related Information ............................................................................. 168

8.2Managing Opportunities in SAP Business One ............................................................................... 170

Entering an Opportunity ................................................................................................... 170

Managing Activities ........................................................................................................... 172

8.3Managing Opportunities in Microsoft Outlook ................................................................................ 174

What Does Microsoft Outlook Integration Look Like? ................................................... 175

Synchronizing SAP Business One and Microsoft Outlook............................................. 175

Saving E-Mail as an Activity .............................................................................................. 177

Working with Quotations in Microsoft Outlook ............................................................... 178

Generating Snapshots of Business Partner Activity ...................................................... 179

8.4Reporting on Opportunities ............................................................................................................... 181

Running the Opportunities Pipeline Report .................................................................... 182

8.5Campaign Management .................................................................................................................... 184

9The Service Module.............................................................................................................. 187

9.1Getting Started with Service ............................................................................................................. 187

Service Contracts .............................................................................................................. 187

Setting Up Automatic Creation of Equipment Cards ..................................................... 189

9.2Equipment Cards ............................................................................................................................... 190

9.3Creating Service Calls......................................................................................................................... 191

9.4Using Service on Your Mobile Device ............................................................................................... 193

9.5Service Reports .................................................................................................................................. 194

10Document Creation, Authorizations, and Approvals ......................................................... 196

10.1Overview of Document Creation Features ...................................................................................... 196

10.2Authorizations, Approval Procedures, and Document Drafts ....................................................... 197

User Authorizations .......................................................................................................... 198

Password Administration ................................................................................................. 199

Data Ownership ................................................................................................................. 199

Approval Procedures ........................................................................................................ 201

Creating Document Drafts Manually .............................................................................. 204

10.3Accelerating Document Creation through Wizards ....................................................................... 206

Draw Document Wizard ................................................................................................... 206

Document Generation Wizard ......................................................................................... 208

Procurement Confirmation Wizard ................................................................................. 210

11Printing Documents and Reports ........................................................................................ 213

11.1Document Layouts and Reports ....................................................................................................... 213

11.2Initial Setup ......................................................................................................................................... 214

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Report and Layout Manager............................................................................................. 216

11.3Print Layout Designer ........................................................................................................................ 219

11.4SAP Crystal Reports .......................................................................................................................... 221

Creating a Basic Report using SAP Crystal Reports ...................................................... 221

11.5Setting Default Layout Templates ................................................................................................... 224

11.6Emailing Documents and Reports.................................................................................................... 225

E-Mail Settings .................................................................................................................. 226

E-Mail Groups .................................................................................................................... 226

12Inventory .............................................................................................................................. 228

12.1Valuation Methods............................................................................................................................. 228

Moving Average ................................................................................................................. 229

FIFO .................................................................................................................................... 229

Standard Cost ...................................................................................................................230

Serial/Batch Valuation Method Cost ..............................................................................230

12.2Warehouse Setup .............................................................................................................................. 231

Multi-Bin Functionality ...................................................................................................... 231

12.3Cycle Count and Inventory Tracking................................................................................................ 235

12.4Pick and Pack ..................................................................................................................................... 238

12.5Pricing .................................................................................................................................................240

12.6Gross Price Mode .............................................................................................................................. 242

13Production ........................................................................................................................... 244

13.1Bill of Material Types ......................................................................................................................... 244

13.2Production BOM ................................................................................................................................ 245

Production Standard Cost................................................................................................ 245

13.3Update Parent Prices Globally. ...................................................................................................... 246

13.4Bill of Materials - Component Management. .............................................................................. 246

13.5Resources ........................................................................................................................................... 246

Setting Daily capacity ....................................................................................................... 247

13.6Production Order ............................................................................................................................... 249

14Project Management Module ............................................................................................. 252

14.1Project Hierarchy ............................................................................................................................... 252

14.2Project Management in SAP Business One..................................................................................... 253

14.3Billing Wizard...................................................................................................................................... 256

14.4Project Overview ................................................................................................................................ 257

14.5Gantt Chart ......................................................................................................................................... 257

14.6Reports ............................................................................................................................................... 258

15Analytics .............................................................................................................................. 259

15.1Overview of SAP HANA Analytics .................................................................................................... 259

What's Behind SAP HANA's Analytic Power? ................................................................ 259

15.2Using the Pervasive Analytics Designer ..........................................................................................260

Creating a Pervasive Dashboard ..................................................................................... 261

Creating a Key Performance Indicator (KPI) .................................................................. 265

Creating Advanced Dashboards ...................................................................................... 270

15.3Interactive Analysis ........................................................................................................................... 272

15.4Excel Reports ..................................................................................................................................... 274

15.5Analytics Portal .................................................................................................................................. 275

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16Appendix: Selected Keyboard Shortcuts............................................................................ 278

16.1General Shortcuts .............................................................................................................................. 278

16.2Table Shortcuts .................................................................................................................................. 279

16.3Shortcuts in Sales and Purchasing Documents .............................................................................. 279

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The Essence of SAP Business One

1The Essence of SAP Business One

In This Chapter

·What Is SAP Business One?

