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  • Examples of organizations with a functional structure include: Amazon, Starbucks. A functional structure groups employees into different departments by work specialization. Each department has a designated leader highly experienced in the job functions of each employee supervised by them.
Department of Veterans Affairs Functional Organization Manual Version 5.0

Department of Veterans Affairs

Functional Organization

Manual

Version 6

2020

Organizational charts as of May 15, 2020

Remaining data a

s of September 1, 2020

Prepared by

Office of Enterprise Integration

Office of Policy and Interagency Collaboration (008D)

Washington D.C. 20420

Department of Veterans Affairs Functional Organization Manual Version 6.0 i

Contents at a Glance

INTRODUCTION ........................................................................ .............................................................................. 1 OFFICE OF THE SECRETARY ........................................................................ ....................................................... 6

VETERANS BENEFITS ADMINISTRATION ........................................................................

........................... 20

VETERANS HEALTH ADMINISTRATION ........................................................................

.............................. 64

NATIONAL CEMETERY ADMINISTRATION ........................................................................

....................... 167

OFFICE OF ACCOUNTABILITY AND WHISTLEBLOWER PROTECTION ............................................ 197

OFFICE OF CONGRESSIONAL AND LEGISLATIVE AFFAIRS .................................................................. 202

OFFICE OF ENTERPRISE INTEGRATION ........................................................................

............................ 212 OFFICE OF HUMAN RESOURCES AND ADMINISTRATION/OPERATIONS, SECURITY AND

PREPAREDNESS ................................................................................................................................................. 227

OFFICE OF INFORMATION AND TECHNOLOGY ........................................................................

............... 270 OFFICE OF MANAGEMENT........................................................................ ...................................................... 284

OFFICE OF PUBLIC AND INTERGOVERNMENTAL AFFAIRS ................................................................ 307

OFFICE OF ACQUISITION, LOGISTICS AND CONSTRUCTION .............................................................. 322

BOARD OF VETERANS' APPEALS ........................................................................ ......................................... 373 OFFICE OF GENERAL COUNSEL ........................................................................ ............................................. 378

OFFICE OF THE INSPECTOR GENERAL ........................................................................

............................... 391 VETERANS EXPERIENCE OFFICE ........................................................................ .......................................... 393

APPENDIX A: TABLE OF ABBREVIATIONS ........................................................................

........................ 399 APPENDIX B: ALTERNATE REPRESENTATIONS OF ORGANIZATION CHARTS ............................. 415 Department of Veterans Affairs Functional Organization Manual Version 6.0 ii

Detailed Table of

Contents

INTRODUCTION ........................................................................ .............................................................................. 1 B

ACKGROUND ........................................................................................................................................................................... 1

O

RGANIZATION OF THE DEPARTMENT ................................................................................................................................. 2

OFFICE OF THE SECRETARY ........................................................................ ....................................................... 6 O

FFICE OF THE SECRETARY .................................................................................................................................................... 6

Executive Secretariat ............................................................................................................................................................. 7

White House Liaison ............................................................................................................................................................... 8

The President"s Roadmap to Empower Veterans and End the National Tragedy of Suicide Office .. 8

Office of Employment Discrimination Complaint Adjudication ......................................................................... 9

Office of Small and Disadvantaged Business Utilization .................................................................................... 10

Secretary"s Center for Strategic Partnerships ......................................................................................................... 11

Office of Electronic Health Record Modernization ................................................................................................ 12

Veterans Service Organizations Liaison .................................................................................................................... 13

Office of Mission Operations ............................................................................................................................................ 13

Office of Protocol ................................................................................................................................................................... 14

Office of

Administrative Operations ............................................................................................................................. 14

VA History Office ................................................................................................................................................................... 15

Center for Women Veterans ............................................................................................................................................. 16

Office of Regulatory Policy and Management ......................................................................................................... 16

Center for Minority Veterans ........................................................................................................................................... 17

Advisory Committee Management Office .................................................................................................................. 18

Office of Survivors Assistance

.......................................................................................................................................... 18

VETERANS BENEFITS ADMINISTRATION ........................................................................

........................... 20 O

FFICE OF THE UNDER SECRETARY FOR BENEFITS ........................................................................................................ 20

Office of the Principal Deputy Under Secretary for Benefits ............................................................................ 21

Department of Veterans Affairs Functional Organization Manual Version 6.0 iii

Office of the Chief of Staff .................................................................................................................................................. 49

VETERANS HEALTH ADMINISTRATION ........................................................................

