[PDF] Mémoire SECTION(4) : La gestion des

View - Download Mémoire

Previous PDF

Next PDF

y

Scientifiqueyy

présentéyenyvueydeyl"obtentionyy desyressourcesyhumainesyy

THEMEyy

1-Gen-1r2Ag3GeL-e2nr rA1e-2e1reei-G2Ag3eeL-Gevg3a1A2Gee

Présentéfpar

fhf

L"étudiantefhfRIHILIfIminafSouadf

f

Sousflafdirectionfdu

fhf

Professeurf%ENDII%DILLIH7fIff

Dr7f%OUâHIKHI7fIff Maîtrefdefconférencef f UniversitéfdefTlemcenfffffffffffff Présidentf

Dr7f%ENDII%DILLIH7fIf Professeurff f UniversitéfdefTlemcenff Encadreurf Dr7fKERZI%I7fIf Maîtrefdefconférencef f UniversitéfdefTlemcenff Examinateurf Dr7fTI%ETfIOUIL7fWff Maîtrefdefconférencef UniversitéfdefTlemcenff Examinateurf Dr7fMOULIYfKHITIR7fRf Maîtrefdefconférencef UniversitéfdefTlemcenff Examinateurf f f e Le sLpLshaLe 72rbLpLute ms0e I491'x"fe noise voue voitaLue e Le)oidsravet7poa2uLsetoitLepre2srtatidLeri*epLp(sLvedLe+is,e e 4ulauye+LetaLuve-eL*nsapLsepre2srtatidLe-etoitLvebLvenLsvouuLveNiae pgouterad7e-epLuLse-e(aLuehLetsr)rab0e x)Lhe bgradLe dLe caLie toite niavvrutye +grae nie rhML)LsehLe )oibierauva10e e e e Le taLuve -e sLpLshaLse tsève vn7harbLpLute poue tsève hMLse e LesLpLshaLepretsèvehMèsLeprpruerauvaeNiLepLvelsèsLve uoive)LuouvedLe)a)sL0e e mLve sLpLshaLpLutve vgrdsLvvLute rivvae -e poue laruh7e Lte e Le uLe noissrave oi(baLse poue ouhbLe 4ade xMpLde noise vre

Introduction générale

C H A P I T R E I : Approches théoriques et relations de travail

Lesphadlsrhe

éoutLin bèm3 4d"cfd"x :55phlN"x a"x hpv:erx:srhex

éoutLin b2m3 M"x lhey"esrhex lhcc"lsry"x

éoutLin bgm 3 M" x7earl:crx0"

éoutLin bIm 3 M9rex5"lsrhe ad sp:y:rc

uhelcdxrhe

C H A P I T R E II : Comprendre les conflits

Lesphadlsrhe

éoutLin bèm 3 uhel"5sx "s a1'rersrhex

éoutLinb2m 3 M"x l:p:ls1prxsrfd"x a"x lhe'crsx

éoutLin bgm 3 M"x ery":d( a" lhe'crsx

éoutLin bIm 3 M"x lhe'crsx ldcsdp"cx :d x"re a"x hpv:erx:srhex uhelcdxrhe C H A P I T R E III : Gérer les conflits dans les organisations

Lesphadlsrhe

éoutLinbèm 3 M"x 5prelr5:d( 0ha"x a" v"xsrhe ba" c91cr0re:srhe ) c: lhcc:*hp:srhem

éoutLin b2m 3 M: e1vhlr:srhe

éoutLinbgm 3 M" p"lhdpx :d sr"px "s c"x ehdy"cc"x s"ea:el"x éoutLinbIm 3 M: v"xsrhe a"x lhe'crsx 5:p c: lh00derl:srhe uhelcdxrhe C H A P I T R E IV : Etude de cas " EPE SOITEX » éoutLinbèm 3 +p1x"es:srhe v1e1p:c" a" c9"esp"5prx" éoutLinb2m 3 ,1sNhahchvr" a9rey"xsrv:srhe p"s"ed" éoutLinbgm 3 M"x p1xdcs:sx lNr''p1x ad xhea:v" "s :e:c7x" a1s:rcc1 uhelcdxrhe a" c91sda" lhelp-s"

Conclusion générale

Annexes

Index des figures

Bibliographie

INTRODUCTION GENERALEy

?? ?? !0 ? 1 ?2? ?3?? ?2?( ??3? 45? ??3? * ????3? *?? ?? !?3? *???? ??? ????3?*????? ??3?? ? 67 ????? ? 68 ????? ??2?? ???&49-#:? ? 1 ???2????

C H A P I T R E I

Approches théoriques

et relations de travail

INTRODUCTION:

MF :oinsde 2oi 0oiida0Doi àa3Fseoi Ddeisino 4 :50o0 2oi se2sPs2ai on 2oi

0olFnsdei DdlloDnsPoi 2o n0FPFslu

Mo DdeinFn oin -soe DdeeaS ltaesPo0i 2oi 0olFnsdei r0dcoiisdeeolloiS 2a Ddeclsn on

2o lF e5:dDsFnsde DdlloDnsPo itoin r0dcde253oen 3d2scs5 Fa Dda0i 2oi n0oeno 2o0esN0oi

Fee5oiu

vF03s loi edaPolloi r0Fnspaoi pas den 3F0pa5 loi 0olFnsdei r0dcoiisdeeolloiS ltFccs03Fnsde 2o ltoen0or0sio Dd33o lsoa s3rd0nFen 2o lF e5:dDsFnsde DdlloDnsPoS ltseinFa0Fnsde 2a 2sFld:ao idDsFlS lF ime2sDFlsiFnsde 2oi o3rldm5i y pas cden ndano rF0nso

