UPU Global Monitoring System (GMS) PDF

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UPU Global Monitoring System (GMS)

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[PDF] UPU Global Monitoring System (GMS)

One common objective - improving quality of service worldwide • Global Monitoring System (GMS): A measurement system to track performance and quality

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© UPU 2009 - All rights reserved

UPU Global Monitoring

System (GMS)General Parameters

© UPU 2009 - All rights reserved

The Vision• 191 member countries / 650,000 post offices• Largest logistics chain in the world• Over 430 billion letters and 6 billion parcels per year

• One common objective - improving quality of service worldwide • Global Monitoring System (GMS): A measurement system to track performance and quality improvement

© UPU 2009 - All rights reserved

•Mail is handed over to destination Post •Arrival time is captured by RFID •Mail goes to delivery office •Panellist receives test letter•Panellist drops test letter •Letter goes to post office •Letter is sent to destination Post •Calculate delivery time

The concept

• Affordability • Openness • Reliability • Interoperability • AvailabilityThe Challenges

• Within Posts - Bespoke semi-active system developed for Posts (Industrialized Countries) - In use for 15 years - Proven performance - Cost of transponders of 20 USD/ unit - Relatively small scale transponder production - Proprietary technology / non competitive environment - New experiences with UHF passive technology in several Posts for domestic letter mail quality measurement

The benchmark on RFID technology

• Across several sectors - UHF passive RFID systems driven by several sectors (Retailing / logistics, etc.) - Production of UHF passive RFID equipment in large quantities - Substantial investments in R&D - Significant performance improvement - Open standard architecture (EPC is) / highly competitive environment (multiple suppliers) - Consistent cost reduction (cost of transponders 0,30

USD/unit)

- Significant progress in the adoption of regulations by countries

The benchmark on RFID technology

• Affordability - Economies of scale / competition • Openness - Open standards allowing multiple manufacturers and vendors • Reliability - R&D and innovation / improved performance for postal usage case • Interoperability - Inter-operable with multiple solutions

• Availability - globally available thanks to new regulatory environmentsThe gains driven by RFID UHF

• Set up phase from April to July 2009 • Pilot with live test letters running from 3 August in 21 countries • Countries from different regions under different conditions • Objective of pilot is to acquire experience and expertise to facilitate future deployment • Roll out from January 2010 • Expect some 30 more countries to join in 2010; increasing to

100 by 2012.The UPU GMS Pilot

• Extended measurement within the countries • Asset management • Integration with customs measurement • Measurement of parcelsFuture opportunities

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