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SNCF Quick Reference Page | 1

O V E R V I E W

Sabre Rail SNCF is a Sabre application to easily shop, book, ticket and exchange SNCF railway content. Sabre Rail SNCF is available to all Sabre

subscribers having a distribution agreement with SNCF.

All PNR and profile information is completely synchronized between booking systems and automatically merged back for you. With unmatched pre-

and post-to offer your customers a rounded travel experience including SNCF Rail options. N A V I G A T E T H R O U G H T H E A P P L I C A T I O N Sabre Rail SNCF application is designed in the wizard workflow way to help you follow all required steps and complete all necessary data. You can start the booking process by using three different paths: You can create a new SNCF reservation from scratch by 1. clicking New PNR You can start booking a new SNCF reservation by clicking 2. New PNR with profile if your traveler information is stored in Sabre You can retrieve a SNCF reservation using a record locator 3. You may also use any workflow steps (itinerary, Passengers, Seats, Contact info) to quickly move through sections. Note: We advise however to follow the workflow steps order as some steps require certain data provided on the earlier steps to proceed. B O O K I N G N E W R E S E R V A TI O N ² N O P R O F I L E U S E D . N E W P N R

Availability searching available offers

Outbound and optionally return offers- review and selection of returned offers with prices Itinerary review and confirmation of the selected itinerary

Passengers adding passengers data

Seats specify seats preferences

Contact info provide agency contact information if necessary Finalize review and finalize all provided data, reassign fares to passengers if needed PNR Summary review SNCF PNR summary or your recent actions

Quick Reference Sabre Rail SNCF - Reservation

SNCF Quick Reference Page | 2

A V A I L A B I L I T Y

One-way trips provide only outbound connection details and times Return trips provide outbound and inbound details of the trip Request availability: From/To. Provide direction of your travel giving origin and destination rail station Station codes: By adding the city you would like to travel and clicking the magnifier, you can get station codes. Select from the list a station code you would like to travel Specify date and time of travel: Use the calendar to specify your departure or arrival date or enter date and time manually. If you select By Arrival your search will return trains that will reach destination at specified date and time. You may limit the search to only direct connection by selecting Direct trains only. Connection Options. This is an optional section. You may use it in case you would like to specify the exact train number you want to travel with or specify station train stops on the go. Fare filters Use fare filters to limit your search by providing fare profile criteria: Fare profile: (Business, Leisure), Discount cards, Pet, special services (handicapped), etc. At least one Fare profile must be selected.

FCE code: Company discount number

CUI: Promotion code that you can receive directly from

SNCF e.g. on your mobile phone.

Travel Class: You may narrow your search by selecting

First/Second class.

Fare flexibility: Provide Full/Semi/Non Flex: define restriction policy for aftersales operations. Passenger type: Provide passenger type to limit your search.

Click Search when you are done selecting

SNCF Quick Reference Page | 3

O U T B O U N D / R E T U R N O F F ERS

This step allows you to select the best option for your traveler. SNCF displays available connections in time order presenting all important details including direction of travel (From/To), numbers of stops train makes on the go (Stops), Time of departure and arrival (Time), duration of the trip (Duration) and exact train number (Train no). Click Details to have access to additional information on the connection.

Train Onboard services

All segments in case change of trains is necessary, All fares with number of seats available in each class

Fare conditions

Ticket types

Price.

You may also select your preferred option on that window. Note: Provide the number of passengers traveling with the selected fare. Simply enter number or use up/down arrow to increase or decrease number of party traveling with that offer. Fare Matrix: the Fare Matrix returns fare options according to the Fare filters you selected in the previous section. The first six columns always show the most bookable offers (Preselected), allowing you to compare and choose best value for money option. Note: Provide number of passengers traveling with the selected fare. Simply enter number or use up/down arrow to increase or decrease number of party traveling with that offer. Click Select Fare to confirm the selection and proceed to the next step.

SNCF Quick Reference Page | 4

I T I N E R A R Y

Once you click Select Fare you are able to review your selected itinerary. Follow these steps to confirm or modify your itinerary:

Click (x) next to the segment to delete.