.............................. 64 O

FFICE OF THE UNDER SECRETARY FOR HEALTH ........................................................................................................... 64

Office of Women"s Health .................................................................................................................................................. 66

Office of Readjustment Counseling Services ............................................................................................................. 67

Office of Patient Advocacy ................................................................................................................................................ 69

D

EPUTY UNDER SECRETARY FOR HEALTH ....................................................................................................................... 70

Office of Healthcare Transformation .......................................................................................................................... 70

Office of the Chief Finance Officer ................................................................................................................................. 71

Office of the Chief Officer for Health Informatics ................................................................................................... 74

Office of Human Capital Management ........................................................................................................................ 77

Office of the Chief Strategy Officer ................................................................................................................................ 83

Office of the Chief of Staff .................................................................................................................................................. 84

Office of Risk Management ............................................................................................................................................... 93

Deputy Office of the Assistant Under Secretary for Community Care ....................................................... 100

Office of the Assistant Under Secretary Health for Clinical Services (Chief Medical Officer) ......... 106

Office of the Assistant Under Secretary for Health for Discovery, Education and Affiliate Networks

.................................................................................................................................................................................................... 120

Office of the Assistant Under Secretary for Health for Patient Care Services ........................................ 127

Office of the Assistant Under Secretary for Health for Quality and Patient Safety ............................. 147

Office of the Assistant Under Secretary for Health for Operations ............................................................. 156

Office of the Assistant Under Secretary for Health for Support Services ................................................. 159

NATIONAL CEMETERY ADMINISTRATION ........................................................................

....................... 167 O

FFICE OF THE UNDER SECRETARY FOR MEMORIAL AFFAIRS .................................................................................. 167

Chief of Staff ......................................................................................................................................................................... 170

OFFICE OF ACCOUNTABILITY AND WHISTLEBLOWER PROTECTION ............................................ 197

T

HE ASSISTANT SECRETARY ............................................................................................................................................ 198

Department of Veterans Affairs Functional Organization Manual Version 6.0 iv

Deputy Assistant Secretary ........................................................................................................................................... 199

Investigations Directorate ............................................................................................................................................. 199

Compliance and Oversight Directorate ................................................................................................................... 200

Information Systems Management Division

......................................................................................................... 201

OFFICE OF CONGRESSIONAL AND LEGISLATIVE AFFAIRS .................................................................. 202

O

FFICE OF THE ASSISTANT SECRETARY FOR CONGRESSIONAL AND LEGISLATIVE AFFAIRS ................................. 202

Principal Deputy Assistant Secretary ....................................................................................................................... 204

Executive Assistant/Director of Operations and Administration ............................................................... 204

Deputy Assistant Secretary ........................................................................................................................................... 205

OFFICE OF ENTERPRISE INTEGRATION ........................................................................

............................ 212 O

FFICE OF THE ASSISTANT SECRETARY FOR ENTERPRISE INTEGRATION ............................................................... 212

Office of Operations Support ........................................................................................................................................ 214

Planning and Performance Management .............................................................................................................. 214

Office of Data Governance and Analytics ............................................................................................................... 217

Enterprise Program Integration Office ................................................................................................................... 223

Office of Policy and Interagency Collaboration ................................................................................................... 223

VA Innovation Center ....................................................................................................................................................... 226

OFFICE OF HUMAN RESOURCES AND ADMINISTRATION/OPERATIONS, SECURITY AND

PREPAREDNESS ................................................................................................................................................. 227

O FFICE OF THE ASSISTANT SECRETARY FOR HUMAN RESOURCES AND ADMINISTRATION/OPERATIONS,

SECURITY AND PREPAREDNESS ....................................................................................................................................... 227

Office of the Principal Deputy Assistant Secretary ............................................................................................. 229

O

FFICE OF OPERATIONS, SECURITY AND PREPAREDNESS .......................................................................................... 254

Office of the Chief Security Officer for Operations, Security and Preparedness ................................... 254

OFFICE OF INFORMATION AND TECHNOLOGY ........................................................................

