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2019 Sustainability Report

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Materiality Report

OUR SYSTEMOUR VALUE

4.4 Customer 045

4.5 Environment 059

4.6 Collaboration 068

4.7 People 078

4.8 Community 089

1.1 CEO Message 003

3.1 CSV Strategy System 030

4.1 Corporate Governance 041

4.2 Ethical and Compliance

Management

043

4.3 Risk Management 044

3.2 Stakeholder Engagement 031

3.3 Sustainability Management Materiality Analysis 032

3.4 Material Topic #1. Producing Eco-friendly Vehicles 034

3.5 Material Topic #2. Customer and Product Safety 036

3.6 Material Topic #3. Social Value Creation 038

1.2 Company Overview 004

1.3 Management Philosophy 006

2.1 New Milestones 009

2.2 New Forms of Mobility 014

2.3 New Values 023

5.1 Business Performance 104

5.2 Facts & Figures 106

5.3 GRI Index 118

5.4 Independent Assurance Statement 122

5.5 About This Report 125

1.4 Vision & Values 007

Appendices

President & CEO,

Hyundai Motor Company

Won Hee Lee

Hyundai Motor Company (Hyundai) was able to further solidify its position as a global automaker amid Concurrently, we are mapping out transformative strategies for a better future.

Uncertainty in the global economy remained high. Electric vehicles, digitalization and mobility services are

bringing a paradigm shift in the automobile industry, demanding the industry to challenge itself to ever

higher standards. Internally, we are laying the foundation in emerging markets for sustainable growth as

2019 North American Car, Utility and Truck of the Year (NACTOY) awards, further solidifying our global

position as a maker of top-quality products. In addition, we ranked top position in J.D. Power"s 2018 US

Initial Quality Study (IQS), and our engine was recognized as WardsAuto"s ‘World"s 10 Best Engines" list

for the second consecutive year. Hyundai was also chosen as the Manufacturer of the Year by BBC"s

we launched the 8th generation Sonata built with advanced digital technologies and a third-generation

mobility experience as well as to improve convenience and safety.

Hyundai is also fulfilling its social responsibilities as a global corporate citizen. In particular, we are

In enhancing customer value, we bolstered our product line-up for the SUV market by unveiling the large

SUV Palisade, and released the new Sonata sporting an array of smart mobility devices. Each and every

innovation in the Industry 4.0 era through collaboration with various stakeholders by establishing Hyundai

CRADLE, an open innovation center, in Silicon Valley, Tel Aviv, Berlin and other global bases.

in FCEVs, an area where we have world-leading technological competitiveness. We will take the lead in

Dear Readers,

I sincerely appreciate all your steadfast support for Hyundai Motor Company over the years.

0031. Introduction2. 2018 Highlights 3. Materiality Report 4. Sustainability Performance5. Appendices

2019 Sustainability Report

In promoting collaboration, we are building a partnership of trust with our suppliers with a long-term

supporting their efforts to strengthen capabilities. Our plan for 2019 is to increase our contributions

to the Future Growth Fund that Hyundai Motor Group is implementing for our company-wide tier 1 to 3

suppliers. By funding suppliers experiencing liquidity problems, we seek to help them stabilize their

business and invest in new technologies, thereby bolstering competitiveness of the future automobile industry. As for our people, we are committed to establishing an innovative corporate culture and improving employee safety. We are promptly responding to the ever-changing industry environment by hiring talent through year-round recruitment, and setting up a system where employees can expand their competencies through regular training. We are also building a culture that promotes creativity and

embraces change as a driver of growth. Moreover, we were able to achieve zero fatal accidents at all our

business sites for two consecutive years in 2018, as a result of our world-wide safety and health-related

measures. Lastly, for our community, we are developing and operating programs for creating shared value (CSV) and other ongoing activities, we launched ‘Driving Plus" program in 2019 designed to promote safe driving without fear and other activities developed to create new social values. Furthermore, we are contributing to sustainable development of local communities across the globe by cooperating with

Petra World Heritage Site in Jordan.

