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Conrad Hilton set out to “fill the earth with the light and warmth of The number of chapters has jumped from 20 to 39 with ... United Arab Emirates.
CODE OF CONDUCT
The Hilton Hotline is available online at www.HiltonHotline.com. When you call the Hilton Hotline it is ... Hilton Honors points or status upgrades;.
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Responded to reports and inquiries received by the Hilton Hotline by Regional Leadership conferences in Singapore (Asia Pacific) and Dubai (Eu-.
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In the U.S. and Canada (toll-free): 1-800-548-8690. Outside the U.S.: +1-800-449-4155.1 jan. 2023Can you share Hilton Honors number?
Hilton Honors accounts are available for individuals only. The only exception is for spouses who jointly own a timeshare through the Hilton Grand Vacations Club.How do I add my Hilton Honors number after stay?
If you have already completed your stay, link a past reservation to your account by filling out the 'Missing Stay Request' form when you are logged in to your Hilton Honors account. Keep in mind, requests must be submitted up to twelve months from the date of your stay.- As a Hilton Honors member, you'll receive exclusive perks when you stay at our more than 7,000 hotels around the world — including amazing resorts, luxury and boutique hotels. Best of all, it's free to join
CODE OF CONDUCT
Hilton Worldwide
Jones Branch DriveMcLean, VA
United States
Team Members,
How the world perceives Hilton Worldwide and our hotels is the key to our past, present and future success,
and every one of our Team Members is personally responsible for creating a culture focused on our Values
of Hospitality, Integrity, Leadership, Teamwork, Ownership and Now. Our Team Members are the key toupholding Hilton Worldwide"s reputation as the preeminent global hospitality company and fullling our
commitment to these Values. The Hilton Worldwide Code of Conduct holds us to the highest ethical standards, particularly duringchallenging situations. The Code applies to all Team Members at our corporate oces as well as our owned
and managed properties worldwide, ensuring a globally consistent culture of integrity. Thank you for reviewing and living by the Code of Conduct as we collectively further our Vision to ll the earth with the light and warmth of hospitality."Sincerely,
Chris Nassetta
President & Chief Executive Ocer
Hilton Worldwide
CODE OF CONDUCT
WHO WE ARE
Our Vision
To ll the earth with the light and warmth of hospitality.Our Mission
We will be the preeminent global hospitality company the rst choice of guests,Team Members and owners alike.
Our Values
We are passionate about delivering exceptional guest experiences.T??????? We are team players in everything we do.
N?? We operate with a sense of urgency and discipline.CODE OF CONDUCT
TABLE OF CONTENTS
CODE OF CONDUCT
CULTURE OF INTEGRITY
The reputation of Hilton and each of our Hotels is the key to our past, present and future success. We are each personally responsible for acting with integrity in order to both enhance Hilton"s reputation and maintain a healthy work environment. Integrity means doing what"s right, all the time, and encouraging those around us to do the same. This Code of Conduct provides guidance about how we all must work together to maintain the highest ethical standards in the hospitality business. It describes some of the most important standards that we all must follow. It discusses how to report concerns and seek guidance. And, most importantly, it describes our unwavering commitment to integrity and conducting our business in compliance with the law. This culture of integrity that governs our interactions with each other, our guests, our business partners, and the communities where we operate is the key to our Mission to be the preeminent hospitality company.CULTURE OF INTEGRITY
WHO MUST FOLLOW
THIS CODE OF CONDUCT?
This Code of Conduct is applicable to
all employees, ocers, and directors of Hilton Worldwide Holdings Inc. and its subsidiaries collectively, Hilton", and to the employees of all hotels owned, operated or managed by Hilton.Within this Code, we collectively refer
to all who must follow its principles and policies asTeam Members.OUR CODE OF CONDUCT ? LIKE
OUR COMPANY ? IS GLOBAL
Hilton does business all over the world.