Add more segments to your itinerary by clicking Add more segments. You are then directed to the Availability screen. Select the new segment.

Click Confirm to advance to the next step

New Open Segments functionality is available for each travel segment:

Tick (v) in the Pure Open column.

Time, train number and onboard services are removed, as an open segment is requested.

Agent can add boarding point to the open segment

New information related to CO2 emission is available for each travel segment. This information is displayed in:

Offers

Itinerary

PNR Summary

Also, information on connected segments is available by placing your mouse over the train number. Add more segments to your itinerary by clicking Add more segments. You are then directed to the Availability screen. Select the new segment.

Click Confirm to advance to the next step

SNCF Quick Reference Page | 5

P A S S E N G E R S

Add or reduce passengers travelling or modify existing passenger´s data. Data marked with (*) is mandatory and depends on the ticket type requested

Click (+)Add Traveler to add a passenger

Click (x) to remove a passenger

Confirm the passenger data and advance to the next step.

Notes:

You may upload passenger data from SNCF profile database by entering SNCF Loyalty Card (FID) number and clicking the search magnify button. All data stored in that profile will be moved to the designated fields in Passenger and Contact Info section. By using the Accessibility drop down menu, you may request special equipment for physically impaired persons.

S E A T S

Now, there is a more descriptive seats selection component. Each value has now both code and name. You can select one of the pre-defined options as well as input the code manually You can specify the number of seats for each segment and seating preferences. If you skip this step, the system will assign the seats automatically.

SNCF Quick Reference Page | 6

1 Provide seat preference for every segment and passenger

travelling.

2 Click Confirm Seats to advance to the next step.

Notes:

Three methods for seats selection:

Seats preference: Window or Aisle, Compartment type

Space comfort, etc.

Exact seat: Request exact seat location by Coach and

Seat number.

Next to seat: Request a seat next to specified seat. You may indicate if traveler is a Disabled companion For eligible trains you may also specify Meals, Berth or Beds preference or contingent types etc. (see: Appendix) The system notifies you if the number of seats selected matches the number of passengers defined in the Passengers section

C O N T A C T I N F O R M A T I O N

Provide Agency contact information. Although this section is optional, it is required to provide your agency email address for

Value paper tickets (TKV).

1. Provide Agency information including names, address,

emails and phones.

2. Confirm contact data to proceed to the next step.

Notes:

Necessary data can be automatically populated when stored in the Sabre or SNCF profile. If you add the email address, you will be able to END the record without adding additional information

F I N A L I Z E

Review fares and provide necessary data to finalize your booking.

Check your itinerary and passengers

Check assigned Class/Fare/Passenger code and correct or reassign fares if necessary Select Ticket type that will be issued for passengers in Ticket type combo

Select Pricing type (e.g. Guaranteed price)

Select Form of payment (default and recommended is Cash)

SNCF Quick Reference Page | 7

Steps:

By Clicking Confirm Seats you may verify the actual seats assignment Click Book. Your reservation will be done on SNCF side and the PNR summary of SNCF reservation will be displayed If you select Automated synchronization, which is the default option, your SNCF reservation will be automatically merged to Sabre and your PNR locator will be presented on top of the application screen, and displayed in your active host session (*A)

Important notes:

Fares may not be assigned in case of multiple passengers traveling with different fares. Correct the fare assignment using drop down button in

the fare section

Your preselected fares (on the Outbound/return step) will be visible on top of the list. You can also select other fares returned for that

connection

In case of multiple passengers traveling use Split wishes section to define splitting reservation to multiple PNRs if required

To make sure seats requested are confirmed by SNCF are satisfied with seat assignment

S N C F P N R S U M M A R Y

This is the Review step where you can check if your recent actions were properly reflected in the SNCF PNR. In case you requested synchronization to Sabre, your PNR will be also presented with Sabre PNR locator and PNR displayed (*A) in the Sabre active session. Confirmation, error or warning message are presented on top of the section. After booking your trip, you can perform the following actions:

Issue tickets

Modify your itinerary

Modify passengers

Modify contact information

Cancel itinerary

Reload PNR

Ignore PNR

PNR synchronization

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