Even this very moment, we are making utmost efforts to ‘realize the dreams of humankind by creating a

philosophy which all of us at Hyundai pursues. Thanks to your steadfast trust and interest in Hyundai, we

have been able to achieve unprecedented growth and improve the business foundation for becoming a

global automaker. With deep gratitude, we will pursue sustainable value with unparalleled commitment,

strengthen our fundamental competitiveness, and proactively respond to the changing world. Thank you for driving Hyundai forward to create a future that is remarkable as our past. (Unit: Vehicle sold globally)

Company Overview

Since its establishment in 1967, Hyundai has been continually challenging itself to take on new possibilities as a lifetime partner that provides its customers with new experiences and values. As a global brand that represents Korea, we will develop innovative technology to take a quantum leap forward, thereby leading changes in the automotive industry.

Corporate Information

Credit

Ratings

Korea Ratings: AAA

NICE Investors Service: AAA

Korea Investors Service: AAA

Moody"s: Baa1

S&P: BBB+

No. of

Employees

123,921 persons

CEOsMong Koo Chung,

Euisun Chung, Won Hee Lee,

Eon Tae Ha

Company

Name

Hyundai Motor Company

Type of

Business

Manufacturing business (Production and sales of automobiles)

Production4,635,356 units

Sales RevenueKRW 96,812.6 billion

Total AssetsKRW 180,655.8 billion

Date of

Establishment

(IPO)December 29, 1967
(June 28, 1974)

Global Production and Sales in 2018

(Unit: Vehicle) Korea

721,078

Overseas

3,868,121 Sales

4,589,199

Korea

1,747,837 Production

4,635,356

Overseas

2,887,519

Number of Employees as of 2018

123,921Total

(Unit: Person)

ȹɁȸȿȥKorea

69,755Overseas54,1661234

5 1

North America11,332

2

Europe9,745

3

China18,132

4

India 9,323

5

Others5,634

315,507

Sonata577,662

Tucson

362,315

Accent

282,682

Santa Fe

004 Introduction2. 2018 Highlights 3. M ateriality Report 4. Sustainability Performance5. Appendices2019 Sustainability Report

* As of the end of 2018

702,497

Elantra (Avante)

1314
8 1112
18 16 1517
28
20 2829
19 109
21
22
23
26
25
24
40
35
3233
34
36
37
38
39
31
51
52
45
44
48
47
43
46
53
54
56
57
60
59
42
61
2 1 3 4 5 6 7 49
50
55
58

Europe

Middle East &

Africa

North America,

Central &

South America

Hyundai operates production plants, technology research institutes, and design centers in approximately 200 countries. * As of May, 2019 1

Namyang Technology Research Center /

Namyang Design Center

3

Environmental Technology Center

4

Namyang Technology Research Center Proving Ground

5

Hyundai Motor Ulsan Plant

6

Hyundai Motor Asan Plant

8

Hyundai Motor Group China (HMGC)

10 Hyundai Motor Technology & Engineering Center (China) 11

Sichuan Hyundai Motor Company (CHMC)

12 Sichuan Hyundai Product Development Research Center 13

Hyundai Motor Japan R&D Center Inc. (HMJ R&D)

14

Hyundai Motor Japan (HMJ)

15

Hyundai Motor India Headquarters (HMI HQ)

16

Hyundai Motor India Engineering Pvt. Ltd. (HMIE)

17

Hyundai Thanh cong Commercial Vehicle (HTCV)

18

Hyundai Thanh cong Hyundai Motor Vietnam (HTMV)

19

Hyundai Motor Company Australia (HMCA)

21

Hyundai Top Selection Used Car Co

24

Hyundai Motor Tooling Shandong CO., LTD

27

Genesis Motor China (GMC)

28
Hyundai Motor CV Africa & Middle East Regional Headquarter 29

Hyundai Motor Africa & Middle East Headquarters

30

Africa & Middle East Quality Center

31

Hyundai Motor Europe Headquarters (HME HQ)

32

Hyundai Motor Manufacturing Czech (HMMC)

34

Hyundai Motorsport GmbH (HMSG)

35

Hyundai Motor Company Italy (HMCI)

36

Hyundai Motor Deutschland GmbH (HMD)

38

Hyundai Motor France (HMF)

39
Hyundai Motor Europe Technical Center GmbH (HMETC) / Hyundai Europe Design Center (HEDC) 40

Hyundai Motor Poland (HMP)

41

Hyundai Motor Espana, S.L. (HMES)

42

Hyundai Motor Netherlands b.v (HMNL)

