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Dell Unity™ Family

Unity 300/300F, Unity 350F, Unity

380/380F, Unity 400/400F, Unity 450F,

Unity 500/500F, Unity 600/600F and

Unity 650F

Installation Guide

P/N 302-002-562

REV 05

Copyright © 2016-2019 Dell Inc. or its subsidiaries. All rights reserved.

Published June 2019

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change w

ithout notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS-IS." DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND

WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED

IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their r

espective owners.

Published in the USA.

Dell EMC

Hopkinton, Massachusetts 01748-9103

1-508-435-1000 In North America 1-866-464-7381

www.DellEMC.com2Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide 5

About this guide........................................................................................... 6

Related documentation................................................................................ 6

Prepare your system7

Before you begin.......................................................................................... 8

Installation workflow including optional DAEs...............................................8 Site and equipment preparation....................................................................9 Hardware acclimation times........................................................................10 Avoiding electrostatic discharge (ESD) damage .........................................11 Emergency procedures (without an ESD kit)..............................................12

Unpack your system13

Unpack the disk processor enclosure..........................................................14 Verifying shipping package contents..............................................14 Install your storage system components into a rack 17 Install the disk processor enclosure.............................................................18 Installing the rails in the cabinet.....................................................19 Installing the DPE on the rails........................................................22 Cable and power up your storage system components 25 Attach the storage processors to the network........................................... 26

DPE power up.............................................................................................26

Verify status LEDs......................................................................................28

Installing the front bezel..............................................................................31

Set up a management interface connection 33

Connect a Windows-based computer to your storage system....................34 Automatically assigning a dynamic storage system management port IP Manually assigning a static storage system management port IP address.... 36
Download and install the Connection Utility software....................36 Run the Connection Utility............................................................ 36

Unpack your DAE39

Unpack the (optional) disk-array enclosures.............................................. 40

15-drive DAE container contents...................................................40

25-drive DAE container contents................................................... 41

Install your DAE components into a rack 43

PrefaceChapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6Chapter 7

CONTENTS

Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F and Unity

650F Installation Guide3

Install the disk array enclosure....................................................................44

Install 15-drive DAE........................................................................44 Install 25-drive DAE.......................................................................47

Cable and power up your DAE components 53

Cabling the DPE to a DAE...........................................................................54

Cabling the first optional DAE to create back-end bus 1................55 Cabling the second optional DAE to extend back-end bus 0.......... 57 Cabling the DPE SAS module ports to create back-end buses 2 through 5.......................................................................................58 Cabling an expansion DAE to an existing DAE to extend a back-end bus....62 Connecting power to the DAE....................................................................65

Configuration Worksheet67

Configuration worksheet............................................................................68Chapter 8Appendix A

CONTENTS

4Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

Additional resources

As part of an improvement effort, revisions of the software and hardware are periodically released. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your technical support professional if a product does not function properly or does not function as described in this document.

Where to get help

Support, product, and licensing information can be obtained as follows:

Product information

For product and feature documentation or release notes, go to Unity Technical Documentation at: www.emc.com/en-us/documentation/unity-family.htm.

Troubleshooting

For information about products, software updates, licensing, and service, go to Online Support (registration required) at: https://Support.EMC.com. After logging in, locate the appropriate Support by Product page.

Technical support

For technical support and service requests, go to Online Support at: https:// Support.EMC.com. After logging in, locate Create a service request. To open a service request, you must have a valid support agreement. Contact your Sales Representative for details about obtaining a valid support agreement or to answer any questions about your account.

Special notice conventions used in this document

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

Addresses practices not related to personal injury. Note Presents information that is important, but not hazard-related.

Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F and Unity

650F Installation Guide5

About this guide

This guide is designed for personnel who install, configure, and maintain the Unity

300/300F/350F/380/380F, Unity 400/400F/450F, Unity 500/500F/550F, and

Unity 600/600F/650F platform. To use this hardware publication, you should be familiar with digital storage equipment and cabling. Note This document was accurate at publication time. New versions of this document might be released. Check to ensure that you are using the latest version of this document.

Related documentation

The following Unity system documents provide additional information.

