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Transcom/91/500Rev.1

October/Octobre1992

DIRECTORYOFVOCAJlONAL

TRAININGFACILITIESIN

TOURISMINAFRICA

REPERTOIREDESMOYENSDE

FORMATIONPROFESSIONNELLE

POURLETOURISME

ENAFRIQUE

UNITED NATIONS"NATIONSUNIES

EconomicCommIssIon.CommissIoniconomlque

forAfrfca.pourl'Afrfque

CONTENTSITABLEDE MATIERES

Foreword

IAvant proposiii

BOOKI:ANALYSIS OFFINDINGSOFTHESURVEY ONTOURISM

TRAININGFACILITIES

INAFRICA

UVREI:

I. II.

ANALYSEDESRESULTATSDEL'ENQUETESUR LES MOVENS DE

FORMATIONTOURISTIQUEENAFRIQUE

TRAININGINTOURISMIN AFRICA

I

LAFORMATIONTOURISTIQUEENAFRIQUE

General

I.

Qualitativeevaluation

de laformationprofessionneIlepourIetourisme I 5

LIVREII :LESESTABLISSEMENTSDEFORMATIONH01ELIERE

ETTOURISTIQUE

Alg6rie

31
33
1. 2. 3. IDstitutsu¢rieurd'bOtellerieetdutourismed'Alger (lSHT)

IDstitutdestechniquesettouristiquesde

Tizi-Quzou(ITH1)

IDstitutdestechniquesde Bou-Saada(ITH)

34
36
38

COted'lyojre.

Lyc6eprofessionnelhOtelier

Ethjonie

TheGambia

Gambia Hotel School

Kenya UtaliiCollege

.MiImk. 40
40
42
42
44
44
45
45
49
1. 2. 3. 4. 5. 6. 7. CentredeformationprofessionneIlede Benslimane (CFPH) Centrede formationprofessionnelledeCasablanca(CFPH) Centrede formation enrestaurationtraditionnelledeRahat(CFRl)

EcoledeOuarzazate(ERO)

Ecolede Fes (EHF) .

Ecoled'EIJadida

Ecoled'Agadir(ERA)50

51
52
53
54
55
56
8. 9. 10.

11.Ecole

de Rabat (EHR) Ecole dejeunesfilles deTanger(EHJF) Ecole hllteli&edeMarrakech(EHM). 58
59
60

Mozambique

HotelEscolaAndalucia

Seychelles

SeychellesPolytechnique

St!nt!gal

deDakar(ENFHTD)

Centredeformationdeperfectionnement

Mtelier(CFPH)

Tunisie

61
61
62
62
63
63
64
64
69
1. 2. 3. 4. 5. 6. ZambiaInstitutsuperieurd'hotellerieet detourismede

SidiBou-Said(ISHT) .

Ecolehotelierede Nabeul (EHN)

EcolehotelieredeSousse(EHS)

EcolehotelleredeMonastir(EHM)

EcolehotelieredeHarnmanet(EHH)

Ecole deJerba(EHJ) .

EvelynHomeCollege

ofAppliedArtsandCommerce

HotelCateringandTourismStudies

70
71
72
73
74
75
76
76

Zimbabwe

BulawayoTechnical School

ofHotel andCatering

Questionnaire.

ii 80
80
81

FOREWORD

(firsl edition)

II has

becomenecessarytoprepareafirstissueof in TourisminAfrica"becauseoflhe increasing various sectors oftourism developmem.

Thepresentvolumeis theproductofcollaboration

between thelntemotionalLabour Orgonisation (lLO) and the United Nations Economic

Commission

forAfrica(ECA).ECAwould like10 expressits sincere grasitude to fLO/HOTOUR as wellas to the ILO Regional Offices in Africa and thefieldexperts whoprovidedinvaluable assistance in the collection ofthedata required forthepublicationofthis Directory.ECAalso availsitselfofthis opportunity to commend fLO/HOTOUR foritsqualityand sincere collaboration. We are convinced that it is through concrete action, undertaken in aspirit of wholehearted cooperation that thettuemauonal organizationswouldfulfiltheir responsibility to

AfricanSlates.

ThisDirectory ismeantforofficials responsible

forIraining agents in thefieldoftourism.The informauon contained in the responses to a questionnaire sent to all

ECAmemberStates have

been publishedwithou:arrychanges.Theprofiles receivedfromthe countries are alsopresentedin theiroriginal form,soastogive the agents responsible fortourismdevelopmentin Africa access tofirst-handinformationprovided bytheir counterparts.