2a 0oedaPollo3oen 2oi DdeDornsdei 2o ltd0:FesiFnsde 2a n0FPFslu

fdai Po00dei 4 n0FPo0i Do DàFrsn0oS loi r0seDsrFloi Frr0dDàoi nà5d0spaoi 2oi d0:FesiFnsdeiu "e ioDde2 lsoaS edai r0drdidei ae Fro01a ia0 lF eFna0o 2a 2sFld:ao idDsFl 2o ltoen0or0siou "eiasnoS sl edai io3-lo e5DoiiFs0o 2t5Pdpao0 loi dansli on loi FDnoa0i pas

3Neoen 4 aeo e5:dDsFnsde 2meF3spao on occsDFDo y 2o Do cFsnS edai F-d02o0dei loi

DdePoensdei DdlloDnsPoiS loi d0:FesiFnsdei ime2sDFloi on 4 lF cse ltseiroDnsde 2a n0FPFsl on ide 0?lo 2Fei lo DF20o 2o lF r05Poensde on 2a 0N:lo3oen 2oi Ddeclsniu

SECTION(1):QUELQUES APPROCHES DES ORGANISATIONS

MF 05Pdlansde se2ain0sollo F3d0D5o Fa Cz

N3o isNDlo oe:oe20o aeo edaPollo cd03o

2o n0FPFslu

Mo n0FPFsl oe aiseou Mo ioDnoa0 se2ain0sol Fnns0o aeo 3Fse 2téaP0o F:0sDdlo roa F2Frn5o 4 lF r0d2aDnsde on patsl PF cFllds0 sen5:0o0u )tF-d02 Frr0oens 2Fei ae ronsn Fnolso0 2o 35DFespao 2o vàslF2olràso rasi daP0so0S Dden0o3Fèn0oS se:5esoa0 oe Dàoc 4 lF gs2PFlo Lnool ,d on oecse DdeialnFen oe d0:FesiFnsde se2ain0solloS 6u7u8Fmld0 oin lo cde2Fnoa0 2o ltqL8 9d0:FesiFnsde O iDsoenscspao 2a n0FPFslV 9TVu vda0 8Fmld0 9Làdr gFeF:o3oen CzRAS v0seDsrloi dc iDsoenscsD gFeF:o3oen CzRzV de roan Fa:3oeno0 lF cFs-lo r0d2aDnsPsn5 2o ltdaP0so0 iFei Fa:3oeno0 iF cFns:ao on oe lo :0FnscsFen 2o 3oslloa0i iFlFs0oiu Lolde lasS sl etoxsino pataeo cF1de 2tox5Dano0

0Fnsdeeollo3oen on occsDFDo3oen aeo nEDào 9nào deo -oin bFmV on DàFpao daP0so0 roan

hn0o cd035 rda0 2oPoes0 oxDolloen 4 ae rdino 2dee5u ,toin 4 lF 2s0oDnsde patsl seDd3-o

2o 25DdaP0s0 Doi 35nàd2oi on 2o cda0es0 loi rdiis-slsn5i 2o ro0coDnsdeeo3oenu

+ $,* -.) ( loi nEDàoi 2o DdeDornsdeS 2td0:FesiFnsde 2o Dden0?lo on 2tox5Dansde iden Ddecs5oi 4 2oi ro0ideeoi 2scc50oenoiu + ./ $*) ( lo r0dDoiiai 2o r0d2aDnsde oin 2sPsi5 oe nEDàoi 5l53oenFs0oi Ddecs5oi 4 2oi daP0so0i ir5DsFlsi5iu ( loi 35nàd2oi 2o n0FPFsl iden FeFlmi5oiS

25Dd3rdi5oiS Dà0ded35n05oi rasi 0FnsdeFlsi5oi Fcse 2o 05Flsio0 2oi :Fsei 2o

no3ri on 2oi 5Dded3soi 2o :oinoiu L5loDnsde iDsoenscspao 2oi daP0so0i on oen0Fèeo3oen 2o lF 3Fse 2téaP0ou ê2FrnFnsde 2oi dansli Fax nEDàoi 4 05Flsio0. LFlFs0o Fa 0oe2o3oenu jaolpaoi 2siDsrloi 2o 8Fmld0 ( ù0Fenn ô ( 9rlFeese:V on ùsl-0onà 6 9Ls3rlscsDFnsde on

Dà0ded35n0F:o 2oi 3daPo3oeniVu

Moi ls3snoi 2o ltqL8 ( loi 2sicdeDnsdeeo3oeni idDsFaxu Moi DF2oeDoi s3rdi5oi 4 ltàd33o rF0 lF 3FDàseo da rF0 lo Dà0ded35n0F:oS lF

3dedndeso 2a n0FPFslS lF e5:dDsFnsde 2o ltsesnsFnsPo se2sPs2aolloS oe:oe20oen 4 no03o 2oi

2sicdeDnsdeeo3oeni idDsFax 9na0e dPo0S F-ioen5si3oS FDDs2oeni 2a n0FPFsl.V n0F2asiFen

lF 253dnsPFnsde 2oi iFlF0s5iu

0 1 2 # $%3(0&)

6Fmdl Dd3rlNno ltFrr0dDào nFmld0soeeo oe FeFlmiFen lo n0FPFsl 2oi 2s0s:oFeniu sl

oin 4 lF 2s0oDnsde Do patoin 8Fmld0 4 ltFnolso0u çl oin lo r0o3so0 4 25cses0 Do pao edai Frroldei FaIda02tàas 3FeF:o3oenu % ê23sesin0o0 Dtoin 4 lF cdsi r05Pds0S d0:Fesio0S Dd33Fe2o0 on Dden0?lo0âu 4 5 $0) 67 !5 $%'3(08) ( çl 25:F:o aeo nmrdld:so 2oi d0:FesiFnsdei cde25o ia0 ltd0s:seo 2o ltFand0sn5

9Frnsna2o 4 cFs0o d-io0Po0 PdldenFs0o3oen 2oi d020oiV patsl 2sinse:ao 2a rdaPds0

9Frnsna2o 4 cd0Do0 ltd-5siiFeDoVu Mo rdaPds0 FrrF0nsoen Fax r0dr0s5nFs0oiS ltFand0sn5

paFen 4 olloS l5:sns3o loi 2s0s:oFeniu , .1 ( 0ordio ia0 lF ro0ideeFlsn5 2a loF2o0 9ôu6d02S