Unity Hardware Information Guide

Unity Operating System Release Notes

Additional relevant documentation can be obtained at: http://bit.ly/unityinfohub https://support.emc.com/products/39949

Additional resources

6Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

CHAPTER 1

Prepare your system

Use this section to understand what you need before you begin the installation as well as the site requirements for the system.

Before you begin..................................................................................................8

Installation workflow including optional DAEs.......................................................8

Site and equipment preparation........................................................................... 9

Hardware acclimation times................................................................................10

Avoiding electrostatic discharge (ESD) damage .................................................11 Emergency procedures (without an ESD kit)......................................................12

Prepare your system 7

Before you begin

Procedure

1.Set up a product support account.

If you do not already have a product support account, go to https:// support.emc.com/products/39949 to set one up. You will need a support account to access the latest troubleshooting information, online chat, installation and maintenance videos, utilities and wizards.

2.Complete the

Configuration Worksheet.

The Configuration Worksheet is available for download from https:// support.emc.com/products/39949. Configuration worksheet information is also included in Configuration Worksheet on page 67.

Installation workflow including optional DAEs

Use the following documents and software and sequence of actions as a guide to install the storage system:

1.Use the

Quick Start Guide or this guide and the Unity Hardware Information Guide to: a.Prepare the site for installation. b.Unpack the storage system. c. Rack and install the storage system. d.Cable the system components. e.Power up the system components. f.Use the Connection Utility (CU) to discover and configure the system management IP address for network management. g.Launch a browser, log in to the system, and follow the Unisphere Initial Configuration Wizard tasks to complete the initial system configuration.

2.Use Unisphere to:

a.Complete the Initial Configuration Wizard tasks: Accept License Agreement and Configure User Credentials

Install License File

Configure Network Services (DNS/NTP)

Configure FAST Cache and Pools (optional)

Configure Alerts (optional)

Configure Support Credentials, Customer Contact Information, and EMC

Secure Remote Services (recommended)

Configure iSCSI Interfaces (optional)

Set up a NAS Server (optional)

b.Enable SSH under Service > Service Tasks (recommended for remote support)

Prepare your system

8Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide c.Update system software under Settings > Software and Licenses (as required) d.Configure Block and File resources, and Hosts (as required)

3.Use this guide and the

Hardware Information Guide to:

a.Rack and install optional DAEs b.Cable the optional DAEs c.Power up the optional DAEs d.Configure extra Block and File resources, and Hosts (as required)

Site and equipment preparation

The following items must be available at the site to install the storage system: Tools: Slotted or Phillips screwdriver, ESD protection kit, and a mechanical lift (optional). Note A Slotted or Phillips screwdriver with a six inch or longer magnetic head is recommended for the 12-drive disk processor enclosure. Management console: A Windows-based computer to run the initialization, maintenance, and management tools with:

At least 100 MB of free space

Connection on same LAN subnet as your storage system (recommended) Web browser (Internet Explorer, Mozilla Firefox, Google Chrome) Note Refer to the Unity Support Matrix on the support website for compatibility and interoperability information related to the Web browsers. Space: Cabinet vertical space of 2U (3.5 inches, 8.9 cm) for the disk processor enclosure (DPE, 25-drive or 12-drive) and, if applicable, cabinet vertical space of

2U for each optional 25-drive disk-array enclosure (DAE) or 3U (5.75 inches, 14.6

cm) for each optional 15-drive DAE.

Network connections:

Two 1-gigabit Ethernet management connections

Four CNA ports (two per SP) that can be set, if applicable, either at manufacturing time or, if not, during installation or later to: -2 x 10GbE or 1GbE ports, or - 2 x 4Gb/s or 8Gb/s or 16Gb/s or 2 x 2Gb/s or 4Gb/s or 8Gb/s FC ports, or -2 x 16Gb/s single mode (SM) FC ports, or -1 x 16Gb/s SM FC port and 1 x 4Gb/s or 8Gb/s or 16Gb/s or 1 x 2Gb/s or

