[PDF] Conditions particulières Support Premium

What does OVH do with my personal data?

• OVH is authorised, as a Processor acting under Client’s instruction, to process the Controller’s Personal Data to the extent necessary to provide the Services. The nature of operations carried out by OVH on Personal Data may be computing, storage and/or any such other Services as described in the Agreement.

How do I report an incident to OMH?

• For OMH-hosted providers, Adult BH HCBS and CORE Services incidents must be reported to OMH only. Such reporting is done through the NYS Incident Management Reporting System (NIMRS), a secure, web-based, quality management tool. For OASAS-hosted providers, Adult BH HCBS and CORE services

When is an incident discovered?

• An incident is “discovered” at the time a mandated reporter witnesses a reportable incident, or when another person provides a mandated reporter with 2 information that gives him/her reasonable cause to suspect a reportable incident has occurred. •Individual (receiving services) refers to a HARP member admitted to Adult BH HCBS or CORE Services.

Where is the incident section located?

• The Section is organizationally situated between the Branch and the Incident Command. Branch: The organizational level having functional and/or geographical responsibility for major aspects of incident operations.