êu,s0ndDeS guEdaiiFDS gu)FiiFalnVu

, ( oin cde25o ia0 loi r05D52oeni on loi aiF:oiu % Mo loF2o0 nsoen ide Fand0sn5 2o ide inFnan idDsFl 2den sl F à50sn5S on ltoxnoeisde 2o Donno Fand0sn5 oin csx5o rF0 lF Ddana3o âu ,toin lo DFi rF0 oxo3rlo 2oi oen0or0sioi cF3slsFloi pas io n0Fei3onnFen ia0 rlaisoa0i :5e50Fnsdeiu , 5 ( 9Fand0sn5 0Fnsdeeollo on l5:FloV 0ordio ia0 2oi r0dnoDnsdei Ia0s2spaoi cd03Flsi5oiu Mo no03o 2o -a0oFaD0Fnso etoin rFi r5Id0Fnsc rda0 gFx 7o-o0 Fa Dden0Fs0o lF -a0oFaD0Fnso oin rda0 las lF cd03o lF rlai occsDFDo 2td0:FesiFnsdeu

MF -a0oFaD0Fnso iarrdio (

O Feo in0sDno 25csesnsde 2oi d-IoDnsciS 2oi nEDàoi on 2oi 0oirdeiF-slsn5i 2o

DàFDaeu

O Feo in0aDna0o rm0F3s2Flo 9às50F0DàspaoV pas Dden0?lo ndan on ae iminN3o

Ddà50oen 2o 0N:loi on 2o r0dD52a0oiu

OFe o3rlds pas 25roe2 2oi paFlscsDFnsdeiu

,o 3d2Nlo oin 0Fnsdeeol on i5Da0siFen rasipatsl ro03on 2o r0dn5:o0 loi iFlF0s5i Dden0o ltF0-sn0Fs0o 2a Dàocu gFsi ae cd03Flsi3o oxDoiisc oin ida0Do 2o

2micdeDnsdeeo3oen 9-a0oFaD0Fnso 2Fei ide FDDornsde r5Id0FnsPoV (

• çeiFnsicFDnsde 2a ro0ideeolu • GoIon 2o lF edaPoFan5S 2o ltseedPFnsdeu • 6d0no 05isinFeDo Fa DàFe:o3oen on 0s:s2sn5 2oi 05rdeioi 2o ltoen0or0sio cFDo

Fax idllsDsnFnsdei 2o ltoePs0deeo3oenu

,o 3d2Nlo can ae no3ri Dolas 2oi :0Fe2oi oen0or0sioiu êaIda02tàas lo 3oslloa0 oxo3rlo 2td0:FesiFnsde -a0oFaD0Fnspao oin Do0nFseo3oen Dolas 2o lF cdeDnsde ra-lspaou 0 + 9": 2 6: ,onno Frr0dDào 0d3rn FPoD ltFeFlmio nFmld0soeeo pas Ddeis2N0o ltse2sPs2a Dd33o aespao3oen 3dnsP5 rF0 ltF0:oenu Lden Fseis r0si oe Dd3rno loi -oidsei rimDàdld:spaoi

9V 9seclaoeDo 2o Lu60oe2V 2o ltàd33o Fa n0FPFsl on loi DàFe:o3oeni 2o

3oenFlsn5 idDsFlo 9DdenoinFnsde 2o ltqL8S 5PFlaFnsde 2oi paFlscsDFnsdeiS D0sio 2o

CzTz.Vu

0 6# $%%8(&8) ; 7*, 2<.(C

ê rF0ns0 2toxr50soeDo 05Flsi5oi 4 lF 7oino0e "loDn0sD 9CzTHOCzATVS "lnde gFmd F

253den05 lts3rd0nFeDo 2o ltàd3d:5e5sn5 2tae :0daro 2o n0FPFsl 9d-IoDnsci r0dr0oiS

idls2F0sn5V on 2o lF rF0nsDsrFnsde 92siDaiisdeS Dddr50FnsdeV 2Fei ltoccsDFDsn5 2a n0FPFslu

005.1 6< $(8%(=8)

1 ( çl 3on oe 5Ps2oeDo 2oi 2scc50oeni -oidsei 2o ltàd33o Fa n0FPFslu G5rde20o 4 ioi -oidsei ro03onn0F 4 ltoen0or0sio 2o 3dnsPo0 ide ro0ideeolu

04 2/5 $(040888)

1 $.1 0 Loi n0FPFax lo Dde2asioen 4 DdeDla0o pao ltàd33o DdeeFèn 2oax DFn5:d0soi 2oi -oidsei ( OMoi -oidsei 2toen0onsoe 9-oidsei 2tê2F3V ( 053ae50FnsdeS Dde2snsdei 2o n0FPFslS i5Da0sn5 2o lto3rlds . OMoi -oidsei 2o 05FlsiFnsde 9-oidsei 2tê-0FàF3V ( êPFeDo3oenS eFna0o 2a n0FPFslS 0oirdeiF-slsn5. MF 05rdeio 4 Doi -oidsei oin ida0Do 2o 3dnsPFnsdeu MF 0FnsdeFlsiFnsde on lF is3rlscsDFnsde 2a n0FPFsl oe den FrrFaP0s lo DdenoeaS sl cFan 2deeo0 Fa iFlF0s5 2oi nEDàoi rlai Dd3rloxoiS rlai 2o ls-o0n5 on 2o 0oirdeiF-slsn5u Mtd0:FesiFnsde 2a n0FPFsl 2dsn ro03onn0o 2t5Psno0 lo 35Ddenoeno3oen on r0dPdpao0 lF iFnsicFDnsdeu çl r05Ddesio ( OMt5lF0:siio3oen 2oi nEDàoi ( 0Fiio3-lo3oen ia0 ae 3h3o rdino 2o n0FPFsl 2o nEDàoi 5l53oenFs0oi r05D52o33oen 05rF0nsoi oen0o rlaisoa0i dr50Fnoa0iu OMtoe0sDàsiio3oen 2oi nEDàoi ( Ddeisino 4 2deeo0 ae Ddenoea rlai paFlscs5 on rlai