·Breaking Ground for Small and Midsize Businesses

·A Unique Approach

·What This Book Will Do for You

SAP Business One is an integrated business management application designed from the ground up for small and

midsize businesses like yours. This book provides a complete overview of how you can work with SAP Business

One and how it can help your company grow by automating its operations, such as management, business intelligence, sales, purchasing, production, logistics, and financial processes.

1.1What Is SAP Business One?

Unlike most other software applications that focus on a specific area of business, such as accounting or customer

relationship management (CRM), SAP Business One is an integrated business management application. It offers a

complete set of core functions, including financials, customer relationship management, inventory management,

sales, purchasing, operations, and logistics, which address the business management needs of your entire

company.

More Than a Point Solution

SAP Business One is more than the typical financials software that was born out of accounting and bookkeeping,

or a standalone customer relationship management solution. It helps businesses like yours manage the entire

process of selling and servicing clients, and once orders are taken, they flow directly into automated fulfillment. As

a comprehensive and integrated system, SAP Business One gives you full visibility into your business, through on-

demand analytics in a personalized cockpit, live alerts and approval procedures, and end-to-end business

processes. Information at Your Finger Tips, Any Time, Anywhere

With SAP Business One's flexible delivery model, you can choose where and when to receive information. If you

are in the office, use your personal computer to access the company data directly, if you are on the go, use your

mobile device access the full stack of features through a browser, or use one of the free mobile applications

available for all SAP Business One customers for sales and service personnel,

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The Essence of SAP Business One

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An Application for Everyone

The easiest way to understand SAP Business One is to think of all of the people who are involved in a business:

·There are people in sales that gather leads, go on sales calls, and make sales. ·There are people who account for what has been bought and sold and who make sure the money flows properly in and out of the company to and from suppliers, customers, and employees.

·There are people who take customers' orders and fulfill them, either by sending goods or by providing

services. ·There are people who manage operations such as inventory control or service delivery. ·There are managers who monitor and manage the entire business.

Now imagine that one application can help all of these people do their jobs, and that all of them work with the

same set of information using the same application that can do the following: ·Integrate all parts of your business so everyone operates on the same core business information ·Supply users with personalized interfaces specially designed to support the way they work

·Process data in real time so you never have to wait for nightly or weekly postings, which means that the

financial data of your business is always up to date and available

·Issue warnings and trigger corrective actions to take place automatically when certain limits set by managers

and other users are exceeded

·Simplify reporting and analysis with "easy to create and run" reports delivered to you on demand.

The Challenges Facing Small and Midsize Businesses

Small and midsize businesses focus first on increasing sales and profitability. Getting orders from customers and

fulfilling them at a profit is always job one, and software can be a tool to increase efficiency and productivity. But

at some point, especially if growth has been rapid, most businesses find that the process of increasing sales is

being slowed down because information is not flowing smoothly from one part of the business to the other. This

can happen for many different reasons.

Information Gap

The information gap refers to the lack of timely business information needed to run the business efficiently. For

example, if a large order comes in that is time sensitive, the key question is: When can we fulfill this order? In the

face of an information gap, the right information must be assembled from a variety of sources, if it has been

properly captured in the first place. In the face of a persistent information gap, business decisions are made

without sufficient information, resulting in mistakes, rework, or missed opportunities. 12

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The Essence of SAP Business One

Process Gap

A process gap exists when manual business tasks are not automated, or automation stops in one application and

must be manually transferred to another. Process gaps are resolved by duplicate reentry of information from one

application into another or by constructing brittle, special-purpose software to do the transfer. Process gaps slow

a company down, retard change, and reduce the possibilities for automation. Effective and complete integration,

in which information flows from one step to the next, bridges the process gap, as shown in Figure 1-1.

Figure 1-1: SAP Business One provides comprehensive integration

Multiple Point Solutions

Companies often acquire multiple point solutions to meet specific needs as business expands, for example, an

accounting application to manage general ledgers and invoices, or a warehouse management solution to keep

track of inventory. Keeping this combination of applications up to date, integrated, and running smoothly can be a

challenge. To get a picture of what is happening in every part of the business takes a lot of work and requires

information to be extracted and reconciled across many systems. While such applications may serve for a time,

ultimately your business needs a more flexible and integrated solution.

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The Essence of SAP Business One

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How SAP Business One Addresses the Challenges

SAP Business One meets the challenges of small and midsize businesses because it is designed to do so, as

shown in Figure 1-2. Figure 1-2: SAP Business One meets the challenges of small and midsize businesses

1.2A Unique Approach

While most business software is focused on automation, few software companies, if any, approach the challenge

of creating software in the same way as SAP. Most of the time, a software vendor picks one area, such as

accounting or CRM, and builds a product to support the particular processes related to that area. How these

processes work with the other fundamental processes of other areas is a question left unanswered. SAP Business

One is the answer to that question.

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