[PDF] [PDF] TOEIC ® Listening and Reading - Sample Test - ETS

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SAMPLE TESTSPAPERDELIVERED TESTING

TOEIC Form

Do not

break the seal until you are told to do so.

This test

book and the answer sheet must be handed in separately as instructed at the end of the test. Copyright © 2016 by Educational Testing Service. All rights reserved. ETS, the ETS logo, and TOEIC are registered trademarks of Educational Testing Service.

LISTENING TEST

PART 1

Directions:

Statement (C), “They"re sitting at a table," is the best description of the picture, so you should

select answer (C) and mark it on your answer sheet. 1. 2.

PART 2

Directions:

7. 8. 9. 10.

PART 3

Directions:

32.
(A)

To cancel an order

(B) T o complain a bout a product (C)

To redeem a gift card

(D) T o renew a warr anty 33.
(A)A model name (B) A br and of coff ee (C) A ca talo g number (D) A da te of purc hase 34.
(A)

Provide a discount

(B)Send a free sample (C)

Extend a w

arr anty (D)Issue a refund35. (A)At a hotel (B)

At a department store

(C)

At a restaurant

(D)At a call center 36.
(A)

How man

y people have applied f or a promotion (B) If a manager is in the lobb y (C)

Whether a position is a

vaila ble (D)When new shifts will be assigned 37.
(A)Handle customer complaints (B) W ork within a budg et (C)

Get to know local clients

(D) W ork evening hour s 38.
(A)

An enlarg

ement of of fice space (B) A mo ve into a new mark et (C)

An increase in staf

f number s (D) A c hange in company leader ship 39.
(A)

She strongly disa

grees (B) She w ould like an explana tion. (C) She f eels disa ppointed. (D)

She is ha

ppily sur prised. 40.
(A) It w as recently f ounded. (B)

It is planning to adjust salaries.

(C)

It is in a good financial situation.

(D)

It has of

fices in other countries 41.
(A)Order some equipment (B)

Find a new vendor

(C) R epair a la ptop (D)

Contact a job candidate

42.
(A)

A designer has left the compan

y (B)

A supplier has increased its prices.

(C)A computer model has been discontinued. (D)

A depar

tmental budg et has been reduced. 43.
the man order? (A)11 inches (B)13 inches (C)15 inches (D)17 inches

PART 4

Directions:

71.
(A)It is not required. (B)

It has been finished ear

ly (C)

It will be ine

xpensive (D)

It is co

vered by a warranty 72.
(A) T oda y (B) T omor row (C) Ne xt w eek (D) In tw o w eeks 73.
(A)

Look f

or a used par t (B) R efund the cost of a charg e (C)

Send an in

v oice (D) Ar rang e a ride74. (A)

A restaurant

(B)

A super

mark et (C)

A furniture store

(D)A fitness center 75.
(A)

A deadline is a

pproaching (B)

A staf

f member is unw ell. (C) Man y customers are e xpected. (D)

Equipment needs to be unpac

k ed. 76.
(A) New b usiness hour s (B)Discount cards (C)A special dish (D)

A holiday sale

77.
(A)Their failure to meet deadlines (B)

Their problems with staffing

(C)

Their request to re

vise a contr act (D)

Their focus on cost cutting

78.
(A)

He will demonstr

a te a product. (B)

He has f

orgotten a w ord. (C)

He has f

ound what he was looking for (D)

He will introduce a point to consider.

79.
(A)A design idea (B) A b usiness contr act (C) An ad ver tisement (D) A b udg et 80.
(A)

At an aw

ard ceremon y (B)

At a musical perf

or mance (C)

At a retirement celebr

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