[PDF] 2021 UPS® Rate & Service Guide

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Essential Contacts

Support

Freight Services

UPS Solutions

2021 Updates

April 5 July 11

Service Restrictions

Tobacco and Vaping Products update ........................................................................d....................................................page 9

Other Charges

Additional Handling description update ........................................................................d...........................................page 124

UPS Freight

Services

Discontinued Truckload and Less-Than-Truckload (LTL) service update .............................pages 2-26, 128-144

UPS Capital

InsureShield

Shipping Insurance update ........................................................................ ...........................................page 6

UPS Export Zone Chart

Zone update to UPS Worldwide Express Freight

: Egypt, Kenya, Mauritius and Réunion ..........pages 29-31

UPS Import Zone Chart

Zone update to UPS Worldwide Express Freight: Egypt, Kenya, Mauritius and Réunion ............pages 39-41

UPS My Choice

for Business Premium

Added new Premium service option and description ........................................................................d................page 117

How To Use This Guide

Find what you need to ship your packages - from services and rates to packaging and payment - in the following pages. For your convenience, the “UPS Rate and Service Guide" is divided into four sections that

cover each of the primary steps involved in preparing and processing a shipment. At the beginning of each

section, further detail as to what is covered in that section is provided. Essential information regarding

the general terms and conditions of service governing UPS and its aliates in the transportation of packages and UPS Worldwide Express Freight

Midday and UPS Worldwide Express Freight

pallets in

the United States is provided in the “UPS Tari/Terms and Conditions of Service - United States" available

at ups.com/terms.

CHOOSING A SERVICE

PAGES 3?9

Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply.

PREPARING A SHIPMENT

PAGES 10?24

Information about how you package a shipment, determine the rate and get the shipment to UPS is provided.

DETERMINING THE RATE PAGES 25?138

Determine the rates and zones for domestic, export and import shipments. Also, learn about value-added services that are available.

TRACKING AND PAYMENT

PAGES 139?144

Convenient and up-to-the-minute ways to track shipments are reviewed, as well as an explanation of the UPS invoice, its presentation and various billing and payment options. ups.com2

Table of Contents

In this "UPS

Rate and Service Guide," you will find the combined 2021 UPS Package Daily and Standard List Rates for the 48 contig uous states,

referred to as "Daily Rates," effective July 11, 2021 (unless otherwise noted). Daily Rates apply to UPS account holders who received Daily Rates

prior to July 11, 2016, to shippers who establish a six-digit UPS account on or after July 11, 2016, or as UPS may otherwise agree in writing. You will

also find service and rate information for Air Freight. The most current version of this Guide can be downloaded at ups.com/rates.

Choosing a Service

UPS

Service Restrictions

Preparing a Shipment

Special Packaging Needs........................................11

Packaging Guidelines

Determine the Weight and Size

...............................16

Shipping Solutions

Pickup and Drop-off Availability

.............................23

Determining the Rate

Determine the Rate.............................................26

Determine the Rate and Zone

................................27

West and East State Classifications

...........................28

Export

Worldwide Zone Chart

Canada Zone Chart

UPS Standard Zone Chart (to Mexico).....................38

Import

Worldwide Zone Chart

UPS 3 Day Select

and UPS Standard Zone Chart (from Canada) ..................42 UPS Standard Zone Chart (from Mexico) ..................43

Domestic

UPS Next Day Air

UPS Next Day Air

UPS Next Day Air Saver

UPS 2nd Day Air A.M.

UPS 2nd Day Air

UPS 3 Day Select

UPS UPS Simple Rate ...............................................72

UPS Next Day Air

Freight ......................................74

UPS 2nd Day Air

UPS 3 Day Freight

UPS Next Day Air

Freight NGS ................................75

UPS 2nd Day Air

Freight NGS..................................75

UPS 3 Day Freight

Export

Shipment Pricing

UPS Worldwide Express Plus

.................................77

UPS Worldwide Express

......................................77

UPS Worldwide Express Freight

Midday ...................80

UPS Worldwide Express Freight

.............................81

Determining the Rate (continued)

Export (continued)