............... 270 O FFICE OF THE ASSISTANT SECRETARY FOR INFORMATION AND TECHNOLOGY AND CHIEF INFORMATION

OFFICER ............................................................................................................................................................................... 270

Office of the Principal Deputy Assistant Secretary and Deputy Chief Information Officer ............. 276

Department of Veterans Affairs Functional Organization Manual Version 6.0 v Office of the Executive Director for Information Technology Program Integration and Chief of

Staff .......................................................................................................................................................................................... 276

Office of the Chief Technology Officer ...................................................................................................................... 277

Office of Development, Security and Operations ................................................................................................. 279

Office of Information and Technology Resource Management .................................................................... 280

Office of Quality, Performance and Risk .................................................................................................................. 280

OFFICE OF MANAGEMENT........................................................................ ...................................................... 284 O

FFICE OF THE ASSISTANT SECRETARY FOR MANAGEMENT AND CHIEF FINANCIAL OFFICER ........................... 284

Office of Budget................................................................................................................................................................... 286

Office of Asset Enterprise Management .................................................................................................................. 289

Office of Finance ................................................................................................................................................................. 294

Office of Financial Management Business Transformation Service ........................................................... 298

Office of Business Oversight .......................................................................................................................................... 300

Offi

ce of Revolving Funds ............................................................................................................................................... 304

OFFICE OF PUBLIC AND INTERGOVERNMENTAL AFFAIRS ................................................................ 307

O

FFICE OF THE ASSISTANT SECRETARY FOR PUBLIC AND INTERGOVERNMENTAL AFFAIRS ................................ 307

Office of Public Affairs ..................................................................................................................................................... 308

Office of Intergovernmental Affairs .......................................................................................................................... 318

OFFICE OF ACQUISITION, LOGISTICS AND CONSTRUCTION .............................................................. 322

O

FFICE OF THE PRINCIPAL EXECUTIVE DIRECTOR ...................................................................................................... 322

Deputy Executive Director of Acquisition, Logistics and Construction..................................................... 323

VA Logistics Redesign Program Director ............................................................................................................... 324

Office of the Executive Director, Office of Acquisition and Logistics .......................................................... 326

Office of Procurement, Acquisition and Logistics. .............................................................................................. 342

Office of the Executive Director of Construction and Facilities Management ....................................... 358

Office of the Executive Director ................................................................................................................................... 358

BOARD OF VETERANS' APPEALS ........................................................................ ......................................... 373 Department of Veterans Affairs Functional Organization Manual Version 6.0 vi

OFFICE OF THE CHAIRMAN ............................................................................................................................................... 373

O

FFICE OF THE VICE CHAIRMAN ..................................................................................................................................... 374

Offi

ce of the Deputy Vice Chairman (1) - (5) ........................................................................................................ 374

Office of Chief Counsel...................................................................................................................................................... 375

Office of Appellate Support ........................................................................................................................................... 376

OFFICE OF GENERAL COUNSEL ........................................................................ ............................................. 378 M

ANAGEMENT, PLANNING AND ANALYSIS .................................................................................................................... 379

General Law ......................................................................................................................................................................... 379

Legal Operations ................................................................................................................................................................ 384

Veterans Programs ........................................................................................................................................................... 387

OFFICE OF THE

INSPECTOR GENERAL ........................................................................ ............................... 391 VETERANS EXPERIENCE OFFICE ........................................................................ .......................................... 393 O

FFICE OF THE CHIEF VETERANS EXPERIENCE OFFICER ........................................................................................... 393

Chief of Staff ......................................................................................................................................................................... 394

Operations ............................................................................................................................................................................. 395

Portfolio Management Directorate ........................................................................................................................... 395

Enterprise Measurement and Design Directorate.............................................................................................. 396

Multi-Channel Technology Directorate ................................................................................................................... 396

Patient Experience Directorate ................................................................................................................................... 397

Benefits Experience Directorate ................................................................................................................................. 397

Veterans, Family and Community Engagement Directorate ........................................................................ 398

APPENDIX A: TABLE OF ABBREVIATIONS ........................................................................

........................ 399 APPENDIX B: ALTERNATE REPRESENTATIONS OF ORGANIZATION CHARTS ............................. 415 D

EPARTMENT OF VETERANS AFFAIRS ORGANIZATION CHART ................................................................................. 415

O

FFICE OF THE SECRETARY OF VETERANS AFFAIRS ORGANIZATION CHART ......................................................... 417

V

ETERANS BENEFITS ADMINISTRATION ORGANIZATION CHART ............................................................................. 418

V

ETERANS HEALTH ADMINISTRATION ORGANIZATION CHART ................................................................................ 420

Department of Veterans Affairs Functional Organization Manual Version 6.0 vii

NATIONAL CEMETERY ADMINISTRATION ORGANIZATION CHART ........................................................................... 424

O

FFICE OF ACCOUNTABILITY AND WHISTLEBLOWER PROTECTION ......................................................................... 426