0oirdeiF-lo 4 ae rdino 2o n0FPFslu

03> < $%(8(3=)

#1 *

MF 2meF3spao 2a :0daro

9AV 5na2so lF 3FesN0o 2den lo :0daro is3rlo DdlloDnsde

2tse2sPs2ai Fa 25rF0n PF io Ddeinsnao0 oe 3slsoa 2tFDnsdeu

0 )1 2$$

71* ( FLê CzIAS loi Fand0sn5i Dào0Dàoen 4 seDsno0 loi 35eF:N0oi 4 Ddeid33o0 2oi

F-Fni 93oni 35r0si5i on 2sccsDsloi 4 Ddeio0Po0V Fcse 2t5Psno0 lo 0Fnsdeeo3oen 2oi Fan0oi

3d0DoFax 2o PsFe2ou

,d33oen seclaoeDo0 lo Dd3rd0no3oen 2tae :0daroS % loi 35eF:N0oi F350sDFseoi âS on lo DdePFseD0o 2o 3d2scso0 ioi àF-sna2oi 2o Ddeia3FnsdeJ )oax 35nàd2oi Pden hn0o anslsi5oi Far0Ni 2o Dla-i on FiidDsFnsdei c53seseoi ( ? 1,. ( 2oi Ddec50oeDoi PFenFen loi 350snoi ean0snsci 2oi F-Fniu 0 ?1 1,.( Fr0Ni aeo -0NPo secd03Fnsde loi co33oi iden sePsn5oi 4 2siDano0

2o r0d-lN3o oe :0daro idai lF Dde2asno 2tae Fes3Fnoa0.

9, ( MF Ddeid33Fnsde 2oi F-Fni io0F CR cdsi rlai s3rd0nFeno FPoD lF 2oaxsN3o

35nàd2ou

OMtoen0onsoe se2sPs2aol da lF r0drF:Fe2o 2o lF 3Fiio lFsiioen ltse2sPs2a 2Fei aeo isnaFnsde idlsnFs0o d0S ltaeo 2oi r0seDsrFloi 05isinFeDoi Fa DàFe:o3oen oin lF D0Fseno

2o ltse2sPs2a 2o it5DF0no0 2oi ed03oi 2a :0darou

OMF 2siDaiisde oe :0daro on lF r0sio 2o 25Dsisde DdlloDnsPo oe F35lsd0Fen lo

2o:05 2ts3rlsDFnsde 2oi se2sPs2ai roan iaiDsno0 ae 3daPo3oen DdlloDnsc 2t5Pdlansde 2oi

Dd3rd0no3oeniu

çl oin 2deD rlai cFDslo 2o 3d2scso0 loi àF-sna2oi 2tae :0daro pao Dolloi 2tae se2sPs2a r0si sidl53oenu MF 2meF3spao 2a :0daro n0daPo 2o ed3-0oaioi FrrlsDFnsdeiS ednF33oen ( K)Fei lF 25Dsisde on lF 3sio oe éaP0o 2a DàFe:o3oen ( 3soax PFan Dào0Dào0 4 F3oeo0 lo :0daro 4 F23onn0o lF 0o3sio oe paoinsde 2o ioi ed03oi 2o Dd3rd0no3oen rlan?n pao 2toxo0Do0 2oi r0oiisdei 2Fei lo ioei 2a DàFe:o3oen 9ida0Do 2o 05isinFeDoS

2o noeisdei on 2o DdeclsniVu

K)Fei loi inmloi 2o 3FeF:o3oen on loa0 seclaoeDo ia0 lo Dls3Fn on lo cdeDnsdeeo3oen 2tae :0daro 9iar50sd0sn5 2a loF2o0iàsr 253dD0FnspaoVu 9CV 4 + "6 A Moi seiaccsiFeDoi 2o lt5Ddlo 2oi 0olFnsdei àa3Fseoi on loi D0snspaoi 4 ltoeDden0o

2a Dda0Fen 3Fnà53Fnspao Pden Dde2as0o Fa 25Poldrro3oen 2o edaPolloi nà5d0soiu

,onno 5Ddlo io r0drdio 2t5na2so0 loi cFDnoa0i rimDàdld:spaoi on 25Dsisdeeoli seclaoe1Fen ltoccsDFDsn5 2o ltoen0or0siou MF rimDàdld:so 2o lF nà5d0so % vdinOôFbnàd0esoeeo â 9CV (

4+ 6 B $(84('3) ., A @

Les principes de la théorie X

OMtàd33o F aeo FPo0isde see5o rda0 lo n0FPFsl y sl Dào0Dào 2deD 4 lt5Psno0u Oçl cFan lo Dden0Fse20oS lo 2s0s:o0S lo Dden0?lo0S lo 3oeFDo0 2o iFeDnsdeiu OMtse2sPs2a d02seFs0o Fs3o io ioens0 2s0s:5S sl casn loi 0oirdeiF-slsn5iS sl F roa

2tF3-snsde on Dào0Dào FPFen ndan lF i5Da0sn5u

Les principes de la théorie Y

OMo n0FPFsl etoin es F:05F-lo es 25rlFsiFen oe ids y is ltàd33o etFs3o rFi ide n0FPFsl Dtoin rF0Do patsl F 5n5 Dde2asn 4 eo rFi ltFs3o0u OMLàd33o oin DFrF-lo 2o 25no03seo0 2oi d-IoDnsci on 2o loi 05Flsio0u Oçl eo D0Fsen rFi loi 0oirdeiF-slsn5iS Dtoin rda0 las ae 3dmoe 2toe0sDàsiio3oen on