4Gb/s or 8Gb/s multi-mode (MM) FC port

Prepare your system

Site and equipment preparation 9

Note Once set they cannot be changed. 10GbE connectivity supports both the

10GbE optical SFP and the 10GbE Active/Passive TwinAX cables. 1GbE

connectivity supports only the 1GbE optical SFP. Two 10GbE ports for file/iSCSI protocols, if applicable

If ordered, add-on I/O interface modules

Bulk Category (CAT) 5, 5e, 6, 6a or better cables for each connection to your network

Network, information:

DNS and NTP servers accessible from the storage system (recommended)

Windows Domain Controller (recommended)

SMTP server network connection to the storage system and the management host (optional) If you are using the Connection Utility, the management port and login information required includes: -A static IP address for the system -The subnet mask of the LAN to which the system is connected -The default gateway address of the LAN to which the system is connected -Passwords for system users admin and service If you are setting up the system on a network with DHCP servers, DNS servers, and Dynamic DNS services, you need: -System serial number -Domain information

Hardware acclimation times

Systems and components must acclimate to the operating environment before applying power. This requires the unpackaged system or component to reside in the operating environment for up to 16 hours in order to thermally stabilize and prevent condensation. Table 1 on page 10 helps you determine the precise amount of stabilization time required. Table 1 Hardware acclimation times (systems and components)

If the last 24 hours of the

TRANSIT/STORAGE

environment was this: ...and the OPERATING environment is this: ...then let the system or component acclimate in the new environment this many hours:TemperatureHumidityNominal 68-72°F (20-22°C)Nominal

40-55% RHNominal 68-72°F (20-22°C)

40-55% RH0-1 hour

Prepare your system

10Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide Table 1 Hardware acclimation times (systems and components) (continued)

If the last 24 hours of the

TRANSIT/STORAGE

environment was this: ...and the OPERATING environment is this: ...then let the system or component acclimate in the new environment this many hours:Cold <68°F (20°C)Dry <30%

RH<86°F (30°C)4 hoursCold <68°F

(20°C)Damp ≥30%

RH<86°F (30°C)4 hoursHot >72°F

(22°C)Dry <30%

RH<86°F (30°C)4 hoursHot >72°F

(22°C)Humid

30-45% RH<86°F (30°C)4 hoursHumid

45-60% RH<86°F (30°C)8 hoursHumid

≥60% RH<86°F (30°C)16 hoursUnknown<86°F (30°C)16 hoursNOTICE If there are signs of condensation after the recommended acclimation time has passed, allow an additional eight (8) hours to stabilize. Systems and components must not experience changes in temperature and humidity that are likely to cause condensation to form on or in that system or component. Do not exceed the shipping and storage temperature gradient of

45°F/hr (25°C/hr).

Do NOT apply power to the system for at least the number of hours specified in Table 1 on page 10. If the last 24 hours of the transit/storage environment is unknown, then you must allow the system or component 16 hours to stabilize in the new environment.

Avoiding electrostatic discharge (ESD) damage

When replacing or installing hardware units, you can inadvertently damage the sensitive electronic circuits in the equipment by simply touching them. Electrostatic charge that has accumulated on your body discharges through the circuits. If the air in the work area is very dry, running a humidifier in the work area will help decrease the risk of ESD damage. Follow the procedures below to prevent damage to the equipment.

Be aware of the following requirements:

Provide enough room to work on the equipment.

Prepare your system

Avoiding electrostatic discharge (ESD) damage 11 Clear the work site of any unnecessary materials or materials that naturally build up electrostatic charge, such as foam packaging, foam cups, cellophane wrappers, and similar items. Do not remove replacement or upgrade units from their antistatic packaging until you are ready to install them. Before you begin service, gather together the ESD kit and all other materials you will need. Once servicing begins, avoid moving away from the work site; otherwise, you may build up an electrostatic charge. Use ESD anti-static gloves or an ESD wristband (with strap).

If using an ESD wristband with a strap:

Attach the clip of the ESD wristband to the ESD bracket or bare metal on a cabinet/rack or enclosure. Wrap the ESD wristband around your wrist with the metal button against your skin.

If a tester is available, test the wristband.