O

FFICE OF CONGRESSIONAL AND LEGISLATIVE AFFAIRS ORGANIZATION CHART ................................................. 426

O

FFICE OF ENTERPRISE INTEGRATION .......................................................................................................................... 427

O FFICE OF HUMAN RESOURCES AND ADMINISTRATION/OFFICE OF SECURITY AND PREPAREDNESS PRIMARY

ORGANIZATION CHART ..................................................................................................................................................... 428

Office of the Principal Deputy Assistant Secretary Sub Organization Chart ......................................... 428

Office of Administration Sub Organization Chart .............................................................................................. 429

Office of Resolution Management, Diversity and Inclusion Sub Organization Chart (ORMDI) .... 429

Management, Planning and Analysis Sub Organization Chart .................................................................... 430

Manpower Management Service Sub Organization Chart ............................................................................. 430

Office of the Chief Human Capital Officer Sub Organization Chart............................................................ 430

Human Capital

Services Center Sub Organization Chart................................................................................ 431

Corporate Senior Executive Management Office Sub Organization Chart ............................................. 431

Assistant Secretary for Human Resources and Administration/Operations, Security and

Preparedness Sub Organization Chart .................................................................................................................... 431

Emergency Management and Resilience Sub Organization Chart ............................................................. 431

Identity, Credential and Access Management Sub Organization Chart ................................................... 432

Security and Law Enforcement Sub Organization Chart ................................................................................ 432

VA Chief of Police Sub Organization Chart ............................................................................................................ 432

Resource Management Sub Organization Chart................................................................................................. 432

O

FFICE OF INFORMATION AND TECHNOLOGY ORGANIZATION CHART..................................................................... 433

O

FFICE OF MANAGEMENT PRIMARY ORGANIZATION CHART .................................................................................... 434

Office of Asset Enterprise Management Sub Organization Chart ............................................................... 435

Office of Budget Sub Organization Chart ............................................................................................................... 435

Office of Business Oversight Sub Organization Chart ....................................................................................... 436

Office of Finance Sub Organization Chart .............................................................................................................. 436

Department of Veterans Affairs Functional Organization Manual Version 6.0 viii Office of Financial Management Business Transformation Service Sub Organization Chart ....... 437

Office of Revolving Funds Sub Orga

nization Chart ............................................................................................ 437

O

FFICE OF PUBLIC AND INTERGOVERNMENTAL AFFAIRS ORGANIZATION CHART ................................................ 439

O

FFICE OF ACQUISITIONS, LOGISTICS AND CONSTRUCTION PRIMARY ORGANIZATION CHART ........................... 440

Office of Acquisition and Logistics Sub Organization Chart .......................................................................... 440

Office of Acquisition, Logistics and Construction Sub Organization Chart............................................. 441

Office of Construction and Facilities Management Sub Organization Chart ......................................... 442

B

OARD OF VETERANS' APPEALS ORGANIZATION CHART ........................................................................................... 444

O

FFICE OF GENERAL COUNSEL ORGANIZATION CHART .............................................................................................. 445

M

AP OF STATES WITHIN VA DISTRICTS ....................................................................................................................... 446

O

FFICE OF THE INSPECTOR GENERAL ORGANIZATION CHART .................................................................................. 446

V

ETERANS EXPERIENCE OFFICE ORGANIZATION CHART ........................................................................................... 447

Department of Veterans Affairs Functional Organization Manual Version 6.0 ix

Table of Figures

Figure 1

- VA Organization Chart. ..................................................................................................................................... 2

Figure 2

- Office of the Secretary ....................................................................................................................................... 6

Figure 3

- Veterans Benefits Administration ............................................................................................................. 20

Figure 4

- Veterans Health Administration ................................................................................................................. 64

Figure 5

- National Cemetery Administration ........................................................................................................ 167

Figure 6

- Office of Accountability and Whistleblower Protection ................................................................ 197

Figure 7

- Office of Congressional and Legislative Affairs ................................................................................. 202

Figure 8

- Office of Enterprise Integration ............................................................................................................... 212

Figure 9

- Office of Human Resources and Administration/Operations, Security and Preparedness

.................................................................................................................................................................................................... 227

Figure 10

- Office of the PDAS, HRA/OSP ................................................................................................................. 229

Figure 11

- Office of Administration, HRA/OSP ..................................................................................................... 229

Figure 12

- Office of Resolution Management, Diversity and Inclusion, HRA/OSP ................................. 234

Figure 13

- Office of Management, Planning and Analysis, HRA/OSP .......................................................... 240

Figure 14

- Manpower Management Service, HRA/OSP .................................................................................... 241

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