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Pennsylvania Unemployment

Compensation Handboo

Phone:

Website:

Email:

gov Statements in this handbook are intended for informational purposes only. If there is a conflict between information in

this booklet and the provisions of the Pennsylvania Unemployment Compensation (UC) Law, the Law prevails.

UCP-1 REV 10-22

TABLE OF CONTENTS

ABOUT THIS HANDBOOK........................................................................... 2

PURPOSE OF THE CLAIMANT HANDBOOK ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘2

CONTACT INFORMATION ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘2

LANGUAGE ASSISTANCE͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 2

OVERVIEW OF UNEMPLOYMENT COMPENSATION (UC)................................................ 3

ABOUT THE UC PROGRAM͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 3

WE ARE HERE TO HELP YOU͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 3

ELIGIBILITY FOR UC BENEFITS......................................................................4

QUALIFYING FOR UC BENEFITS ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 4

OPTIONS FOR RECEIVING PAYMENT ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 5

AMOUNT OF UC BENEFITS........................................................................ .. 5

WAITING WEEK ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 5

DEDUCTIONS ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 6

MAINTAINING YOUR UC ELIGIBILITY................................................................. 8

SEARCHING FOR WORK ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘8

COMPLETING A WEEKLY CLAIM CERTIFICATION ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 8

REPORTING EARNINGS ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 10

GETTING YOU BACK TO WORK......................................................................11

MANDATORY JOB REGISTRATION͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 11

REEMPLOYMENT SERVICES ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘11

WHEN YOU FIND A NEW JOB͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 12

UC FRAUD....................................................................................... 12

EXAMPLES OF UC FRAUD͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 12

PENALTIES FOR UC FRAUD͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 12

WHAT WE DO TO STOP UC FRAUD͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘13

REPORT SUSPECTED FRAUD͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 13

APPEAL RIGHTS.................................................................................. 13

HOW TO SUBMIT AN APPEAL ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 13

THE APPEAL PROCESS ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 13

REMAINING ELIGIBLE DURING YOUR APPEAL ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 14

............. 14

APPENDIX A - LOGGING INTO UNEMPLOYMENT COMPENSATION (UC) BENEFIT SYSTEM ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘14

PASSWORD RESET͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘14

USERNAME RETRIEVAL ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘18

FORGOT USERNAME AND PASSWORD ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘20

APPENDIX B - GLOSSARY ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘21

APPENDIX C - SAMPLE WORK SEARCH LOG ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘22

APPENDIX D - LEGAL DISCLOSURES ͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ 23

Pennsylvania Unemployment Compensation Handbook1

PURPOSE OF THE CLAIMANT HANDBOOK

CONTACT INFORMATION

There are many ways to contact us:

Go to our Website

Call Us

888-313-7284

Monday - Friday from 8 AM - 4 PM EST

Videophone Service for ASL Users

717-704-8474

Wednesdays 8 AM - noon EST and Fridays noon - 4 PM EST

Text Telephone Service (TTY)

Email Us

uchelp@pa.gov

UC Live Chat

LANGUAGE ASSISTANCE

Accommodations for Individuals with Disabilities

Pennsylvania Unemployment Compensation Handbook 2

OVERVIEW OF UNEMPLOYMENT COMPENSATION (UC)

UC

is a program designed to provide temporary income between jobs to workers who lost their job through no fault of their own - for

Funding for the UC Program

•Providing accurate and complete information •Responding to requests for information right away •Keeping your contact information up to date

UPDATE YOUR CONTACT INFORMATION

to update contact information in both the UC and PA CareerLink® systems͘

For Fastest Service, Go Online

Please visit

Appendix A

Pennsylvania Unemployment Compensation Handbook3

ELIGIBILITY FOR UC BENEFITS

Our agency will review your

ϭ͘,}ÁuµZ]Ç

You must be are some examples of You may receive benefits if you: You may not receive benefits if you: employ er did not have enough work for you

X Were terminated for misconduct

X Are self-employed

You were discharged from your job for reasons that are not considered willful misconduct within 30 days of

If you or your employer disagree on the reason for your unemployment you will be given a chance to explain your side of the

oÇo}}l]vP(}ŒÁ}Œl •Mentally and physically able to work •Legally authorized to work in the United States

Pennsylvania Unemployment Compensation Handbook 4

OPTIONS FOR RECEIVING PAYMENT

AMOUNT OF UC BENEFITS

Please review the

WAITING WEEK

Pennsylvania Unemployment Compensation Handbook5

DEDUCTIONS

Earnings

Overpayments

Child Support

•Owe court-ordered child support base year

Pennsylvania Unemployment Compensation Handbook 6

Self-Employment

Taxes

Pennsylvania Unemployment Compensation Handbook7

MAINTAINING YOUR UC ELIGIBILITY

ϭ͘Search for work

ϯ͘Report earnings

(an y money you earned during the claim week)

SEARCHING FOR WORK

UC work search requirements for the week͘

Interviewed for a job Interviewed for a job Interviewed for a job

COMPLETING A WEEKLY CLAIM CERTIFICATION

Pennsylvania Unemployment Compensation Handbook 8

week you will be asked if you:

•Were able and available to accept work

•Looked for work

When to File Your Weekly Claim

How to File Your Weekly Claim

Online

By Phone

Please be advised that

•Your Social Security number;

Pennsylvania Unemployment Compensation Handbook9

By Mail

Earnings Verication

Ψ 96.00 Calulate Gross Earnings and Hours

was available to you and you did not go to work you must report the money you would have earned):

Ψ 96.00

Sunday Monda y Tuesday Wednesday Thursda y Friday XX/XX/20XX XX/XX/20XX XX/XX/20XX XX/XX/20XX XX/XX/20XX XX/XX/20XX

0 0 8 0 0 0

Gross Earnings this week:

Ψ 96.00

Number of hours worked this week: 8 Calculate Gross Earnings and Hours

your earnings from Sunday through Saturday; do not use your employer's pay period if it is not the same as Sunday through

Saturday.