2tsen50hn Fa n0FPFslu

MF nà5d0so M on ide inmlo 2o 2s0oDnsde 253dD0Fnspao

9TV oin lF rlai occsDFDo DF0 ollo

0ordio ia0 2oi 3dnsPFnsdei r0dcde2oi on ro03on 2tsen5:0o0 loi -ani se2sPs2aoli on Doax

2o ltd0:FesiFnsdeu

40 1? 9 C $, (04)

Moi n0FPFax 2o Do r0dcoiioa0 2o rimDàdld:so se2ain0sollo r0dlde:oen Doax 2o "lnde gFmd on 2o NuMobse ia0 loi 0olFnsdei 2o ltàd33o Fa n0FPFslS sl itsen50oiio rlai rF0nsDalsN0o3oen Fax inmloi 2o loF2o0iàsr on 4 loa0i seclaoeDoi ia0 ltoccsDFDsn5 2o ltoen0or0siou 3)+0 )45 Lolde MsOo0n loi io0PsDoi occsDFDoi cFs-lo3oen occsDFDo den noe2FeDo 4 25roe20o

2o DF20oi nFmld0sinoiS loi io0PsDoi occsDFDoi io0Fsoen 2s0s:5i rF0 2oi DF20oi d0soen5i

o3rldm5i rda0 loipaoli lo 0?lo 2o Dàoc Ddeisino 4 :50o0 2oi :oei on ede 2oi cdeDnsdeiu

44 ., , 2

1 $D7 :5 ,1 (=%)

Ls3de itsen50oiio Fa r0dDoiiai 2o 25Dsisdeu çl 0o3on oe DFaio lF PFloa0 dr50Fnds0o 2oi 3d2Nloi 3Fnà53Fnspaoi on Frr0dcde2sn lo DdeDorn 2o 0FnsdeFlsn5 ls3sn5o9CVu Moi ls3snoi 2o lF 0FnsdeFlsn5 ( Mt5na2o 2a r0dDoiiai 2o 25Dsisde 3den0o pao lF

0FnsdeFlsn5 2oi 25Dsisdei 9DtoinO4O2s0o pao loa0 F25paFnsde Fa -anV oin ls3sn5oS oe occon (

OMtoePs0deeo3oen oin n0dr Dd3rloxo rda0 hn0o Frr05àoe25 2Fei iF ndnFlsn5u OMF DdeeFsiiFeDo 2oi Ddei5paoeDoi 2o lF 25Dsisde oin ndaIda0i c0F:3oenFs0ou Oçl oin Dda0Fen oe r0Fnspao 2o etoxF3seo0 patae ed3-0o 0oin0osen 2o Dàdsx rdiis-loiu êseisS 2Fei lF rlarF0n 2oi DFiS ltse2sPs2a Ddec0den5 4 ae Dàdsx Ddein0asn ae

3d2Nlo is3rlscs5 2o lF 05Flsn5 oe io 05c50Fen 4 iF r0dr0o oxr50soeDo9lo Dd3rd0no3oen

oin 2deD rlai àF-snaol pao 0Fsidee5Vu Ltsl eo roan io 05c50o0 4 ide oxr50soeDo ltse2sPs2a PF Dào0Dào0 aeo idlansde pas las Frrd0no ae esPoFa 2o iFnsicFDnsde 3ses3a3S oe occon iF

0FnsdeFlsn5 ls3sn5o 9cFano 2o no3riS 2tsecd03Fnsde da 2o DFrFDsn5V eo las ro03on rFi 2o

n0daPo0 aeo idlansde drns3Flo 9sl oin rF0 oxo3rlo c05paoen pao n0dsi 2oPsi idsoen iaccsiFeni oe oen0or0sio rda0 r0oe20o aeo 25Dsisde 2t5pasro3oenVu 3 "2: $0) ( ,o 3daPo3oen oin siia 2oi n0FPFax 3oe5i rF0 lo 8FPsindDO çeinsnano 2o Mde20oi

2Fei loi Fee5oi CzHR ia0 lo DdeDorn 2tsen5:0Fnsde idDsFlo on noDàespao 2a n0FPFslu

Mt5Ddlo idDsdnoDàespao oePsiF:o ltoen0or0sio Dd33o ae iminN3o

9AV 9ae

oeio3-lo 2t5l53oeni oe seno00olFnsdeV on FeFlmio loi Ddei5paoeDoi 2o ltsen0d2aDnsde 2o edaPolloi noDàespaoi 2o r0d2aDnsdeu 6

SECTION(2): LES CONVENTIONS COLLECTIVES

+:": + :E:": "E ( % MF DdePoensde DdlloDnsPo 2o n0FPFsl 9,,8V oin ae Dden0Fn e5:dDs5 rF0 loi o3rldmoa0i on loi o3rldm5i PsiFen 4 FDDd02o0 Fax iFlF0s5i 2oi FPFenF:oi rF0 0Frrd0n 4 lF lds on loi 0N:lo3oen paFen Fax Dde2snsdei 2to3rlds on 2o n0FPFsl da :F0Fensoi idDsFloi â 9CVu Mo l5:silFnoa0 Fl:50soe 25csesn % lF DdePoensde DdlloDnsPo â Dd33o 5nFen ae FDDd02 5D0sn ia0 ltoeio3-lo 2oi Dde2snsdei 2to3rlds on 2o n0FPFsl rda0 aeo da rlaisoa0i

DFn5:d0soi r0dcoiisdeeolloiu

MtFDDd02 DdlloDnsc oin ae FDDd02 5D0sn 2den ltd-Ion n0Fsno 2tae da 2oi FiroDni

25no03se5i 2oi Dde2snsdei 2to3rlds on 2o n0FPFsl rda0 aeo da rlaisoa0i DFn5:d0soi

idDsdr0dcoiisdeeolloi 2o Don oeio3-lou çl roan Ddeinsnao0 ae FPoeFen 4 lF DdePoensde