We abide by our high standards of
business ethics everywhere we operate.The Code and our commitment are
clear we comply with all applicable laws. Sometimes, our standards exceed those requirements, but they NEVER fall below them.Our Code and our policies are designed
to uphold local laws. However, situations may arise where nonU.S. and U.S. laws conict, or where local law seems to conict with this Code. If you believe this is the case, contact Hilton Legal.The Code cannot, of course, cover every
applicable law or every workplace situation that might arise. The Code is instead a resource for general guidance on what conduct is expected of you and where to go with questions or concerns.For additional guidance, consult Hilton"s
policies and seek advice from HiltonLegal or the Compliance Team.
One of Hilton's core
Values is
Integrity.
We do the right thing,
all the time.EXPECTATIONS OF ALL
TEAM MEMBERS
As a Hilton Team Member, you are
expected to:Uphold the highest standards of ethical
conduct in every action you take onHilton"s behalf.
Know the rules and laws that govern
your work, and follow them.Ask questions and seek guidance when
you are uncertain about the right course of action.Report issues or concerns when
they arise.CULTURE OF INTEGRITY
CODE OF CONDUCT
CULTURE OF INTEGRITY
ADDITIONAL EXPECTATIONS OF
HILTON LEADERS
In addition to the expectations that apply
to all Team Members, Hilton leaders have additional responsibilities under thisCode. Hilton leaders must:
Demonstrate the highest standards
of integrity set the right example, and others will follow your lead.Create a culture of compliance and
ensure that Team Members understand that business results are never more important than acting legally and ethically.Discuss ethics and compliance topics
with Team Members and ensure that everyone on your team completes compliance training and other compliance requirements.Create an environment where Team
Members are comfortable speaking
up, and be available to receive reports of potential violations of the Code or applicable laws.Ensure that reports of suspected
violations are brought to the attention of the Hilton Compliance Team immediately.Protect reporting Team Members
from retaliation, and safeguard the condentiality of investigations.SEEKING GUIDANCEThis Code describes a number
of policies, laws and regulations applicable to Hilton Team Members around the world. Laws are often complex and their interpretation may depend on the particular facts and circumstances at issue. If you have questions about the Code or applicable laws or regulations, consult your direct supervisor, next level manager,Human Resources representative, or
Hilton Legal. You should also consult
Hilton Legal when developing new
business lines, processes and initiatives in order to ensure that such initiatives comply with applicable law.SPEAKING UP
Team Members are expected to report
suspected misconduct. Only by speaking up when we suspect potential violations of law or policy can Hilton address issues before they become bigger problems.There are several places for you to raise
compliance concerns:In your workplace
You can report issues to your direct
supervisor, next level manager, HumanResources representative, or any other
Hilton leader. They will help ensure that
your concern is routed to the ComplianceTeam for review and response. Team
Members may also contact Hilton Legal
or the Compliance Team directly.One of Hilton's core
Values is
Ownership.
We are the owners of
our actions and decisions.Reporting to the Hilton Hotline
The Hilton Hotline is available online at
www.HiltonHotline.com. The Hotline is also accessible by telephone hours a day, days a week refer to telephone numbers listed on the Hotline website and printed materials at your workplace.The Hotline is administered by an
independent third party that collects information for transmission to theCompliance Team.
In the United States and many other
countries, you may report your concern to the Hilton Hotline anonymously.However, some countries limit the types
of issues that can be reported to theHotline and whether reports can be
made anonymously. Of course, Hilton respects the local laws that govern our Hotline. See the Hotline website and printed materials for additional information regarding how to use theHilton Hotline in your location.
CULTURE OF INTEGRITY
CODE OF CONDUCT
CULTURE OF INTEGRITY
NON?RETALIATION
At Hilton, we strive to create a culture in
which Team Members can ask questions and raise concerns without fear of retaliation. Hilton prohibits retaliation against anyone for reporting a concern in good faith or assisting in an investigation.Subject to applicable law, retaliation is
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