UPS Worldwide Saver

UPS Worldwide Expedited

...................................85 UPS

Standard

To Canada

To Mexico

Import

Shipment Pricing

UPS Worldwide Express Plus

..................................95

UPS Worldwide Express NA1

.................................95

UPS Worldwide Express

UPS Worldwide Express Freight Midday

.....................98

UPS Worldwide Express Freight

...............................99

UPS Worldwide Saver

UPS Worldwide Expedited

....................................103

UPS 3 Day Select

from Canada..............................106 UPS

Standard

From Canada

From Mexico

Value-Added Services

Package

UPS Returns

North American Freight

North American Air Freight

...................................130

UPS Worldwide Expedited

Ground Freight ...............132

Other Charges

Package

North American Freight

North American Air Freight

...................................131

UPS Worldwide Expedited Ground Freight

.................133

Customs Brokerage

Tracking and Payment

Track Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Reviewing Your Invoice

Index

How To Use This Guide

CHOOSING A SERVICE

Determine the service that best meets your needs for domestic, export and import shipping. Also, learn about certain service restrictions that may apply.

Overview of UPS

services. Pages 4-6 Review service restrictions for domestic, export and import shipments. Pages 7-9

PREPARING A SHIPMENT PAGES 10-24

DETERMINING THE RATE PAGES 25-138

TRACKING AND PAYMENT PAGES 139-144

4ups.com

Best

Available

Flight1-3

Days2-5

DaysWithin

3 Days3-5

DaysDay-

DefiniteExport

PageImport

Page

UPS Express Critical**

UPS Worldwide Express Plus

7795

UPS Worldwide Express NA1

N/A95

UPS Worldwide Express

7795

UPS Worldwide Express Freight

Midday8098

UPS Worldwide Express Freight

8199

UPS Worldwide Saver

82100

UPS Worldwide Expedited

85103

UPS 3 Day Select

from CanadaN/A106 UPS

Standard to/from Canada88107

UPS

Standard to/from Mexico91109

UPS

Air Freight Premium Direct****

UPS Air Freight Direct

UPS Air Freight Consolidated

* Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information. ** Call 1-800-443-6379 for rates and additional information.

Notes:

- Some shipments to and from certain locations may require additional time in transit. For guarantee details,

service availability and time commitments, visit ups.com for packages and ups.com/supplychainsolutions

(or call 1-800-443-6379) for Air Freight. - Visit ups.com/holidays for time in transit changes eective during the holiday season.

Same Day1 Day2 Days3 DaysWithin 5 DaysPage

UPS Express Critical

UPS Next Day Air

Early44

UPS Next Day Air

48

UPS Next Day Air Saver

52

UPS 2nd Day Air A.M.

56

UPS 2nd Day Air

60

UPS 3 Day Select

64
UPS

Ground68

UPS

Simple Rate72

UPS

Ground with Freight Pricing6

UPS

Services

United States - Package

International - Package and Freight

UPS Services 5ups.com

UPS

Services

Choosing a Service

Ocean Freight

Full-Container Load (FCL)

NVOCC ServiceMultiple sailings weekly

• Dedicated service in all major global ports and markets • Door-to-door service available; customs clearance optional

Less-Than-Container Load (LCL)

NVOCC ServiceWeekly fixed-day sailings

• Service in all major global ports and markets • Customs clearance optional

UPS Preferred

Multimodal

Freight Services

Better balance of speed and cost via:

• UPS Preferred LCL to North America • UPS Preferred FCL and LCL between China and Europe • UPS Preferred Sea/Air from Asia Ocean Freight ForwardingCarrier booking, document processing, load coordination and container yard management Project Cargo ManagementSpecialized multimodal transport for breakbulk with document processing • Service in all major global ports and markets • Customized single-project solutions • Charter vehicles/vessels available †UPS Preferred Multimodal Freight Services subject to applicable tariff rules.

Notes:

- Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments,

visit ups.com for packages and ups.com/supplychainsolutions (or call 1-800-443-6379) for Air Freight and UPS Worldwide Expedited Ground Freight.

