Partner Self Service User Guide
10 juin 2022 have your company displayed in this application. If you do not check this box your company will not be displayed in Cisco. Partner Locator.
CISCO SMB SELECT PARTNER
channel partners who have a focused business practice selling into the. SMB market. Cisco Partner Locator—Listing as a Cisco SMB Select Partner on the.
CA Access: Partner Registration How to
Provides partner access to Cisco tools and information. b. To check if your company has already been registered go to the Cisco Partner Locator at.
THE POWER OF A STRONG PARTNERSHIP.
Visibility:The Cisco Partner Locator allows end customers to search globally for partners who are qualified for specific sales situations.
Cisco APAC Partner Self-Service
Locator; maintain company and location information. ? Add Cisco.com user ID's to existing profiles. ? Add additional partner administrators.
Program Strategy Program Requirements/Eligibility Tools and
Cisco SMB end users will be able to easily identify partners in their area who specialize in servicing the SMB market via the Partner Locator Tool.
Dear Valued Customer The combination of Cisco and Inlet
If you do not currently have a channel for purchasing from Cisco you can find a listing of all authorized Cisco Channel Partners on our Partner Locator.
Brand Protection
3 mars 2022 products include valid software licenses Cisco-backed warranties
Cisco Channel Partner Program Resale Channel Program
2006 Cisco Systems Inc. All rights reserved. Resale Program. Value Proposition. 8. Do you want to be in front of millions of people? ? Partner Locator –.
Third Party Maintenance Services and purchase of Cisco products
A. Cisco and Cisco Channel Partners are authorized to resell Cisco particular company is a Cisco Channel Partner please visit Cisco Partner Locator at:.
Zaid Bin Mohamed Yassin
January 2007Cisco APAC
Partner Self-Service
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 2AgendaWhat is Cisco Partner Self-Service?
What can I use it for?
Access levels & privileges.
Partner Level
Admin Level
Tool Help
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 3Partner Self-Servicewww.cisco.com/go/pss
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 4 What is Cisco Partner Self-Service?What Is It For?Gives employees of partner companies the ability to self- manage their profiles, access, and company data.Partner Employees ask for access
and maintain their profilesPartner Administrators manage
access, and maintain company, location, and contact information.Eases the certification and
specialization processManage company information and
contacts in our database so applications can be processed more rapidly © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 5Access Privileges Overview
Partner Employee
- Guest Level Access into PSS: • User must have Cisco.comUser ID (CCO ID)
• Very Limited Functionality: - Search Their Company - Associate their Profile toGain Partner Level Access
- Partner Level Access into PSS: • User must have Cisco.comUser ID (CCO ID)
• Their CCO ID must be associated to their PartnerCompany
Their CCO ID appears as a
contact in company info in PSSPartner Administrator
-Partner ADMIN Access into PSS: • User must have Cisco.comUser ID (CCO ID)
• Their CCO ID must be associated to their PartnerCompany
Their CCO ID appears as a
contact in company info in PSS • Gain PSS ADMIN Level by default from PartnerRegistration
Process or Request via
PSS © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 6Partner Self-Service Guest Level
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 7Partner Self-Service Partner Level
Company Name
Company Administrators
CAMs assigned to your company
Update Profile: Update your profile
Change Company Association: change companies you are associated with Remove Current Association: Downgrades to guest-level access Manage My Access: View and request access to partner tools. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 8 What is Cisco Partner Self-Service?Partner EmployeesAssociate themselves with
partner company to get partner-level accessRemove themselves from their
old company associationManage their partner database
profileCheck on their Channel Partner
Tool access
Request merge or deletion of
Cisco.com user IDs from profile
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 9Partner Self-Service Admin Level
Partner Individual PLUS:
•Update Company Data: Edit company, contact, and location information•Apply for Certification and Specialization: View or submit application for certification and specialization
•Manage Access Requests: Approve or deny company association requests or add individual Cisco.com user IDs to company to give partner-level access within 24hours
•Manage Company Contacts Access: Search, view, edit partner tool access privileges for company employees
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 10 What is Cisco Partner Self-Service?Partner AdministratorsSame things as an individual user can do and in addition>>Approve association requests and
grant access to Cisco.com andChannel tools
Add and manage contacts used for
Specialization and Certification
Update information shown in Partner
Locator; maintain company and
location informationAdd Cisco.com user ID's to existing
profilesAdd additional partner administrators
and CSApp Admins © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 11Partner Self-Service - Need Help?
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 12 Q & A © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 13 © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 14Cisco APAC Partner
Pre-Sales Help Desk
Kim In-Sook (iskim@cisco.com)
Jan 2007
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 15AgendaCisco Sales Support Coverage
3 Different Pre-Sales Help Desks
1. WW PRT (Partner Relationship Team)
2. APAC PHO (Partner Help Online)
3. WW PDI Help Desk
(Planning, Design and Implementation)PHO vs PDI Help Desk
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 16Pre-Sales Help Desk for Cisco Partner
Partner
Access Level
to CCO?Is this
product suitable?What is PSS?Where to Apply?
Cisco tools are not working!!
New software feature?
What is the difference?
ErrorMessage...Do I qualify?
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 17What we hear from partners...
Too slow response, 10-14 days? Forget it!
Are they Cisco support? How come they don't know
basic stuff?Do they have escalation process?
Toll free number for US? It doesn't work here.
They don't provide solution. Just pass the case to another. © 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 18Definition of Partner Service Coverage
-Product implementation -Troubleshooting-Product information -Product configuration toolTechnical-Service sales general
inquiries -Service contract-Channels PartnerPrograms
-Channels Partner Tools -Access ErrorNon-Technical
Post-Sales
Pre-Sales
For All Partners
US PRT
(Partner Relationship Team)APAC PHO
(Partner Help Online)Asia Pacific
Partner Help Online
PDI Help Desk
(For UC specialized or ATP) WWPartner Relationship Team
© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPresentation_ID 193 Different Help Desks
PRTPartner
Relationship TeamAPAC PHO
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