Emergency procedures (without an ESD kit)

In an emergency when an ESD kit is not available, use the following precautions to reduce the possibility of an electrostatic discharge by ensuring that your body and the subassembly are at the same electrostatic potential.NOTICE These precautions are not a substitute for the use of an ESD kit. Follow them only in the event of an emergency. Before touching any unit, touch a bare (unpainted) metal surface of the cabinet/ rack or enclosure. Before removing any unit from its antistatic bag, place one hand firmly on a bare metal surface of the cabinet/rack or enclosure, and at the same time, pick up the unit while it is still sealed in the antistatic bag. Once you have done this, do not move around the room or touch other furnishings, personnel, or surfaces until you have installed the unit. When you remove a unit from the antistatic bag, avoid touching any electronic components and circuits on it. If you must move around the room or touch other surfaces before installing a unit, first place the unit back in the antistatic bag. When you are ready again to install the unit, repeat these procedures.

Prepare your system

12Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

CHAPTER 2

Unpack your system

Unpack the system components. Verify that you have everything that you need to assemble and cable the system.

Unpack the disk processor enclosure..................................................................14

Unpack your system 13

Unpack the disk processor enclosure

The disk processor enclosure (DPE) is a 2U component with either 12 3.5" drive slots or 25 2.5" drive slots. Verify that you have received all of the DPE components, including cables, bezel, rail kit, and mounting screws.

Verifying shipping package contents

Confirm that you received all necessary equipment needed to install the new 2U DPE.

Verify that you received the following:

ComponentDisk processor enclosure (DPE)

- 2U component with either:

25 2.5" drive slots

or

12 3.5" drive slotsFront view 25 2.5" drive slots

240

Will Make the Array Unusable

Caution: Array Software on drives 0-3. Removing or relocating them or

Front view 12 3.5" drive slots

0

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

SAS12Gb

3

Removing these drives will

make the array unusable SPD

Removing these drives will

make the array unusable SPD

Removing these drives will

make the array unusable SPD

Removing these drives will

make the array unusable SPD

Rail kit (1, includes 2 rails and 6

screws)

CL5583

Power cords

Unpack your system

14Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

ComponentBezel for disk processor

enclosure (1, with key)

Unpack your system

Verifying shipping package contents 15

Unpack your system

16Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide

CHAPTER 3

Install your storage system components into a

rack

NOTICE

If the cabling channel at the top of the rack will be used to run the power cables, it is recommended to install the disk processor enclosure (DPE) in the lowest available location in a cabinet and then installing any optional disk-array enclosure (DAE) above the DPE. If the cabling channel at the bottom of the rack will be used to run the power cables, leave 1U of open space at the bottom of the cabinet when installing the DPE. Also, if all 40U of space in a single rack would be used, use two racks instead and leave

1U of open space at the bottom of the cabinet when installing the DPE.

CAUTION

The enclosures are heavy and should be installed into or removed from a rack by two people. To avoid personal injury and/or damage to the equipment, do not attempt to lift and install an enclosure into a rack without a mechanical lift and/or help from another person.

Install the disk processor enclosure.................................................................... 18

Install your storage system components into a rack 17

Install the disk processor enclosure

There are two types of DPE(s). Each is 2U. One utilizes 3.5" disks, while the other utilizes 2.5" disks. The installation procedure is identical, no matter which one you have in your system. The DPE has a Product Serial Number Tag (PSNT) attached to the front of the chassis. On a DPE with 12 horizontal 3.5" drive slots, the tag is located on the top edge near the right side, see Figure 1 on page 18.

Figure 1 PSNT location on DPE with 12-drive slots

PROD ID/SN: FNM01234567891

P

N: 123-456-789 (OBERON)

PROD ID/SN: FNM01234567891

PN: 1

23-456-789 (OBERON)

CL5779

On a DPE with 25 vertical 2.5" drive slots, the tag is located below the DPE power status LED between drive slots 16 and 17, see Figure 2 on page 19. Install your storage system components into a rack

18Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F

and Unity 650F Installation Guide Figure 2 PSTN location on a DPE with 25-drive slots

PROD ID/SN: FNM01234567891

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