- Visit ups.com/holidays for time in transit changes e?ective during the holiday season. - Ocean Freight services are provided pursuant to the "UPS Supply Chain Solutions (Ocean Freight Forwarding) Terms and Conditions" and the "Non-Vessel

Operating Common Carrier (NVOCC) Terms and Conditions," each available at UPS Supply Chain Solutions ups.com/freighttermsofservice. Services listed above

are available in most major markets. Please refer to the Terms and Conditions for more details. Same Day1 Day2

Days2-3

Days3-5

DaysWithin

3-4 DaysDay-

DefinitePage

UPS Express Critical

UPS Next Day Air

Freight74

UPS Next Day Air

Freight NGS75

UPS 2nd Day Air

Freight74

UPS 2nd Day Air

Freight NGS75

UPS Worldwide Expedited

Air Freight (U.S.-Mexico)**

UPS Worldwide Expedited

Ground Freight (U.S.-Mexico)

UPS Worldwide Expedited

Truckload (U.S.-Mexico)

UPS 3 Day Freight

74

UPS 3 Day Freight

NGS75

Coyote Logistics

Truckload and Intermodal6

Coyote

Collaborative Transportation Management 6

* Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information.

** Delivery is guaranteed when UPS is the customs broker. Call 1-800-443-6379 for rates and additional information.

North American Freight

ups.com6 UPS

Services

ServiceDelivered ByDestinationsOther Information

UPS CAPITAL

SERVICES

InsureShield

TM

Shipping InsuranceProtect in-transit shipments and warehoused goods against loss, damage or porch piracy with higher coverage limits than non-insurance

declared value programs. - Worldwide coverage for package and freight shipments regardless of mode and carrier.

- Coverage options for unique commodities, including wine/spirits and other time- and temperature-sensitive goods.

- Coverage and advanced risk mitigation protocols for jewelry, loose stones and watches through Parcel Pro

- Ship confidently with InsureShield TM shipping insurance, knowing claims are filed easily and paid quickly. - Visit upscapital.com for more information on a Certificate of Insurance. - Call 1-877-263-8772 to speak to a UPS Capital licensed advisor.

Payments

Accept payments securely and easily with UPS Capital

Merchant Services.

- Multiple payment options - Call 1-877-263-8772 or visit upscapital.com - Next-business-day funding

COYOTE LOGISTICS

Truckload

and Intermodal- Coyote Logistics, a UPS company, provides truckload and intermodal brokerage and transportation management services across a wide range

of industries.

- Services include asset utilization, dry van, temperature-controlled and open-deck, using a network of more than 50,000 carriers. Areas of service include

North America and Europe.

- Our intermodal solution is a cost-efficient option for long-haul moves and will help you reduce your carbon footprint. You'll benefit from transparent

technology, including real-time visibility, tracking updates and access to load details on all of your shipments.

- Call 1-877-626-9683 or visit coyote.com to request a quote or for more information.

Collaborative

Transportation

Management

- Coyote's Collaborative Transportation Management program offers comprehensive solutions for supply chain planning and optimization,

transportation management and strategic sourcing of capacity.

- Shippers can leverage advanced analytics and custom reporting on a web-based Collaborative Transportation Management portal, driven by Coyote's

constantly evolving, proprietary technology. - Send an e-mail to managedsolutions@coyote.com for more information.

MULTIPLE-PACKAGE SHIPMENTS

These offerings are ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping label and unique tracking number.

UPS

Ground with

Freight Pricing- Guaranteed day-definite UPS

Ground delivery within one to five business days in the 48 contiguous states for shipments over 150 pounds.

- With UPS Ground with Freight Pricing, customers have the ability to rate and ship UPS Ground service using LTL shipment characteristics, such as

Freight Class. Visit ups.com/gfp for more information about shipment eligibility and rates.

UPS Hundredweight

Service

- Contractual service for shipments with two or more packages going to the same destination on the same business day and having a minimum

shipment weight of 100 pounds for Air Services and 200 pounds for UPS Ground. - Available with UPS Next Day Air,

UPS Next Day Air Saver,

UPS 2nd Day Air A.M,

UPS 2nd Day Air,

UPS 3 Day Select

and UPS Ground shipments.

- Guaranteed day-definite delivery within one to five business days in all 50 states and Puerto Rico.

Notes:

- Visit ups.com/holidays for time in transit changes effective during the holiday season.

Choosing a Service

ups.com Service Restrictions 7 Hazardous Materials and International Dangerous Goods

Notes:

- UPS Worldwide

Express Freight

Midday and UPS

Worldwide Express

Freight services

are included unless other wise note d. - Hazardous Materials are not accepted for transportation using UPS

Simple Rate, UPS

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