How to Calculate Gross Earnings

Pennsylvania Unemployment Compensation Handbook 10

GETTING YOU BACK TO WORK

MANDATORY JOB REGISTRATION

ͻz}µŒ‰ŒŸ]‰

REEMPLOYMENT SERVICES

Pennsylvania Unemployment Compensation Handbook 11

WHEN YOU FIND A NEW JOB

UC FRAUD

EXAMPLES OF UC FRAUD

Some examples of fraud include:

PENALTIES FOR UC FRAUD

Pennsylvania Unemployment Compensation Handbook 12

WHAT WE DO TO STOP UC FRAUD

•Comparing earnings reported by workers and their employers

ͻµ]ŸvPo]u

•Verifying job search contacts

APPEAL RIGHTS

REPORT SUSPECTED FRAUD

You can report fraud:

•Through our toll-free Fraud Hotline at 1-800-692-7469

HOW TO SUBMIT AN APPEAL

Online

By Mail

Mail Processing Unit - Claimant Appeals

Harrisburg PA 17121

By Fax

THE APPEAL PROCESS

Pennsylvania Unemployment Compensation Handbook13

REMAINING ELIGIBLE DURING YOUR APPEAL

APPENDICES

APPENDIX A - LOGGING INTO UNEMPLOYMENT COMPENSATION (UC) BENEFIT SYSTEM a username and password were created on

PASSWORD RESET

Pennsylvania Unemployment Compensation Handbook 14

Retrieve User Name or Password

retrieve password

Option 2 - Forgot User Name

Option 3 - Forgot User Name and Password

Pennsylvania Unemployment Compensation Handbook15

Pennsylvania Unemployment Compensation Handbook 16 OK entered information accurately please call 888-313-7284 for OK

Pennsylvania Unemployment Compensation Handbook17

Enter you new password below and then click ĂǀĞ͘

Username:

*Enter New

Password:

*Confirm New

Password:

Submit

Your Password has been reset.

Click here to return to the Home page

retrieve password

Option 2 - Forgot User Name

Option 3 - Forgot User Name and Password

Pennsylvania Unemployment Compensation Handbook 18 *Did you register as *Social Security

Numbers:

*Email:

Submit

Pennsylvania Unemployment Compensation Handbook19

retrieve password

Option 2 - Forgot User Name

Option 3 - Forgot User Name and Password

Pennsylvania Unemployment Compensation Handbook 20

APPENDIX B - GLOSSARY

Base Period

is also based on how much money you were paid for working during Claim

Claim End Date

Financial Eligibility - Having enough wages and weeks of work in your Gross Earnings - The amount of money you get for work before taxes Misconduct - Careless or deliberate behavior that results in being form lists all employers you worked for during the Base Period and the

Overpayment

- When you or your employer end the working UC - The maximum amount of money you

Pennsylvania Unemployment Compensation Handbook21

APPENDIX C - SAMPLE WORK SEARCH LOG

DEPARTMENT OF LABOR & INDUSTRY

OFFICE OF UNEMPLOYMENT COMPENSATION BENEFITS

WORK SEARCH RECORD

WORK SEARCH RECORD FOR WEEK BEGINNING SUNDAY THROUGH SATURDAY

To be eligible for UC benefits, complete the work search record below. Refer to your Pennsylvania UC Handbook (Form UCP-1) or go to www.uc.pa.gov for complete instructions or to print additional

copies of this form. If you are working part-time, and earning more than your Partial Benefit Credit, initial here .

JOB APPLICATIONS/INTERVIEWSWORK SEARCH ACTIVITY

#1

Date of Application or Date of Interview

Employer

Employer Contact Name

Employer Phone/Email

How did you apply for the job

Results Date of Activity

Type of Activity

Location of Activity

Contact Name

Contact Phone/Email

#2 Date of Application or Date of Interview

Employer

Employer Contact Name

Employer Phone/Email

How did you apply for the job

Results Date of Activity

Type of Activity

Location of Activity

Contact Name

Contact Phone/Email

#3 Date of Application or Date of Interview

Employer

Employer Contact Name

Employer Phone/Email

How did you apply for the job

Results Date of Activity

Type of Activity

Location of Activity

Contact Name

Contact Phone/Email

EXEMPTION Name of Employer, Union Hiring Hall or Training Program Contact Name and Phone Number

Union Hiring Hall

I certify that all information I have provided in this document is correct and complete. I acknowledge that false statements in this document are punishable pursuant to 18 Pa.C.S. §4904, relating to

unsworn falsification to authorities. Social Security Number XXX-XX- __ __ __ __ (last 4 digits) First Name M.I. Lasquotesdbs_dbs31.pdfusesText_37

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