DdlloDnsPou

Moi DdePoensdei on FDDd02i DdlloDnsci iden DdeDlai Fa iose 2tae 3h3o d0:Fesi3o o3rldmoa0 oen0o lto3rldmoa0 on loi 0or05ioenFeni ime2sDFax 2oi n0FPFslloa0iu Moi DdePoensdei DdlloDnsPoi roaPoen FPds0 aeo FrrlsDFnsde eFnsdeFloS ldDFlo da ls3sn5o 4 aeo oen0or0sio on eo roaPoen hn0o 25cFPd0F-loi Fax iFlF0s5iS DtoinO4O2s0o rlai

Dden0Fs:eFenoi pao lF ldsu

Moi DdePoensdei DdlloDnsPoi ro03onnoen aeo 3d2scsDFnsde 2oi 0olFnsdei 2a n0FPFsl iFei 0oDda0s0 4 lF Pdso l5:silFnsPoS -oFaDdar rlai lda02ou Moi DdePoensdei DdlloDnsPoi roaPoen hn0o DdeDlaoi rda0 aeo 2a05o se25no03se5o da 25no03se5ou Moi DdePoensdei DdlloDnsPoi iaiDorns-loi 2toxnoeisde DdeDo0eFen aeo -0FeDào

2tFDnsPsn5 2Fei ide oeio3-lou "lloi iden e5:dDs5oi rF0 loi 0or05ioenFeni 2o Donno

-0FeDào idai lF r05is2oeDo 2o ltseiroDnoa0 2a n0FPFslu "lloi Dd3rd0noen ae Do0nFse ed3-0o 2o 3oensdei d-ls:Fnds0oi rF0 oxo3rlo lF :0sllo 2o iFlFs0oi da loi Dde2snsdei

2to3-FaDàou

"lloi ro03onnoen lo n0Fsno3oen 2oi r0d-lN3oi DdeD0oni 2o 053ae50FnsdeS 2o Dde:5S 2o Dde2snsdei 2o n0FPFslS Faxpaolloi iden Ddec0den5i loi rF0noeFs0oi idDsFaxu "PsnFen ltF0-sn0Fs0o 2o ltaeslFn50FlS 2deeFen Fax iFlF0s5i da Fa 3dsei 4 loa0i

0or05ioenFeni lF rdiis-slsn5 2tseno0Poes0 occsDFDo3oen 2Fei lF Pso 2o ltoen0or0sioS ollo

Ddeinsnao 4 Ddar ia0S lo rlai occsDFDo sein0a3oen 2o r05Poensde 2oi Ddeclsni 2a n0FPFslu 0 :": + :E:": "E Mo Ddenoea 2oi DdePoensdei DdlloDnsPoi oin ls-0oS nFen patsl 0oiroDno loi d-IoDnsci

2oi DdePoensdei 25csesi rF0 lF lds l5:silFnsPo pas 25no03seo loi 5l53oeni pao roan n0Fsno0

lF DdePoensde on Doi 5l53oeni iden loi iasPFeni 9CV (

CO ,lFiiscsDFnsde r0dcoiisdeeollou

TO fd03oi 2o n0FPFslS m Dd3r0si loi àd0Fs0oi 2o n0FPFsl on loa0 05rF0nsnsdeu

AO LFlFs0oi 2o -Fio 3ses3a3 Dd00oirde2Fenu

IO çe2o3esn5i ls5oi 4 ltFeDsoeeon5S Fax àoa0oi iarrl53oenFs0oi da Fax Dde2snsdei 2o n0FPFsl m Dd3r0si ltse2o3esn5 2o Pdeou QO v0s3oi ls5oi 4 lF r0d2aDnsPsn5 on Fax 05ialnFni 2a n0FPFslu RO gd2Flsn5i 2o 053ae50Fnsde Fa 0oe2o3oen rda0 loi DFn5:d0soi 2o n0FPFslloa0i

DdeDo0e5iu

HO Go3-da0io3oen 2o c0Fsiu

SO v50sd2o 2toiiFs on r05FPsiu

zO )a05o 2o n0FPFsl occoDnsc rda0 loi o3rldsi 4 cd0noi iaI5nsdei da Dd3rd0nFen

2oi r50sd2oi 2tseFDnsPsn5u

CRO ê-ioeDoi ir5DsFloiu

CCO v0dD52a0oi 2o DdeDslsFnsde oe DFi 2o Ddeclsni DdlloDnsci 2o n0FPFslu

CTO Lo0PsDo 3ses3a3 oe DFi 2o :0NPou

CAO "xo0DsDo 2a 20dsn ime2sDFlu

5*785!5429:55

4)$$ ).

CIO )a05o 2o lF DdePoensde on 3d2Flsn5i 2o 0oDde2aDnsdeS 2o 05Psisde da 2o

25edeDsFnsdeu

4:E:":

"E +:"9D9 " :E:": 9:B D9 9 Lolde lo l5:silFnoa0 Fl:50soeS % DàFpao d0:Fesi3o o3rldmoa0 roan 2sirdio0

2taeo DdePoensde DdlloDnsPo 2toen0or0sio da hn0o rF0nso r0oeFeno 2taeo DdePoensde

DdlloDnsPo 2tae 0Fe: iar50soa0 âu

Moi DdePoensdei DdlloDnsPoi pas 25rFiioen lo DF20o 2o ltd0:Fesi3o o3rldmoa0 iden 05ran5oi 2o 0Fe: iar50soa0 2Ni ld0i patolloi iden e5:dDs5oi on DdeDlaoi rF0 2oi d0:FesiFnsdei ime2sDFloi 2o n0FPFslloa0i on 2to3rldmoa0i 0oDdeeaoi 0or05ioenFnsPoi