43
Hyundai Motor Commonwealth Independent States (HMCIS) 44

Hyundai Motor Manufacturing Russia (HMMR)

45

Hyundai Truck and Bus Rus (HTBR)

46

Hyundai Assan Otomotiv Sanayi (HAOS)

47
Hyundai Motor Russia & CIS Headquarters (HMR&CIS HQ) 49

Europe Quality Center

50
Hyundai Motor North America Headquarters (HMNA HQ) 51

Hyundai Auto Canada (HAC)

52

Hyundai America Technical Center Inc. (HATCI)

53

Hyundai Motor Manufacturing Alabama (HMMA)

54

CV Central & South America Regional Headquarters

55

Hyundai Motor de Mexico (HMM)

56

HYundai Prccision MEXico (HYMEX)

57

Hyundai Translead (HT)

58
Hyundai America Technical Center Inc. (HATCI California Proving Ground) 59

Hyundai Motor America (HMA)

60

Hyundai Design Center America

61
Hyundai Motor Central & South America Headquarters 62
41
27

0051. Introduction2. 2018 Highlights 3. Materiality Report 4. Sustainability Performance5. Appendices

30

2019 Sustainability Report

The spirit and values that have driven Hyundai Motor Group are defined by three key phrases: ‘unlimited sense of responsibility",

‘realization of possibilities", and ‘respect for humankind". Based on these values, Hyundai established a management philosophy to

“realize the dreams of humankind by creating a new future through ingenious thinking and continuously challenging new frontiers".

Unlimited sense of responsibility

Realization of possibilities

Respect for humankind0061. Introduction2. 2018 Highlights 3. Materiality Report 4. Sustainability Performance5. Appendices

2019 Sustainability Report

GlobalityPeopleCollaboration Challenge Customer

Core Values

Vision

Lifetime partner in automobiles and beyond

Partner for lifetime

Provide brands,

products, and services that cater to our customer at all stages of their lives

Partner for everyday life

Provide services at all

stages of the ownership process to ensure the best customer experience

Partner for happiness

as a space for comfort and pleasure, and pursue innovation in eco-friendly and IT technologies

Management Philosophy

Realize the dreams of humankind by creating a new future through ingenious thinking and continuously challenging new frontiers Realization of possibilitiesRespect for humankindUnlimited sense of responsibility Pursuing sustainable growth with a sense of responsibility towards employees, suppliers, and their families Pursuing the highest quality, to be responsible for the safety and happiness of customers DNA that strives for unlimited growth and advancement Entrepreneurship that enables us to break out of our comfort zone and to take risks Creating real value by turning small possibilities into real achievements

Improving living conditions by providing products and services of the highest quality to the greatest number of people

Being proactive in tackling environmental issues

Contributing to the global community by sharing our success We have selected five core values to practice our management philosophy and core values were created by identifying the unique characteristics embedded in the mindset of our employees that have contributed to our success, and then adding to that a set of values that will act as guidelines for the future for everyone at the company. The five core values will guide not only our business operations but also the decision-making and daily work lives of our people. They will also help us develop a strong sense of community among our employees, and provide a basis for

sustainable growth.We have set our core vision to become a ‘Lifetime partner in automobiles and beyond", in which we are ȥa new space for a better life by creating the best in mobility through customer-centered, eco-friendly, innovative technology and comprehensive services.

Customer

We promote a customer-driven corporate culture by providing the best quality and impeccable service with all of our efforts aimed at satisfying our customers.

Globality

We respect the diversity of cultures and customs, aspire to be the world"s best at what we do, and strive to become a respected global corporate citizen.

Challenge

We refuse to be complacent, embrace every opportunity for greater challenge,

Collaboration

We create synergy through a sense of “togetherness" that is fostered by mutual communication and cooperation within the company and with our business partners.

People

We believe that the future of our organization lies in the hearts and capabilities of individual members and will help them develop their potential by creating a corporate culture that respects talent.

Providing the

best customer experience• Service innovation across all customer contact points

Ensuring perfect quality

Improving brand value

Developing human-centered technology for the future

Finding

new growth opportunities• Launching localized strategic models, and improving sales channels Expanding and strengthening the materials and parts industries Developing eco-friendly cars, green technology, and new materials

Optimizing

global operation• Realizing ‘smart scale"quotesdbs_dbs1.pdfusesText_1

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