ECA'scommentson and analysisofthe

i,!!ormationhasbeentranslatedinto English Or

French In accordance wllh currentpracticeat

ECA.Theseconstiuae thefirstpartofthe

Directory.

AfieldmissioncarriedoUiaspartofthe

assessmentofskilledmanpowerneedsfor the which,togetherwuhtheresponses to the questionnaire,enabledustomakea better analysisofthesituaticn. iii

AVANTPROPOS

(de lapremiere

Mition)

est devenu necessaire dufai: de la croissance des besoins des Euus africains enpersonnel qualijit pourlesdifferemssecteurs desaatvitesde developpememtouristique.

Lapresemeedition est lefruitd'une collaboration

entrele Bureautmemaiionaldu Travail (BIT) et la Commission economique des Nations Unies pour

I'Afrique(CEA).LaCEAtietuiciaremer

cier non seulemetu la section HOTOUR duBIT mais egalemetu les bureaux de la zone Afrique et les experts du

BITsur le terrain qui ontcollabort

ala collecte desdonneesnecessairesalapublica tion de ce repertoire.C'est en outreI'occasion pourla

CEAde sefetidterde la qualite et de la

sinch/Mdela collaboration qu'elle emretient avec le BIT/HOTOUR. Elle est convaincue que c'est pardes actions concretes menees dans un esprit defranche cooperationque les organisations imernationales assumeront leurs responsabilites vis-a-vis des Euus africains.

Lepresem

repertoireestdestilllauxaUioriles responsoblesdelaformationdesageiusdes entre prises touristiques. Les iriformationsre,uesa partirdu questionnaire envoyeatous les Etats membres de la

CEAomtttpublieestelles quelles.

nn'apasnonplusltejuglnecessaire de traduire en anglais ou enfrancai:lesfiches re,uespuisque nouspensonsqu'ilest necessaire que tes agents engagesdansI'oeuvre de developpement du tourisme ofricain accedent directemem aux informationsfoumiesparleurs partenaires.

Par conire, les commenraireset

analysesfaitspar a lapratiqueen vigueurala CEA. Cela consritue lapremierepartie dela presente publication.

Une mission sur le terrain a

IIIeffectutedansle

cadre de l'EtudesurlesbuaillSenpersonnel les donnlesfoumiesdirectementparlesreponses aux questionnaires. Ce qui a alors permisune meilleure analysedela situation.

Thepreliminaryresultsofthisanalysiswere

includedinthe"Studyonhumanresource professionalsin Africa"(documentsubmittedto the firstmeeting oftheConferenceofAfrican

MinistersofTourismheld inKinshasain

November1987(document

1RA.NSCOMrrRUICMT.113).

It is thewishofEGA,withthecollaborationof

trainingcentresandthecompetentnational oumorutes,to be ableto publishtheDirectoryof on aregular basis,asrequestedbythe meetinginKinshasa(resolutiononhuman resourcesdevelopment).Thoseconcernedare, therefore, requestedtosystemancaltycommunicase updatedinformationon their aaivities to the following address:

Transport,CommunicationsandTourism

Division

Economicc:ommissionfor Africa

P.O. Box 3001

AddisAbaba,Ethiopia

Asampleofthequestionnaireto be filled is

attachedto thisdocument.ECAwouldbe very as to how theDirectorycouldbe improved. iv

Lespremiersrtsultatsdecetteanalysefuren:

indusesdans1'"Etudesurles besoinsen ressourceshumaineset laformationdupersonnel qualifit pour lesprofessionsdutourismeen

Afrique".Onettudeatttprbenttedla

premierereumonde laConftrencedesministres souslacote1RA.NSCOMrrRUlCMT.I13.

LaCEAsouhaitepouvoir,grlltedlacollabora

tion descentresdeformationetdesautorites nationalescompetentes,assurerunecertaine ptriodicittdlapublicalionduRtpertoiredes moyensdeformationprofessionnellepourle tourismeen4friquetellequedemandteparIII lorsde lareuniondeKinshasa(rtsolutionsurIe Aussi leur est-ildemandtde bienvouloirfaireparvenir leurs activitbdl'adressesuivante:

Divisiondestransports,des

communications et dutourisme

Commissiontconomiquepour I'Afrique

Bottepostale 3001

Addis-Abeba(Ethiopie)

Leduquestionnairedremplirestjointd

I'annexede cerepertolre.Inutilede direquela

CEAserait tresheureusederecevoiryoscom

memairesetsuggestionspouramiliorerle repertoire.