2Fei lo DàF3r 2tFrrlsDFnsde ioDnd0solS r0dcoiisdeeol da no00snd0sFl 2oi2sni DdePoensdei

on FDDd02i DdlloDnsciu

3 :B": +

:E:": "E MF e5:dDsFnsde 2oi DdePoensdei DdlloDnsPoi oin 3oe5o rF0 2oi Dd33siisdei rF0snFs0oi

9TV 2o e5:dDsFnsde Dd3rdi5oi 2tae ed3-0o 5:Fl 2o 0or05ioenFeni ime2sDFax

2o n0FPFslloa0i on 2to3rldmoa0i 2T3oen 3Fe2Fn5i rF0 Doax patsli 0or05ioenoenu

Moa0 25is:eFnsde oin 2a 0oiid0n 2o DàFDaeo 2oi rF0nsoi 4 lF e5:dDsFnsdeu vda0 loi DdePoensdei DdlloDnsPoi 2toen0or0sioiS DàFDaeo 2oi rF0nsoi roan hn0o

0or05ioen5o rF0 n0dsi 9RAV 4 iorn 9RHV 3o3-0oiu

vda0 loi DdePoensdei 2o 0Fe: iar50soa0S loi 0or05ioenFeni 2o DàFDaeo 2oi rF0nsoi eo roaPoen oxD52o0 9CCV dePo 3o3-0oiu vda0 lF Dde2asno 2oi e5:dDsFnsdei DdlloDnsPoiS DàFDaeo 2oi rF0nsoi 25is:eo ae r05is2oen pas oxr0s3o lo rdsen 2o Pao 3FId0snFs0o 2oi 3o3-0oi 2o lF 25l5:Fnsde patsl

Dde2asn on 2den sl 2oPsoen lo rd0noOrF0dlou

7 3 2 ):62

SECTION(3) : LE SYNDICALISME

% Lme2sDFn ( :0daro3oen 2o ro0ideeoi oxo01Fen loa0 FDnsPsn5 2Fei aeo 3h3o -0FeDào 2o 35nso0 da 2Fei ae 3h3o ioDnoa0 2tFDnsPsn5 PsiFen 4 Fiia0o0 lF 25coeio 2o loa0i sen50hni r0dcoiisdeeoli on 2o loa0i Dde2snsdei 2o n0FPFsl âu Moi cdeDnsdei 2oi ime2sDFni on loa0 s3rd0nFeDo 2Fei loi 0olFnsdei 2o n0FPFsl

25roe2oen 2oi n0F2snsdei eFnsdeFloi olloiO3h3oi 5n0dsno3oen Dde2snsdee5oi rF0

ltàsinds0o on rF0 loi Dde2snsdei 2t53o0:oeDo 2a 3daPo3oen ime2sDFlu Moi ime2sDFni iden 0oDdeeai rF0 loi rdaPds0i ra-lsDi Dd33o 2oi rF0noeFs0oi r0sPsl5:s5i oe 3FnsN0o idDsFlo on Dd33o 2oi FDnoa0i 2o lF rdlsnspao Dden0FDnaollo 9siiai

2o lF e5:dDsFnsde DdlloDnsPoV on iden c05pao33oen sePoinsi 2o 3siisdei 2o :oinsde

9d0:Fesi3oi 2o i5Da0sn5 idDsFloS io0PsDoi 2o rlFDo3oenVu

çl oxsino 2oax :0Fe2oi DFn5:d0soi 2o ime2sDFni ( Moi ime2sDFni r0dcoiisdeeoliS Dd3rdi5i 2o ndai loi r0dcoiisdeeoli 2taeo -0FeDào 2tFDnsPsn5 9Dd33o loi 5loDn0sDsoeiS loi DàF0roenso0i da loi s3r0s3oa0iV on loi ime2sDFni 2o ltse2ain0so ir5Dscspao 2o ltFand3d-slo rF0 oxo3rlou çl oxsino 5:Flo3oen 2oi ime2sDFni 0or05ioenFeni loi 3o3-0oi 2o lF cdeDnsde ra-lspaoS loi o3rldmoa0i 9ime2sDFni rFn0deFaxV on loi ime2sDFni 0o:0darFen 2oi iFlF0s5i ia0 lF -Fio 2o loa0 paFlscsDFnsde 9noli 2oi ime2sDFni 2o DF20oiVu )Fei lF rlarF0n 2o Doi rFmiS loi ime2sDFni iden c52505i oeS 2o :0Fe2oi Doen0Floi ime2sDFloi y nolloi pao lF Ddec5250Fnsde :5e50Flo 2a n0FPFsl 9,ù8V oe 60FeDoS da ltê3o0sDFe 6o2o0Fnsde dc lF-d0 Fe2 ,de:0oii dc se2ain0sol d0:FesiFnsdei 9ê6MO,çqV Fax "nFniOFesiS da oeDd0o lo E0snsià 80F2o Fesde ,de:0oii 98F,Vu 0 FG" D B:9 $+9" @:+ B9:) )tFr0Ni lF l5:silFnsde 2a n0FPFsl y % loi n0FPFslloa0i iFlF0s5i 2taeo rF0n on loi o3rldmoa0i 2tFan0o rF0nS den lo 20dsn 2o cde2o0S 4 Don occonS 2oi d0:FesiFnsdei ime2sDFloi da 2tF2à50o0S 2o cF1de ls-0oS on PdldenFs0oS 4 2oi d0:FesiFnsdei ime2sDFloi oxsinFenoi 4 """=>884 lF ioalo Dde2snsde 2o io Ddecd03o0 4 lF l5:silFnsde oe Ps:aoa0 on Fax inFnani 2o Doi d0:FesiFnsdei ime2sDFloiu Moi d0:FesiFnsdei ime2sDFloi iden Fanded3oi 2Fei loa0 cdeDnsdeeo3oen on

2sinseDnoi rF0 loa0 d-Ion on 25ed3seFnsde 2o ndano FiidDsFnsde 4 DF0FDnN0o rdlsnspaou

