[PDF] SafeNet Authentication Client (Mac) ReadMe

View - Download SafeNet Authentication Client (Mac) ReadMe

Previous PDF

Next PDF

SafeNet Authentication Client (Mac) ReadMe 1

© SafeNet Inc. 2010 March 2010

SafeNet Authentication Client (Mac) ReadMe

Version 8.0 Revision A

Release Date: March 2010

This document contains last minute information about SafeNet Authentication Client (Mac) 8.0. We recommend reading the following documents before implementing the solution:

Contents

1. Support ........................................................................................................ 1

2. Licensing ....................................................................................................... 2

3. Default Password ........................................................................................... 2

4. Supported Platforms ....................................................................................... 2

5. New Features ................................................................................................ 2

6. Limitations .................................................................................................... 2

7. Resolved Issues ............................................................................................. 3

8. Known Issues ................................................................................................ 3

1. Support

We work closely with our reseller partners to offer the best worldwide technical support services. Your reseller is the first line of support when you have questions about products and services. However, if you require additional assistance you can contact us directly at:

Telephone

You can call our help-desk 24 hours a day, seven days a week:

USA: 1-800-545-6608

International: +1-410-931-7520

Email You can send a question to the technical support team at the following email address: support@safenet-inc.com

Website

You can submit a question through the SafeNet Support portal: http://c3.safenet-inc.com/secure.asp

SafeNet Authentication Client (Mac) ReadMe 2

© SafeNet Inc. 2010 March 2010

2. Licensing

The use of this product is subject to the terms and conditions as stated in the End User

License Agreement.

3. Default Password

All Tokens are shipped from our factory with a default password (PIN) 1234567890. The end user must enter this default password when logging on to Token for the first time and then change it to a secure personal password.

4. Supported Platforms

SafeNet Authentication Client (Mac) 8.0 supports Mac OS X 10.6 (Snow Leopard) on both Intel 32-bit and Intel 64-bit platforms. Note: Mac Power PC is not supported in this release.

5. New Features

The following features were introduced in SafeNet Authentication Client 8.0 (Mac):

User Interface is branded with SafeNet Branding

Support for 64-bit Intel platform

Support for eToken NG Flash 4.5, eToken NG Flash 4.5 and eToken NG Flash 5.3

Anywhere (in VSR mode) authnticators

6. Limitations

Number Description Solution/Workaround

20395 eToken PKI (Mac) 5.0 does

not support smart card logon using eToken Virtual. 14520
(Legacy)

When eToken Properties is

run with a non-administrator password, as expected, the administrator-only options in the eToken Initialization

Parameters window

(Advanced>Initialize eToken>Advanced) are not enabled. If changes are now made (to the enabled options), the changes are not saved. eToken Properties must be run with administrator privileges to enable any of the token settings to be changed.

SafeNet Authentication Client (Mac) ReadMe 3

© SafeNet Inc. 2010 March 2010

7. Resolved Issues

DEFECT

ID # MKS ID#

Description

21604 79421 Support initialization of FIPS tokens with 2048 bit keys.

20872 79424 It is possible to install eToken PKI Client (Mac) 5.0 on Mac

Power PC, even though Mac Power PC is not supported in this release.

20491 79430 TOHUH LV MQ MNLOLP\ PR RSHQ µ FOMQJH 3MVVRRUG µ RLQGRR LQ

multiple ways at the same time.

8. Known Issues

Number Description Solution/Workaround

14408

Sometimes, after rebooting

the computer, the eToken

PKI Client Tray Icon does

not respond.

In the Mac OS X Activity Monitor (located at

/Applications/Utilities/Activity Monitor) end the PKIMonitor process with the higher

Process ID (PID). The process restarts and

the PKI Client Tray Icon appears. 14409
(Legacy)

If an attempt is made to

close the operating system while eToken Properties is running, the shutdown process halts.

This is a known Qt issue.