BOOK I

ANALYSISOFFINDINGSOFTHESURVEYONTOURISM

TRAININGFACIUTIESINAFRICA

UVREI

FORMATIONTOURIST/QUE

ENAFRIQUE

TRAlNJNGINTOURISMINAFRICA

I.GENERALINFORMATION

Aquestionnairewas sent to the51member States

ofECA.Replies were received from 34 of them.

Theinformation received wascomplementedby

data available at ECA and thosecollectedduring field missions.

Theanalysisoftheinformation

shows that: -Thereare 20 centres in threecountries;one countryalone has

IIcentres;

- 13 ofthe countries which replied to the questionnairehavetrainingestablishments.Of the

51ECA member States, 28 do not have training

establishments; - Only six countries train senior management staff; the others trainjunioror middle-level staff.

The majority of thetrainingcentres are found in

the North African States. Somesubregionshave only one centre.

All the centres are publicestablishments.There

are no private centres.

Level of

Of thetrainingcentres,32 aresecondarylevel and

sixuniversitylevel.

Traininggiven

Fifteen centresprovidehoteltraining;

21combine

hotelmanagementandtourismtraining.

Intake capacity

On thewhole,there are about5,935student

places most ofwhich are in centres located in

North Africa.

Emplovmentopportunities

Sevencentrestrainseniormanagement staff. A

littleover 20centrestrainmiddle management and juniorlevel staff.LA

FORMATIONTOURISTIQUEEN

AFRIQUE

I.GENERALITES

Unquestionnaireaenvoye aux51Etats

membres de la CEA.Trente-quatrereponses fluentrecues. Ces informations ont t!tt!com pletees par des donneesdisponibles ala CEA et celles recueilliesdurantla mission sur Ieterrain.

L'analysede cesinformations

donne: - 3 pays possedent 20 centres de formation; un seul pays en totalise II;

13pays sur les pays ayant repondu

possedent desstructuresde formation. Lenombre total de pays sansstructurede formations'eleve pour les

51Etats membres de la CEAa28;

- 6 paysseulementformentdes cadres superleurs,les autres forment des techniciens de base ou moyens.

Les Etats du nord du continentabritent

I'essentiel

des moyens de formation.Certainessous-regions n'ont qu'unseul centre.

Public dansI'ensemble.Aucune ecole privee,

Niveau de I'enseignement

32 centres du niveau de I'enseignementsecondaire

et 6 du niveauuniversitaire.

Formation

dispensu

15centres de formation hoteliere;21centres de

formation mixte :hlltellerie ettourisme.

Capacitt!d'accueil

Au totalenviron 5 935 places-eleves sont offertes dont la majoritt!en Afrique du Nord.

O¢boucMsoffects

7 centres forment des cadressuperieurs,Un peu

plusd'unevingtainede centresformentdes cadres moyens etdupersonnelde base.

Conditionsofadmission

Only one centre is reserved exclusively for

nationals. All the others are open to nationals of other African countries. The centres are generally open to nationals ofall countries maintaining diplomatic relations with the country concerned.

The "Brevetd'etudesdu premier cycle" (BEPC)

or its equivalent in the English-speaking countries and some evidence ofsecondary schooling, is the basicrequirementfor admission into training centres ofthe secondary school level. Usually a competitive entrance examination is organized for admission.Thehigher institutions require at least a high school certificate or the baccaulaureat and a hotel school diploma or work experience.

In someinstitutions,foreigners are admitted on

thepresentation ofa dossier. For political reasons,thereseems to be a tendency towards greater flexibility in such cases. In our view, such practices undermine teaching standards and thereby to the image ofthe establishments.

Duration

oftraining

Sixty-five per cent

ofthe centres provide courses leasting from two to three years while 35 per cent train people for one year or less.

Language

ofinstruction

The main :subjects are taught in French or

English,depending on the language commonly

used in the country concerned. Knowledge ofa second or third

IlIIlguageis requiredforthosewho

deal directly with tourists.

Title and composition

ofCOUrses

Thereis a wide rangeofcoursesandtitles.In

order to establish equivalence between diplomas and integrate courses, the training programmes should be harmonized. Almost all the institutions provide training foremployment in the hotel sector.Some establishments offer other courses inaddition to those in "tourism"and"travel".

Six centres offer management courses while 15

centres offer courses for guides andtravel agencies, andtravel agencies,andanother 15 centres courses in reception,restaurantlbar, cookingandhousekeeping. 2

Conditionsd'admission

Un seul centre est exclusivement reserve aux seuIsquotesdbs_dbs33.pdfusesText_39

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