[PDF] Inside Sales Representative - Calabrio





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The Inside Sales Representative is needed to work in these main areas: Inside Sales Activities Directly support the Sales Team before during and after a sale Work directly with ESTI vendors to construct deals made up of quotations vendor purchase orders and invoices

  • Inside Sales Representative Responsibilities Include

    Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

  • Job Brief

    We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment.

  • Responsibilities

    Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

What is an inside sales representative (ISR)?

The Inside Sales Representative (ISR) role is an entry-level sales role responsible for onboarding new leads onto the Fullscript platform. More... The Data team is a key strategic partner at Fullscript, responsible for providing analytical support for all internal functions to drive effective planning and… More...

How to become an internal sales representative?

Guide the recruiter to the conclusion that you are the best candidate for the internal sales representative job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

What is an international sales representative?

The CTICC appointed International Sales Representatives to assist with lead generation in Europe and America. International association meetings typically last an average of four to five days and have a lead-time of approximately two to three years for bidding and planning.

Inside Sales Representative Page 1

Inside Sales Representative

The Inside Sales Representative is responsible for initiating, driving and supporting all stages of the sales cycle as a key member of the Calabrio account team. ISRs work with account teams on targeting and hunting specific accounts for net new business opportunities. This position will drive the sales activities and communications between Calabrio prospects, current customers and channel partners on new, upsell, cross-sell, upgrades and maintenance renewal opportunities.

The ISR will be responsible for

reporting impact to pipeline & forecast, tracking progress and delivering sales results to sales and executive leadership.

CORE EXPECTATIONS

Work with sales teams to build territory strategies and account plans Work with sales teams to generate key target opportunities Independently hunt net new opportunities for Calabrio and/or reseller/channel partners Drive all components (end-to-end) of the entire sales cycle on appointed opportunities; including but not limited to green field, add-ons, upgrades

Deliver accurate and effective sales quotes

Coordinate Statements of Work for Professional Services offerings Accurately report pipeline and forecast in salesforce.com Drive entire maintenance renewal business with partners & customers Hunt and deliver new opportunities with existing customers Participate in partner marketing campaigns & customer programs to deliver new opportunities

Support other sales efforts as assigned

Understand and adapt to effective sales models and programs Deliver quality and timely sales reports as needed to leadership Maintain product knowledge and demo understanding to effectively position, demo and sell software solutions Stay current and utilize social selling tools (i.e., LinkedIn) Other core expectations as defined and requested by your direct supervisor/manager and sales leadership

CORE COMPETENCIES

The Calabrio ISR must be coachable. Excellent verbal, written and interpersonal communication skills to interact with team members, senior support personnel, high level personnel and customers Ability to work independently and as part of a team Excellent troubleshooting and creative problem solving skills, know when to act quickly

Strong sales aptitude

Ability to constantly enhance one's sales and technical acumen

Experience with program management

Inside Sales Representative Page 2

Must have consistent drive, flexibility, willingness to learn, and sales aptitude

Ability to adapt to changing priorities

Pleasant speaking voice

Excellent customer service skills

Highly motivated, results oriented

Competitive zeal

Requires confidence, persistence, and an outgoing personality Ability to learn new software quickly and become a power user Ability to articulate needs for process improvements Other core competencies will be defined by your direct supervisor/manager

EXPERIENCE/EDUCATION

B.A. in business management, marketing or equivalent Minimum of 2 years inside sales experience in a B2B environment

Technology or software experience preferred

Solution-selling, The Challenger Sales or similar sales model experience preferred

MENTAL/PHYSICAL REQUIREMENTS

Ability to sit for long periods of time depending on your position and/or getting up and down through your work shift

Frequent alpha/numeric keyboarding

Ability to view a computer for a long period of time

REQUIRED WORK SCHEDULE

This position requires a range from 40-60 hour work week This is not an 8-5, Monday through Friday position. The expectation is that the ISR will maintain availability before and after typical business hours as well as weekends.

WORKING RELATIONSHIPS

Report to the Sales Manager

Work closely with all areas of the company; sales personnel, peer software engineers, group leads and other employees and departments within the company Direct work with prospects, customers and partners

COMPANY POLICY/PROCEDURES COMPLIANCE

Inside Sales Representative Page 3

Follow all company policies and procedures as well as local, state and federal laws concerning employment to include, but not limited to: I-9 information, EEOC, Civil

Rights and ADA.

BENEFITS

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental, vision and 401k benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To learn more about our company please visit: www.calabrio.com To apply to this career opportunity follow this link:

ABOUT CALABRIO

Calabrio, Inc. is a growing software company that delivers highly innovative solutions for businesses that want to take their customer service organizations to the next level. Through call recording, workforce management, performance management and analytics, Calabrio customers have a new level of information about their customers and about their business. Calabrio delivers the most flexible, intuitive solutions in the i ndustry, and our unique approach is why Gartner placed us as the only vendor in the visionary quadrant this year Calabrio, Inc. is an equal opportunity employer. Copy Right © 2015 Calabrio, Inc.quotesdbs_dbs17.pdfusesText_23
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