Close eToken Properties before closing the

operating system. 14476
(Legacy)

After inserting a token that

displays a password expiration warning and then clicking on "Please click here to change your password" the Change Password window fails to open.

Select Change Password in the eToken PKI

Tray menu.

14478 It is not possible to open the

eToken PKI Client Tray Menu by right-clicking on the eToken PKI Client Tray Icon.

Open the eToken PKI Client Tray Menu by

clicking on the eToken PKI Client Tray Icon with the left mouse button. 14506
(Legacy)

After connecting an eToken

Virtual, clicking the tray icon

and selecting Generate OTP, the Generate OTP window is not the active window and may be hidden by another window.

Move the window that is obstructing the

Generate OTP window.

SafeNet Authentication Client (Mac) ReadMe 4

© SafeNet Inc. 2010 March 2010

Number Description Solution/Workaround

14653 If an attached eToken is

moved to a different USB slot on the computer, eToken PKI Client may stop responding.

Re-boot the computer.

14673 If two eTokens are attached

to the computer and an attempt is made to switch between the eTokens on the eToken PKI Client Tray

Menu, the eToken PKI Client

Tray Menu may stop

responding.

In the Mac OS X Activity Monitor (located at

/Applications/Utilities/Activity Monitor) end the PKIMonitor process with the higher

Process ID (PID). The process restarts and

the PKI Client Tray Icon should now function correctly.

20186 After inserting an eToken,

opening the Mac Keychain

MQG VHOHŃPLQJ ³IRŃN MOO

NH\ŃOMLQV´ LP LV QRP SRVVLNOH

to log on to the Keychain again.

Re-insert the eToken.

20242 If an eToken is inserted and

removed quickly, when it is inserted again it is not recognized by eToken PKI

Client.

Re-insert the eToken one more time. This

time it is recognized by eToken PKI Client.

20244 After installing eToken PKI

Client (Mac), the tray icon

might fail to run.

Start the eToken PKI (Mac) tray icon

(monitor) manually from the applications folder.

20265 eToken might not be

recognized and eToken

Properties may fail to open

after performing one of the following actions: rebooting

Mac OS X, awakening the

computer from sleep mode or logging on.

This is caused by an error in

the PCSCD process.

Reboot the computer.

20272 Sometimes, when opening

an encrypted mail message in the Mac OS X Mail application for the first time, the Mail application stops responding.

Reopen The Mail application.

SafeNet Authentication Client (Mac) ReadMe 5

© SafeNet Inc. 2010 March 2010

Number Description Solution/Workaround

20367 Installing eToken PKI Client

(Mac) does not install the security module in Firefox

Install the security module in Firefox

manually. See eToken PKI Client (Mac) 5.0

20393 It is not possible to close

eToken Properties by right clicking on the dock icon and selecting Quit.

To close eToken Properties, click on the

close button(X) on the eToken Properties window.

20428 If the computer is in sleep

mode and is then awoken by inserting an eToken, the eToken is not recognized.

Restart the computer.

quotesdbs_dbs29.pdfusesText_35

[PDF] Utilisation comparée des formules de THORNTHWAITE, TURC

[PDF] Etre adolescent aujourd 'hui - MDPH

[PDF] BIPOLARITE ET GROSSESSE : QUELS THYMOREGULATEURS?

[PDF] Etre Cavalier Galop 1 ? 4

[PDF] Etre Cavalier Galop 1 ? 4

[PDF] Être citoyen français

[PDF] lexique résumé citations - WebLettres

[PDF] Être élève en Angleterre et en France

[PDF] Être enseignant aujourd 'hui - Philippe Meirieu

[PDF] Etre et Avoir au présent Etre et Avoir au présent

[PDF] Sujet d 'étude : Être ouvrier en France (1830-1975)

[PDF] Sujet d étude : Être ouvrier en France (1830-1975)

[PDF] Livret 1_Une attitude positiveindd - Joyce Meyer

[PDF] Question scientifique ou philosophique? Jean Gayon

[PDF] vivant ou non vivant