"lloi eo roaPoen rFi oen0onoes0 FPoD olloi FaDaeo 0olFnsde patollo idsn d0:Fespao da in0aDna0olloS es 0oDoPds0 2o ia-PoensdeiS 2dei on lo:i idai paolpao cd03o pao Do idsn

2o loa0 rF0nS es rF0nsDsro0 4 loa0 cseFeDo3oen â

9CVu

8danocdsiS loi 3o3-0oi 2o ltd0:FesiFnsde ime2sDFlo iden ls-0oi 2tF2à50o0

se2sPs2aollo3oen Fax FiidDsFnsdei 4 DF0FDnN0o rdlsnspaou Moi 3o3-0oi 2taeo d0:FesiFnsde ime2sDFlo den loi 20dsni on d-ls:Fnsdei csx5oi rF0 lF l5:silFnsde oe Ps:aoa0 on loi inFnani 2o lF 2sno d0:FesiFnsde ime2sDFlou

8dan 3o3-0o 2taeo d0:FesiFnsde ime2sDFlo F lo 20dsn 2o rF0nsDsro0 4 lF 2s0oDnsde

on 4 ltF23sesin0Fnsde 2o ltd0:FesiFnsde 2Fei lo DF20o 2o ioi inFnaniS 2o ide 0N:lo3oen sen50soa0 on 2oi 2sirdisnsdei 2o lF r05ioeno ldsu Moi d0:Feoi 2o 2s0oDnsde 2o ltd0:FesiFnsde ime2sDFlo iden 5lai

9TV on 0oedaPol5i

iolde 2oi r0seDsroi 253dD0Fnspaoi on Ddecd0353oen Fax inFnani on 0N:lo3oeni pas loi

05:siioenu

4 9 9 " D"96: + 9B: Moi 0oiida0Doi 2oi d0:FesiFnsdei ime2sDFloi iden Ddeinsna5oi rF0 (

OMoi DdnsiFnsdei 2o loa0i 3o3-0oiu

OMoi 0oPoeai ls5i 4 loa0i FDnsPsn5iu

OMoi 2dei on lo:iu

OMoi ia-Poensdei 5Poenaolloi 2o lt5nFnu

7 3 6D@ )taeo rF0nS ltoxsinoeDo 2tae ime2sDFn 9da 3h3o lF is3rlo rdiis-slsn5 2o ide oxsinoeDoV roan oxo0Do0 aeo seclaoeDo is:escsDFnsPo ia0 lF DFrFDsn5 2o lto3rldmoa0 2o :50o0 ioi 0oiida0Doi àa3Fseoiu )tFan0o rF0nS loi ime2sDFni ro03onnoen idaPoen Fax o3rldm5i 2td-noes0 2oi o3rldmoa0i Do patsli 0oDào0DàoenS DtoinO4O2s0o 2oi Dde2snsdei 2to3rldsi cFPd0F-loiS 2oi iFlFs0oi DdeDa00oensoli on aeo i5Da0sn5 2to3rldsu

31* # * 1*#

MF ime2sDFlsiFnsde F idaPoen rda0 occonS 2o 052as0o lF 3F0:o 2o 3FeéaP0o 2o lF

2s0oDnsde oe Do pas DdeDo0eo lto3-FaDàoS ltFccoDnFnsde 2oi 0oiida0Doi àa3Fseoi on

lts3rlFenFnsde 2o edaPolloi 35nàd2oi 2o n0FPFsl da ltd0:FesiFnsde 2a n0FPFslu )o rlaiS n0Ni idaPoenS loi ime2sDFni d-nsoeeoen rda0 loa0i 3o3-0oi 2oi 20dsni pao loi o3rldm5i ede ime2spa5i eo rdiiN2oen rFiu

301* # * 1*#,

vda0 loi n0FPFslloa0iS loi -ani 2tae ime2sDFn iden 2tF-d02 0ols5i Fax FiroDni DdeD0oni 2tae o3rldsu MF :0Fe2o 3FId0sn5 2oi n0FPFslloa0i oins3oen pao loi ime2sDFni den lo rdaPds0 2tF35lsd0o0 loi iFlFs0oi on loi Dde2snsdei 2o n0FPFsl y r0oipao FanFen D0dsoen patsli rdiiN2oen 5:Flo3oen lo rdaPds0 2tF35lsd0o0 lF i5Da0sn5 2to3rlds on roeioen patsli den lo rdaPds0 2o r0dn5:o0 loi o3rldm5iu vF0 Fslloa0iS 2sPo0ioi oepahnoi 05PNloen pao loi o3rldm5iS patsli idsoen da ede ime2spa5iS Dào0Dàoen 4 Dd3-lo0 2Fei loa0 3slsoa 2o n0FPFsl loi paFn0o d-IoDnsci iasPFeni ( :F:eo0 ae iFlFs0o DdePoeF-loS n0FPFsllo0 oe ndano i5Da0sn5S FPds0 ae àd0Fs0o 2o n0FPFsl 0FsideeF-lo on n0FPFsllo0 2Fei ae 3slsoa F:05F-lou & 9D9 MF in0aDna0o ime2sDFlo 25is:eo lo da loi 25l5:a5i ime2sDFax DàF0:5i 2o lFquotesdbs_dbs31.pdfusesText_37

[PDF] conflit de génération exposé

[PDF] le conflit des générations causes et conséquences et solutions

[PDF] clivage de loyauté définition

[PDF] conflit de loyauté séparation

[PDF] conflit de loyauté au travail

[PDF] conflit de loyauté conséquences

[PDF] conflit de loyauté famille recomposée

[PDF] conflit de loyauté myriam david

[PDF] conflit de loyauté définition

[PDF] conflit de loyauté divorce

[PDF] conflit de loyauté placement familial

[PDF] conflit de loyauté auteur

[PDF] les types de conflits pdf

[PDF] communication et gestion des conflits pdf

[PDF] cours de gestion des conflits pdf